Gamified Simulation: Learning mechanism to be an impactful Scrum Master

We represent the Agile Center of Excellence at our organization and are chartered to drive the change management initiative to imbibe Agile adoption across the enterprise.

We realized that while the external Scrum Master Certification trainings or our internal certification training would help ingrain the knowledge of a Scrum Master; However we found it extremely crucial that there needs to be some mechanism to ensure the candidates should understand the on ground situations/challenges and various behavioral scenarios that they would face wherein they need to take certain decision accordingly.

We used the gamification concept to capture our past experiences in various engagements wherein we had encountered multiple situations/challenges faced by the Scrum Masters.  This would help the newly onboarded trained Scrum Master to improve upon their decision making thought process. The concept would also have a scoring mechanism which would give them chance to improve upon their existing competency.

The gamification would focus on:

  1. Problem solving in the given situation
  2. Facilitation skills
  3. Process Concepts
  4. Stakeholder relationship
  5. Building high performance teams
  6. Building Early warning system
 
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Outline/structure of the Session

  1. Background on the need for Gamified Simulation for various roles i.e. Scrum Master [5 mins]
  2. The process behind capturing scenarios and creating simulations using gamification based on past experience [10 mins]
  3. Live demonstration of the Simulated Learning Platform for the Scrum Master role (SLP-SM) using the gamification concept [25mins]
    1. Problem solving in the given situation
    2. Facilitation skills
    3. Process Concepts
    4. Identifying Early Warning / Uncovering Risks
    5. Based on above simulation exercise rate the Scrum Master through levels of expertise and provide pointer for scope of improvement.
  4. Q&A [5 mins]

Learning Outcome

We plan to share our experience on HOW we went about enabling various roles in our organizational structure to help execute Agile programs. Gamification and simulation was one such technique to enable roles like Scrum Master, Product Owner and cross functional teams.

This session will help the audience to understand the application of gamification and simulation in building competency of various Agile roles( i.e. Scrum Master in this case). It will also outline the basics of building such a learning platform by leveraging the real world scenarios in various flavours of Agile transformations.

Target Audience

Anyone on its Enterprise Agile Transformation journey; Agile Coaches; Scrum Masters

schedule Submitted 2 years ago

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  • Tathagat Varma
    By Tathagat Varma  ~  2 years ago
    reply Reply

    Zaheer - the topic sounds interesting. I would be interested to understand what was the efficacy of these initiatives in some tangible terms. Also, can you share details about one of the topics from your proposed talks so we could understand what / how exactly you want about with gamification and simulation.

    -TV

    • Zaheerabbas Contractor
      By Zaheerabbas Contractor  ~  2 years ago
      reply Reply

      Hi Tathagat,

      Thanks for your feedback.

      We are driving this huge change initiative spanning across the organization. As part of this initiative the people readiness has been very critical wherein one of the key aspects we are looking at is the competency building. 

      From the competency building perspective one the key challenges was in terms of effective transition to the new roles i.e. Scrum Master that would be critical across the engagements throughout the organization. Creating a proactive pool of such capability that could be easily blended into this role irrespective of their past delivery experience and varied roles played was a challenge.

      Our intent was to create a learning framework for various roles (Scrum Master in this case) using the simulation and gamification platforms. The gamified system will help measure the effectiveness of the role the player plays(i.e. Scrum Master) simulated with on the ground practical situations/challenges, this will help us come up with a readiness assessment of the candidate before actual deployment in the teams. Since the competency and effectiveness of the player would be part this platform and is open to all players, it automatically creates a competitive environment for them to compete and enhance their capability over the period of time. Newer scenarios are modelled in the system as and when feedback are received through our Agile practitioners. 

      We plan to showcase some of these methods through our learning platform.

      I hope this answers your query.

      Regards

      Zaheer

      • Doc Norton
        By Doc Norton  ~  2 years ago
        reply Reply

        This is intersting. I am trying to get a sense of whether or not this is theory, being tried out, or objectively proven. Do you have quantifiable objective data that proves the efficacy of these efforts?

         

        • Madhu Madhanan
          By Madhu Madhanan  ~  2 years ago
          reply Reply

          Hi , 

          Thank you for your feedback .

          We would be showcasing the actual system that we have developed and used for our candidates who perform the role of a Scrum Master. We have taken the established theories of Gamification and Business Simulations and created a Platform for Experiential learning with specific game mechanics.

          We will be sharing the objective data around the efficacy of this system(SLP-SM) as well as our models of assesments for such systems during the workshop.

          Regards

          Madhu

           

  • Jerry Rajamoney
    By Jerry Rajamoney  ~  2 years ago
    reply Reply

    Hi,

    This is a nice topic. Thanks for sharing this. Since the focus of your topic is very specific to Scrum and we would love to look it from a bigger picture, do you have more points to add?

    • Zaheerabbas Contractor
      By Zaheerabbas Contractor  ~  2 years ago
      reply Reply

      Hi,

      Thanks for your feedback. I have perhaps partially answered your query in response to Tathagat’s question. In this topic while our intent is to demonstrate the Scrum Master roles through our simulation and gamification platform, the platform is agnostic to any roles, methodologies or practices. We are using this platform as part of our Agile Change initiative and it has been a great platform to capture our experiences and use it in an effective manner to enable people through the simulating environment.

      Hope this answers your query.

      Regards

      Zaheer

  • Ravi Kumar
    By Ravi Kumar  ~  2 years ago
    reply Reply

    Hi Zaheerabbas,

    Thanks for submitting the proposal. I think this proposal is more appropriate for the scaling-agile-adoption theme. Suggest moving it there.

    Personally I suggest revisting the proposal for the following resons and see how best you could change if it makes sense.

    • Synoposis: Details way too much on your org and challenges without getting to the point.
    • Outline: How do you intend to demonstrate the simulation of the Scrum Master? Is it a video, workshop, role play ??
    • Learning Outcome: Will the learning outcome include key aspects that help the audience implement some of the Gamification techniques when they go back to work. 

     

    Regards,

    Ravi

     

     

    • Zaheerabbas Contractor
      By Zaheerabbas Contractor  ~  2 years ago
      reply Reply

      Hi Ravi,

      Thanks for the feedback. As recommended I have moved the proposal to “scaling-agile-adoption” theme.

      I have simplified the Synopsis and tried to emphasis the focus of proposal.

      We plan to have a live demonstration of the Simulated Learning Platform for Scrum Master role using the gamification and simulation concept.

      With respect to the learning outcome, this session will help the audience to understand the application of gamification and simulation in building competency of various Agile roles( i.e. Scrum Master in this case). It will also outline the basics of building such a learning platform by leveraging the real world scenarios in various flavors of Agile transformations.

      I have updated the proposal with above details.

      Hope this helps.

      Regards

       

      Zaheer


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