Handling interruptions during sprints: How to fulfill client requests and reduce impacting development.Sam Nadarajan
schedule 2 years agoSold Out!
In a software development team, there are two primary jobs: development and support. However, depending on the size of the team, sometimes it is not feasible to separate these roles between developers. Problems arise when a team receives critical support requests during a sprint. Changing the scope of the sprint is not allowed; allocating certain team members to fix the issue may jeopardize the momentum of development. How can a team compromise between fulfilling customer requests immediately without impacting sprint development? In this talk, Sam will present a case study on how his team restructured its workflow to handle incoming requests while preserving sprint momentum.