Expanding an Agile Culture in organisations with Design thinking (workshop)

schedule 02:00 PM - 03:30 PM place Grand Ballroom 1

Abstract: Design Thinking refers to the methods and processes to investigate complex problems in highly uncertain systems. This workshop is about how to use this iterative process of observation, ideation and implementation to better understand organisation's culture and create reasons for people in the organisation to embrace Agile. Design thinking is commonly used to create empathy for the context of your customers, but this time we'll use design thinking to create empathy for the context of your staff. 

 

 
Summary: This workshop is about how to use a design thinking process an techniques to better understand organisation's culture and minimize resistance to change in the creation of an Agile culture. The strategy is to combine empathy for the context, creativity in the generation of insights and solutions, and rationality to analyze and fit solutions to the context. This solutions are aimed to create reasons for people in the organisation to embrace Agile. You'll also learn some useful design thinking techniques that you can use in your retrospectives!! Description: Design Thinking refers to the methods and processes to investigate complex problems in highly uncertain systems, acquiring information, analysing knowledge, and positing solutions. This workshop is about the usage of this process to better understand organisation's culture and minimise resistance to change in the creation of an Agile culture. The strategy is to combine empathy for the context, creativity in the generation of insights and solutions, and rationality to analyse and fit solutions to the context. This solutions are aimed to create reasons for people in the organisation to embrace Agile. This iterative process of observation, ideation and implementation can be integrated within your retrospectives and also applied outside IT to create a continuous improvement engine for organisational culture in organisations.
 
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Outline/structure of the Session

20 Min. introductory presentation.

5 Minutes team creation & preparation

20 Min 2x Observation Dynamics 

20 Min 2x Ideation Dynamics

15 Min Prototyping

10 Min Sharing learnings + Q&A

Learning Outcome

Design thinking process & techniques.

Hands on practice on a real-world-proven powerful strategy to approach cultural change.

4 Design thinking dynamics that can be used in retrospectives 

Target Audience

Management, Scrum Masters, Coaches, or anyone involved in agile or any kind of transformation within an organization

schedule Submitted 1 year ago

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comment Comment on this Proposal
  • Angel Diaz-Maroto Alvarez
    By Angel Diaz-Maroto Alvarez  ~  1 year ago
    reply Reply

    I'd set the maximun to 12 tables of 8 people each. But I'd need help to manage a group of that size. An assistant or two to support me during the session and to prepare the room would make my live easier. Someone from the organization or a volunteer would work perfect. I've run this session myself with 10 teams of 6 people and it's doable but really stressful. 

    Any bunch of random magazines would do. This magazines are to be used during the "Personas" dynamic. Attendants will cut and paste pictures  that relates to the subject such as his car, his cellphone, face, family, hobbies ... They can also draw so it's a no brainer. I prefer cutting and pasting from magazines in this dynamic mostly because is faster, more fun and often people are too shy to draw.

    I've used it in many environments, for example with the change team during the Agile transformation of ING Direct Spain. The goal is to create less pain when leading change. In the initial part of my session I'd talk about specific situations where this empathy excercise really helps making chage initiatives succeed.

  • Ravi Kumar
    By Ravi Kumar  ~  1 year ago
    reply Reply

    Hi Angel,

    The topic and the format sounds interesting. I have few clarifications purely from logistics perspective.

    1. How big can the teams be and how many teams can you accommodate? We expect at least 75 - 100 people or more in each of the sessions.
    2. Magazines:
      1. Are these specific magazines or any magazines would do?
      2. Are these 2 copies of the same magazines that is same for all teams or are they bunch of any magazines and each team picks 2?

     

    Thanks,

     

    Ravi 

    • Ravi Kumar
      By Ravi Kumar  ~  1 year ago
      reply Reply

      Hi Angel,

      We are in the process of finalizing the votes on the proposal. Will help if you can respond to the clarifications above.

       

      Thanks,

      Ravi

  • Prasad
    By Prasad  ~  1 year ago
    reply Reply

    Hi Angel,

    DT is very close to my heart. I use to get my MVP right.  Have you got any examples on how this approach helped to embrace the culture and a new way of working in IT delivery teams..

    ~ P