• Evan Leybourn
    Evan Leybourn
    schedule 2 years ago
    Sold Out!
    60 mins
    Talk
    Intermediate

    You’ve started on Agile project. You've probably got IT management on board. You've read the manifesto. You've got a wall covered in post-its. You’re probably not using pair programming but you’re following most other Scrum and XP practices. But now you have a problem. Operations, HR and finance can’t keep up. Ops is having problems (or just refusing to) deploy each iteration. HR won’t let you form self-organising teams and don't know how to write KPI’s to support collaborative work practices. And finance wants a 3 year budget with fully costed initiatives.

    Like many cultural problems, change comes from understanding. This presentation will explain how non-IT business functions operate and why they have legitimate problems with Agile delivery.

    We won’t stop there however.

    By understanding your business, this presentation will provide you with the tools you need to align your corporate business functions to your agile development approach. From improved communication integrated sales, rolling budgets, agile KPI’s and aligning to revenue drivers. You will learn how to build a truly agile organization.

  • Dhananjay Pershad
    Dhananjay Pershad
    schedule 2 years ago
    Sold Out!
    20 mins
    Experience Report
    Intermediate

    In my previous role as the leader of the of a products group, leading one-of-its kind agile transformation initiative, we tried to fundamentally change how value is delivered to customers in legacy technologies. In this experience report, I would like to share my insights about the agile transformation journey by unraveling the challenges and the remediation steps that has helped us in keeping this journey alive. To complicate things further, implementing agile in a mainframe technology stack is extremely challenging because people working with legacy technology/code-base, have a mindset that it is not possible to introduce modern tools/technologies or a different way of developing software in this environment. Specifically I would like to touch upon the following areas to drive agility across the organization:

    1. The need for Agile transformation initiative
      1. Time to market - Long release cycles; Impact on release feature relevance;  - Need for reducing release cycle as well as the need to build what is relevant
      2. Rapid changes in Data Center requirements as well change in direction for technology stack – Heterogeneous platforms, On Premise to Cloud, Web and Mobility driving different usage patterns – driving the need for more and faster innovation
      3. Lack of customer involvement in product roadmap and release plans – Need for early feedback and validation
      4. R&D - Lack of understanding of customer environment; Siloed functional groups inhibiting collaboration;  - De-risk knowledge levels within the organization; Improve cross functional team behaviors; improve engineering practices and usage of productivity tools
    2. Challenges faced during the journey – Communication; Expectation Management; Changing culture and behaviors; HR – role of HR, systems, processes, performance management, job titles/description, Rewards and Recognition; Skills – Technology as well as softer skills; Engineering practices and tools;
    3. Organizational changes introduced to make the transformation successful
      1. Communication and expectation Management
      2. Culture and behaviors – soft skills workshops, move from an I to a WE, emphasize on team thru team goals and team success, team based rewards and recognition; changed job description of managers to get effective participation and right behaviors as well as how they can contribute to the team success; Enabled cross functional skills (T skills / Generalists)
      3. HR – Systems/processes, introduction of new job titles and changes to job description, Team based quarterly performance goals and reviews, multi-rater feedback;   Moved from Individual performance reviews to team based quarterly performance reviews
      4. Engineering excellence – enabling skills and tools for continuous integration, build and deployment to provide faster feedback as well as shorter release cycles; improve quality;   Moved from waterfall to a daily integration and build model;  
      5. Value Delivery – Requirements voted to understand high priority needs; reduce release cycle; customer involvement during roadmap and release planning, sprint review feedback;   Release cycle reduce from 18 months to quarterly incremental releases

    Due to the nature and complexity of the change, the impact and touch points involved in this transformation, it is very critical to have an active and deeper participation from the leadership team to effectively plan change management to make the transformation successful.   Since it was a multi-year transformation initiative as well as continuous improvement journey, we had taken a phased approach to implement the overall transformation plan so as to take benefit out of learning coming out from each of the phases.

     

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