Understanding Lean and How it Can Scale Agile
Is business process improvement part of Lean IT? What about best practices and benchmarking? Is agile software development a Lean IT practice? What about IT operational excellence and the ITIL service management framework? How about performance management dashboards and scorecards? Is applying Lean techniques to project management considered a Lean IT practice? And is cloud computing relevant in a Lean IT world? The answer to all these questions is yes. But Lean IT is much more than just a set of tools and practices; it is a deep behavioral and cultural transformation that encourages everyone in the organization to think differently about the role of quality information in the creation and delivery of value to the customer.
Lean IT enables the IT organization to reach beyond alignment toward fundamental integration, cultivating an inseparable, collaborative partnership with the business. Whether you are new to Lean, or a seasoned veteran, in this book you will find new insights into the power of Lean and the critical impact of an integrated IT function. In this discussion Patrick Phillips will explore all aspects of Lean IT within two primary dimensions:
Outward-facing Lean IT: Engaging information, information systems, and the IT organization in partnership with the business to continuously improve and innovate business processes and management systems
Inward-facing Lean IT: Helping the IT organization achieve operational excellence, applying the principles and tools of continuous improvement to IT operations, services, software development, and projects These two dimensions are not separate but complementary.
The adoption of the term Lean software development is more than a name change. While agile is a set of development and life cycle management tools and methods focused on the just-in-time development of quality software, Lean software development addresses a larger context: the environment within which the software operates, the value streams of the enterprise. For example, in a business application, properly functioning software is viewed as a supporting element of the business process. In an embedded software application (such as the operating system of a smartphone or the control systems of a jet aircraft), the software is part of the overall product design and value proposition to the customer. Lean emphasizes seeing the whole through the eyes of the customer, not its component parts through the eyes of the designer or developer. “Lean software development views all Agile methods as valid, proven applications of Lean thinking to software,” says Jeff Sutherland, a signer of the Agile Manifesto. “It goes beyond Agile, providing a broader perspective that enables Agile methods to thrive.”
In the words of Mary and Tom Poppendieck, “A Lean organization optimizes the whole value stream, from the time it receives an order to address a customer need until software is deployed and the need is addressed. If an organization focuses on optimizing something less than the entire value stream, we can just about guarantee that the overall value stream will suffer.” We have witnessed many skilled agile practitioners fall into the common Lean trap: focusing on tools and techniques rather than solving problems and eliminating waste. Lean software development expands agile’s focus from optimizing the software development process toward improving entire value streams. Thus, Lean software development must integrate and synchronize with all business processes, management systems, and kaizen activity, supporting the Lean transformation of the overall enterprise. This session will take you into a discussion with a practitioner who is one of the industry's leading figures in understanding and utilizing lean.
Outline/structure of the Session
- Foundations of Lean
- Relationship between Lean and Agile (Are they the same?)
- Lean IT and the Business partnership
- Lean Software Development
- Starting the Lean Transformation
Steps to creating a lean framework and how to start the transformation. Ability to understand the relationship between agile and lean and how to utilize the two to scale agile.
Practitioners, Engineers, Leaders, Managers, Researchers