• Harish Krishnaswamy
    Harish Krishnaswamy
    schedule 3 years ago
    Sold Out!
    20 mins
    Experience Report
    Intermediate

    The webMethods R&D division of Software AG (wM) produces industry-leading enterprise products focused on application integration, business process integration and B2B partner integration. This division with more than 450 engineers across 7 locations in the world embarked on the journey of adopting Agile and Lean Software Development practices in 2010.

    The Pain

    The wM business line consists of about 40 Scrum teams delivering more than 30 enterprise products that constitute the webMethods suite across 7 locations in the world. Circa 2007, the suite was a loose collection of multiple products individually developed by teams, many of which were brought together by M&As. It was a hard, painful challenge to integrate and test these products as a single suite and synchronizing major releases. The teams embraced Scrum as the development model - a useful first step but still far from guaranteeing predictability, high standards of quality and productivity at the suite level.

    The Challenge

    • Align multiple, small scrum teams distributed over many locations to one Suite Backlog. Focus them on delivering an integrated Suite by modeling an assembly line from a Lean Manufacturing system. The teams develop and contribute to a single value stream with continuous flow and deliver potentially shippable Suite Build Sets in predictable intervals (4-6weeks).

    • Retain the simplicity of the ‘Agile model’. Allow teams to grow at their pace. The teams work off their individual team backlogs, the suite complexities and priority conflicts largely hidden from them. They experiment with their processes, drive their own local changes and share the learning with the other teams.

     Success:

    Since embracing Lean and Agile practices, we have delivered three successful major Suite releases on time with measured quality. The customer situation has dramatically improved with steadily decreasing customer incidents, response times and hot escalations. More than a 100,000 automated regression tests  verify the suite and we have a potentially shippable Suite build set every 4-6 weeks guaranteeing the highest standards of quality. For faster value delivery, we are now transitioning to 6-monthly releases – the first of which is due to roll out in Q4 2013.

    In this Experience report, I focus on how we aligned scrum teams operating from Germany, U.S, Bulgaria and India to a single backlog, a continuously integrated Suite and a potentially shippable single build set delivered every 4-6 weeks. We will look at the challenges we faced, custom solutions and processes that we designed to realize the Single Suite Vision.

  • Liked Ravi Kumar
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    Evolutionary Approach for Maturing Agile Adoption in IT Services

    Ravi Kumar
    Ravi Kumar
    schedule 3 years ago
    Sold Out!
    45 mins
    Talk
    Intermediate

    Change is a necessity and fact of organization sustenance and survival. Some changes are quite disruptive while others evolve gradually. Agile when compared to the many of the other models is radical and requires some fundamental shifts both in culture and traditional management practices. The Indian IT Services industry is at the crossroads of change with a heavy influx of agile projects in the recent past. Effective change in the context of agile with a heavy baggage from the past makes it harder. Business still has to continue and projects must be executed; so how do we go about an effective agile adoption/transition.

    This talk will try and look into the complexity and inhibitors of successful agile adoption in a typical large IT Services organization and questions the viability of certain agile methods such as Scrum and XP. We will explore why evolutionary methods such as Lean/Kanban are better fit and the necessity for evolutionary software development such as emergent design as a core premise for delivering Professional Software Development Services. Finally we also challenge the current status quo that is detrimental to a meaningful agile adoption and suggest few positive changes with Agile IT Services Manifesto.

  • Liked Balaji Ganesh N
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    Using Lean in Application Development to achieve competitive advantage and customer delight

    Balaji Ganesh N
    Balaji Ganesh N
    schedule 3 years ago
    Sold Out!
    20 mins
    Experience Report
    Intermediate

    Executing add-on Application Development (AD) projects end to end is quite challenging. More so, if the same is executed under risk-reward model. According to an IBM study, only 40% of projects meet schedule, budget and quality goals. 20 to 25 percent don’t provide ROI and up to 50 percent require material rework. 

    With competitive pricing and cut throat competition eroding margins and denting market share, cost of delivery reduction with best in class quality has become an imperative for any service company in the IT outsourcing space.

    This case study shares the experience of an AD project (team size 40) in the Insurance domain completed over a period of 9 months (including warranty phase), with a geographic spread across 4 different locations. The team had end to end responsibility right from requirements gathering to System Integration Testing. The add-on functionality developed was rolled out to 5 states spanning 2 different releases. The team leveraged LEAN Six Sigma techniques (DSM, OA, Visual Controls, Mistake Proofing) for culture building, effective change management, early feedback, rework reduction through effective in-process defect reduction and doing things right the first time, resulting in increased customer goodwill, reward payments, enhanced business and high employee satisfaction. The project was flawlessly executed under the risk reward model with best in class quality, maintainability and scalability within the specified schedule.

  • Liked Ravi Kumar
    keyboard_arrow_down

    Evolutionary Approach for Maturing Agile Adoption in IT Services

    Ravi Kumar
    Ravi Kumar
    schedule 3 years ago
    Sold Out!
    45 mins
    Talk
    Intermediate

    Change is a necessity and fact of organization sustenance and survival. Some changes are quite disruptive while others evolve gradually. Agile when compared to the many of the other models is radical and requires some fundamental shifts both in culture and traditional management practices. The Indian IT Services industry is at the crossroads of change with a heavy influx of agile projects in the recent past. Effective change in the context of agile with a heavy baggage from the past makes it harder. Business still has to continue and projects must be executed; so how do we go about an effective agile adoption/transition.

    This talk will try and look into the complexity and inhibitors of successful agile adoption in a typical large IT Services organization and questions the viability of certain agile methods such as Scrum and XP. We will explore why evolutionary methods such as Lean/Kanban are better fit and the necessity for evolutionary software development such as emergent design as a core premise for delivering Professional Software Development Services. Finally we also challenge the current status quo that is detrimental to a meaningful agile adoption and suggest few positive changes with Agile IT Services Manifesto.

  • Harish Krishnaswamy
    Harish Krishnaswamy
    schedule 3 years ago
    Sold Out!
    20 mins
    Experience Report
    Intermediate

    The webMethods R&D division of Software AG (wM) produces industry-leading enterprise products focused on application integration, business process integration and B2B partner integration. This division with more than 450 engineers across 7 locations in the world embarked on the journey of adopting Agile and Lean Software Development practices in 2010.

    The Pain

    The wM business line consists of about 40 Scrum teams delivering more than 30 enterprise products that constitute the webMethods suite across 7 locations in the world. Circa 2007, the suite was a loose collection of multiple products individually developed by teams, many of which were brought together by M&As. It was a hard, painful challenge to integrate and test these products as a single suite and synchronizing major releases. The teams embraced Scrum as the development model - a useful first step but still far from guaranteeing predictability, high standards of quality and productivity at the suite level.

    The Challenge

    • Align multiple, small scrum teams distributed over many locations to one Suite Backlog. Focus them on delivering an integrated Suite by modeling an assembly line from a Lean Manufacturing system. The teams develop and contribute to a single value stream with continuous flow and deliver potentially shippable Suite Build Sets in predictable intervals (4-6weeks).

    • Retain the simplicity of the ‘Agile model’. Allow teams to grow at their pace. The teams work off their individual team backlogs, the suite complexities and priority conflicts largely hidden from them. They experiment with their processes, drive their own local changes and share the learning with the other teams.

     Success:

    Since embracing Lean and Agile practices, we have delivered three successful major Suite releases on time with measured quality. The customer situation has dramatically improved with steadily decreasing customer incidents, response times and hot escalations. More than a 100,000 automated regression tests  verify the suite and we have a potentially shippable Suite build set every 4-6 weeks guaranteeing the highest standards of quality. For faster value delivery, we are now transitioning to 6-monthly releases – the first of which is due to roll out in Q4 2013.

    In this Experience report, I focus on how we aligned scrum teams operating from Germany, U.S, Bulgaria and India to a single backlog, a continuously integrated Suite and a potentially shippable single build set delivered every 4-6 weeks. We will look at the challenges we faced, custom solutions and processes that we designed to realize the Single Suite Vision.

  • Liked Balaji Ganesh N
    keyboard_arrow_down

    Using Lean in Application Development to achieve competitive advantage and customer delight

    Balaji Ganesh N
    Balaji Ganesh N
    schedule 3 years ago
    Sold Out!
    20 mins
    Experience Report
    Intermediate

    Executing add-on Application Development (AD) projects end to end is quite challenging. More so, if the same is executed under risk-reward model. According to an IBM study, only 40% of projects meet schedule, budget and quality goals. 20 to 25 percent don’t provide ROI and up to 50 percent require material rework. 

    With competitive pricing and cut throat competition eroding margins and denting market share, cost of delivery reduction with best in class quality has become an imperative for any service company in the IT outsourcing space.

    This case study shares the experience of an AD project (team size 40) in the Insurance domain completed over a period of 9 months (including warranty phase), with a geographic spread across 4 different locations. The team had end to end responsibility right from requirements gathering to System Integration Testing. The add-on functionality developed was rolled out to 5 states spanning 2 different releases. The team leveraged LEAN Six Sigma techniques (DSM, OA, Visual Controls, Mistake Proofing) for culture building, effective change management, early feedback, rework reduction through effective in-process defect reduction and doing things right the first time, resulting in increased customer goodwill, reward payments, enhanced business and high employee satisfaction. The project was flawlessly executed under the risk reward model with best in class quality, maintainability and scalability within the specified schedule.