• Doc Norton
    Doc Norton
    schedule 1 year ago
    Sold Out!
    480 mins
    Workshop
    Beginner

    Even high functioning teams occasionally have a hard time making decisions or coming up with creative ideas. There are times when the conversation seems to drag on long after a decision is reached. There are times when we have too many people involved in the discussion or the wrong people involved. There are times when we’re not sure whose the actual decision maker. And there are those times when we just seem to be out of synch with each other. This creative collaboration workshop provides tools that help resolve all of these issues. Come have some laughs with Doc, play with new friends, and learn one or two new techniques you can try at home.

  • Krzysztof Czajka
    Krzysztof Czajka
    schedule 1 year ago
    Sold Out!
    20 mins
    Experience Report
    Advanced

    What is it about?

    This is a story about building appreciation and feedforward culture in the organization.

    I am going to talk about a bottom-up experiment based on Jurgen Appelo's Merit Money, conduced in the biggest e-commerce company in Poland - Allegro Group. It is a story about learning throughout an Agile experiment to get the most out of it. Primarily the experiment was intended to challenge the existing bonus system based on forced ranking. It turned into appreciation and feedback system with some sweets involved. 

    This feedback system has grown to more that 230 people involved from 3 different physical locations and still grows virally. We made a structure in which there is a coordinator in each location. If at least part of scrum team plays the game, SM is the first line contact. He distributes credits and exchanges them for sweets. Also cooperates with coordinator who is responsible for making sure system works well in his location.
    Iterations are now 2 weeks. We introduced a requirement that credit has to be filled in with short description what you thank for, in order to be exchanged. This was to promote written thank you’s and avoid situations where people hand over credits just to get sweets.
    Also every quarter we change credits appearance so that the previous credits cannot be exchanged for sweets. This is to set a time box and “flush the system”.

    Is it for me?

    Do you feel your team could be more engaged in their work? Trying to get rid of silos in your organization? Then this is for you.

    Get inspired by this simple game, in which there are several instant feedback loops, fun, gambling and sweet prizes.

    Oh, I forgot... and you'll find an answer on why we call it Fudge Candies.

  • Liked Angel Diaz-Maroto Alvarez
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    Being Agile to become Customer Centric

    Angel Diaz-Maroto Alvarez
    Angel Diaz-Maroto Alvarez
    schedule 1 year ago
    Sold Out!
    90 mins
    Workshop
    Intermediate
    The first principle of Agile manifesto says "Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.” But, Is our highest priority to delight our customer, or to delight our sponsor. Do we understand who the real customer is and behave accordingly?
     
    I’ve often seen Agile teams producing software aimed to delight: another departments within their organization, an external organization hiring their development services, their management or even their Product Owners. But, are those the ones to be delighted by the product in development?
     
    I believe that software is awesome when it helps creating awesome experiences to the people the organization is serving. To create those delighting experiences is very important to understand who your real customer is and empathize with him. This session is aimed to create that awareness and to introduce some practical tools that can help creating a "Customer Centric” Agile implementation and culture in organizations.
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