The invisible, intangible bottom of the DevOps Iceberg

It’s a known fact that only 10% of the iceberg is visible and 90% is submerged & not so visible; what moves the iceberg is not the externally visible winds, but the subtle undercurrents beneath the surface. Similarly more than the hard, visible aspects like processes & tools, what makes or breaks DevOps is the soft aspects of people, leadership & culture, like self-organizing teams, collaboration across the organization at all levels & servant leadership. The talk elucidates some of the critical success factors in these areas while adopting DevOps.


Outline/Structure of the Talk

The talk starts with the iceberg metaphor and draws analogy with the soft aspects in DevOps. It deals with 3 critical success factors for DevOps culture in an organization - Self-organizing teams, Cross-functional collaboration and Servant Leadership.  The talk addresses the challenges of creating such a culture and provides certain inputs on addressing them. The talk also addresses the culture change management at organizational level and the behavior changes right from leadership level to all the levels. 

Learning Outcome

Beyond the practices & tools aspects, the participants will be able to get insight into the significance of leadership/culture/soft aspects in DevOps adoption and learn approaches to improve them, thus make DevOps a more successful contributor to business outcomes. 

Target Audience

Practitioners, Managers, Leaders

schedule Submitted 4 years ago

Public Feedback

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  • Joel Tosi
    By Joel Tosi  ~  4 years ago
    reply Reply

    Hi Vishweshwar,

       Thanks for the submission.  If I attended your session, when I went back to work the following week - what would I do differently?



    • Vishweshwar Hegde
      By Vishweshwar Hegde  ~  4 years ago
      reply Reply

      Hi Joel,

      Thanks for the comments. Essentially the presentation is about driving home the point of mindset change needed for culture change. The participants can use some of the knowledge/awareness gained from here to drive:

      - cross functional collaboration (for example using the 'seeing the full elephant' technique), 

      - building self-organizing teams (for example using 'Power of Question' technique to develop more facilitative leadership)

      - managers/leaders changing their leadership style towards servan tleadership by changing their mindset (for example becoming aware of their past conditioning & changing it using the 'Results Pyramid' technique)

      These will be brought out during the presention. 

      Does this answer your question? 


      Vishu Hegde