When delivery issues are made visible, there is often an immediate and natural change in behavior. In this session I will demonstrate a simple technique we have used with several teams at my current client to track Cycle Time and Process Cycle Efficiency (PCE) using Lego. In some cases, team members started to behave differently right away, as soon as they saw where the time was going. Two interesting effects occurred naturally, without any training. First, teams that saw a lot of red Lego on their boards adjusted their work in process (WIP). They didn't know the term "WIP" but they could see the effect and acted appropriately on the information. Second, the moment a team mate placed a red brick on the board, other team members asked what the impediment was and how they could help remove it. 

 
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Outline/structure of the Session

Brief introduction highlighting the value of visualization and the meaning and use of Cycle Time and Process Cycle Efficiency.

Set up a Lego board and walk through a few common scenarios to show how it makes blocks and delays visible.

Show some photos of real boards and share experiences with applying the technique in the field.

Discuss potential value of using the technique in participants' organizations.

Learning Outcome

A useful technique for visualizing flow.

Possibly, clarification of the meaning and usage of metrics derived from the Lean school of thought.

Target Audience

All

schedule Submitted 2 years ago

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