location_city Bengaluru schedule Mar 28th 02:30 - 02:50 PM place Grand Ballroom 1

Welcome to the crazy world of Dev-Ops, where the tales span the spectrum from gruesome, grizzly to the heavenly and flowery bliss!

The silo’d structures, the agonizing buy v/s build debates, the departmental handoffs, tooling and of course the cultural barriers, which all add fuel to the story unfolding in our brave new dev-ops world. But sometimes there are silver linings and the heavens part way for the shining stars to reveal their true glory.

Join our session to listen to the tales of our (not so) successful dev-ops, and learn the lessons from our experiences.

 
 

Outline/Structure of the Experience Report

  • Dev-Ops Introduction and Challenges [5 minutes]

         The challenges would includes the following broad categories -

        * Collaboration – How to change behaviours and build bridges across Dev-Ops teams?

        *  Process Flow – How to identify bottlenecks and amplify awareness across Dev and Ops?

        *  Technical – What technical changes (including automation, tools, architectural etc,) are required to support this new culture?

        *  Metrics – What to measure (or not to measure)? What improvement experiments to run towards continuous improvements?

  • Tales from the dev-ops trenches [10 minutes]

* Collaboration – How to change behaviours and build bridges across Dev-Ops teams?
The high level changes required for bringing about Collaboration required using multiple levers, including Systems Thinking and TOC, telling compelling stories to both parts of the organization, and socializing at multiple levels with senior management boldly coming forward to show support.

* Process Flow – How to identify bottlenecks and amplify awareness across Dev and Ops?
The end to end process flow emphasised delivering Value to the customer, and primarily used value stream mapping (vsm) to identify bottlenecks, and socialize the Ops pain points across the dev teams. The collaboration track ensured Ops participating early in the life cycle as a valued team player and providing insights to development.

* Technical – What technical changes (including automation, tools, architectural etc,) are required to support this new culture?
Release Management and Provisioning automation made top priority, with consistent tooling across projects, and leverage scale efficiencies. Early stage architectural checkpoints expanded to include Ops related metrics with Change Agents at multiple levels enrolled for consistent messaging and empowerment to increase awareness early in the SDLC.

* Metrics – What to measure (or not to measure)? What improvement experiments to run towards continuous improvements?Simple metrics made visible across the board, and some of them included Cycle Time, MTTR and built in feedback loops for quantitative and qualitative removal of impediments.

  • Lessons learned [5 minutes]

 

Learning Outcome

  • What is Dev-Ops and why it is needed
  • Understand the new reality for Technology and Operations teams
  • Gain insight into the problems solved, new problems faced, team skill gaps
  • Impact on business and change in organization culture
  • How-to apply some of the lessons learned

Target Audience

Dev-Ops engineers, Ops engineers, Technology engineers, Operations Manager, Technology Manager

schedule Submitted 5 years ago

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