Taming Scope Creep
Do you ever have difficulty getting your internal team and client on the same page about the scope of a project? Do you ever get to the end of a project and find out that what you have created isn't what the project sponsors expected? Do your projects run behind as more and more requirements are added to the scope?
Two Menlo High-Tech Anthropologists (R) share techniques such as vision statements and persona mapping that help build consensus and tame scope creep in an interactive session.