Modern Agile Change Management approaches leveraging Kanban & pull-based change
In fall 2014 there is no question that business agility is required. You will also be hard pressed to find anyone arguing against the core principles of lean/agility or against most of the practices. But most enterprise organizations have not yet reached the levels of agility you read about in books or hear about at conferences. Lean/Agile is now trying to cross the chasm into the mainstream enterprises where effective change management for today’s context is the name of the game. Through stories from the trenches of enterprise change management we will discuss different approaches to change and when each is appropriate. We will see how a combination of the Kanban evolutionary approach to change combined with "free market / pull based change management" helps accelerate the journey towards agility without risking its stickiness, and share some hard-learned lessons that resulted in patterns like “Manager’s first”, “Document/Methodology later”, “Market & wait for Pull”, “Case Study”, “Opt-in vs Mandate”, “Guidebooks OVER guided tours”.
In this interactive workshop we will explore the various techniques in depth through case studies, consider their pros and cons compared to classic change management approaches like the mandatory/perscriptive rollout and establish criteria for when to use which approach in the field.
Outline/Structure of the Workshop
- Introduction and Expectations - create the workshop "Agenda Kanban"
- Learn the "AgileSparks Way" language for describing/understanding agile journeys
- Introduce the "Enterprise Journey Board" and use it to describe different agile journey patterns
- A retrospective of typical agile implementations - involving insights from the audience
- Introducing pull-based change management
- Introduction to Kanban as a change management system and how to leverage "Starting with Managers" in a kanban context
- Introducing Open Agile Adoption and what principles can we learn from it
- Discuss the "crossing the chasm" view of organizations and how to deal with different stages of the adoption lifecycle
- Introduce and experience the Pull/Push Map
- Design a change initiative for a simulated/real-world context brought in by participants.
- Lessons learned applying this approach in a big enterprise
- Q&A based on your context/questions collected in the beginning of the day and throughout
- Summary and Takeaways for each one of you based on the ideas you got
- Retrospective and Closing
- This session will help you choose the right change management approach for your lean/agile change initiative and tweak it to improve the chances of crossing your own organizational chasm between where you are now and a sustainable sticky new way of working.
- You will learn various change management patterns as well as the criteria for when to use them.
- You will learn how to decide which decisions will be pull-based vs push-based in your lean/agile initiative using the "Pull/Push Map"
- You will consider how the patterns can apply to real world situations including those brought in by the participants
Lean/Agile Coaches/Consultants, Senior Scrum Masters, Change Agents, PMOs, Senior Development/Program Managers
schedule Submitted 4 years ago
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About two years ago, we embarked on our journey towards Agility and Kanban was our vehicle.
But Kanban had people worried.
How can we not have detailed plans?! How can we limit WIP when we have so many things to work on?!
We have due dates to meet! And so on.
We would like to share one of the approaches that we adopted to help move the change along.
In addition to focusing on the Kanban implementation at the project levels, we adopted another route – to work through the individuals and the teams – a grounds up approach. We encouraged people and teams to use Kanban boards to manage their daily tasks.
You have difficulty in managing personal stuff? We’ll help you manage better!
You have issues in managing team level priority? Look what we did within our team- we have a Team Kanban and we are now much better organized!
One by one we saw people getting interested. The movement gathered steam - we worked directly with a handful of people and they in turn got their peers onboard. And we saw various flavors like Personal Kanban, Team Kanban cropping up all over the place – even in our Travel Office and Corporate Office. What this did was give people a safe, controlled environment to experiment and learn in.
As they got used to the ideas of limiting WIP, pulling work, visualizing work and “stop starting, start finishing”, it gave them the confidence to work this way at the project level too. And it made our lives as change agents just a wee-bit easier!
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Hrishikesh Karekar - An Empirical Approach to Agile TransformationsHrishikesh KarekarAgile CoachAmdocs
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Enterprises big and small are aspiring for agility these days and kick-starting Agile transformations. Agile is mainstream. The movement that started with a manifesto and principles has grown bigger. From product development and startups, agile is now being adopted in mainstream (read legacy) companies for all kinds of knowledge work beyond the scope of pure product development – in services, support, marketing, HR and so on.
With the widespread application, many ways to achieve agility have also sprung up. We have Scrum, Kanban, Scrumban, SAFe and probably few more variations. Each have their benefits and challenges depending on the organizational context that they are being used into.
For organizations that are just starting, this plethora of information is quite confusing and intimidating sometimes too. Transformations also involve a lot of investment - both financially and otherwise. Its a big change. Deciding on an approach at the outset is not trivial.
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