Adopting Agility: The Journey towards Success in Product MaintenanceHiruna Dissanayake
schedule 5 months agoSold Out!
Being a product based ERP solution which is available in 60 different countries through its 79 different offices worldwide, IFS faced a major challenge with regard to providing agility among product maintenance teams within the organization.
A matured well defined product support process was already in place due to the fact that the application is used by 500,000+ users among 2000 customers worldwide using 20 different languages and it was clearly evident that there was a high risk related to making changes to this process. There were two major challenges identified in this set up.
- Neither a SCRUM nor a SCRUMBAN based approach was suitable due to the dynamic nature of work within “full-fledged” maintenance teams.
- Even if we came up with a uniquely different approach to find a better process, can we measure the success of this through metrics? If so how?
Exhibiting Rebus Leadership in the Complex Domain
Today’s business world is shifting swiftly and the organization needs to exhibit different styles of leadership to sustain
in this turbulent period. Leadership in large organizations is more complex as it has built-in legacy which will not
allow it to mobilize the decision making fast enough for business survival. The business environment has become
increasingly unstable, and uncertain, in just the past decade or so.Leaders need to think differently to transform the
complete ecosystem with his/her team members aligning with the external ecospace. In today’s organization, most
of the employees are not engaged (Gallup employee engagement survey 2015); when employees are disengaged
it means quite simply that companies are receiving only a fraction of the creativity and productivity of their workforce.
Leaders need to ensure company’s ability can increase so that it can surpass competition and drive growth in new
distinct situations by learning and adapting when tackling unforeseen circumstances, predicaments, complex
problems and crisis. Today’s leaders are operating in the complex domain which necessitates out of the box thinking
and innovative solutions to solve everyday problems.
This talk will highlight
a) how the proposed new leadership model will ensure enterprise agility,
b) how adaptive leadership team plan to transform operation excellence and bring agility across the layers,
c) how leadership introduces and ensures sustaining of the new cultural transformation with innovation,
d) how building adaptive project management to increase response ability,
e) How to influence emergence and achieve enterprise agility?