• Liked Isabel Evans
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    Quality in Use: The Beating Heart of the User Experience

    Isabel Evans
    Isabel Evans
    schedule 1 month ago
    Sold Out!
    480 mins
    Workshop
    Intermediate

    In today's business environment, the user experience and the commercial imperatives have become overwhelmingly important. As testers, it is vital that we understand quality in use and the user experience, in order that we focus our tests correctly.

    "Quality in Use" measures human, business, and societal impacts of products (usability, accessibility, flexibility, commercial, safety). This builds to a User Experience (UX) and are underpinned by technical and engineering qualities. For the people selling, supporting, or using the products, this is the beating heart of the customer experience. Without these "big picture" attributes, delivered software will not be acceptable, may result in reduced profits, and may not be legal. In the tutorial, Isabel will use examples from real projects to discuss how to design tests derived from the user personas, contexts of use, and acceptance criteria.

  • Liked Jeremy Kriegel
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    Sketch You Can! Demystifying a Powerful Collaboration Technique

    Jeremy Kriegel
    Jeremy Kriegel
    schedule 4 months ago
    Sold Out!
    90 mins
    Workshop
    Beginner

    "This meeting is a waste of my time."

    When was the last time you had that thought? Was it because the conversation wasn't focused, or people couldn't agree, or maybe they were in violent agreement, but couldn't see it? How easily do you think you can get this meeting back on track? In this session, you will learn a skill that you can apply on the spot that will help you focus the conversation and drive to consensus. Everything you need is probably already in the room.

    This technique is specifically for conversations around the features, functions, and behaviors of your product. Most people are visual thinkers, so give them something visual to focus on. You can do that by walking up to the whiteboard and drawing out what people are talking about. By visually capturing the conversation in a public way, you will help all participants understand each other and come to consensus faster. But I can't draw, you say. Neither can I, and I’ve been successfully using this technique for over 15 years. If you can draw a straight-ish line and a box, you have all the drawing skills necessary.

    In this engaging workshop, you will learn how to create a basic sketch of an interface using some simple sketching techniques and UX principles as well as practice thinking-on-your-feet that will help you comfortably do this with a group.

    I have used this technique to help teams focus the conversation, visualize the requirements they were requesting, quickly experiment with new ideas, and provide detailed input that I can use to design the outcome. Often, the sketch (or a photo of it) acts as the deliverable for simple problems, eliminating the need for more formal wireframes. This technique is accessible to everyone. You don’t need any special software and anyone on the team can use it. Pick up the pen and get on track again.

  • Nate Clinton
    Nate Clinton
    schedule 3 months ago
    Sold Out!
    45 mins
    Keynote
    Intermediate

    Now that we talk to our computers, what new possibilities and tradeoffs (and business models) will emerge? Today's "digital assistants" are relatively weak, but hint at an evolution in our way of living and working and transacting. In this session, we'll explore the current state of conversational interfaces, speculate about the future of the intelligent assistant, and point to how humans will play a role that new world.

  • Karthik Kamal Balasubramaniam
    Karthik Kamal Balasubramaniam
    schedule 2 weeks ago
    Sold Out!
    45 mins
    Workshop
    Beginner

    With newer trends in the mobile world, there are plethora of apps that every user downloads on their mobile phone. However not every app is an ‘Instagram’  or ‘Snapchat’. The science behind what appeals to a user vs what doesn’t, has been an emerging field of research. There are multiple aspects when it comes to the question ‘What makes your app successful?’. From the core loop of the product to user experience, there are many parameters that decide the fate of an app.

    In this workshop, I would focus on the usability and user experience testing, which helps in product discovery/development. We would discuss briefly about the structure and stages of usability tests. Later we will focus particularly on conducting user tests through hands-on exercises. The session will give you a dip-stick experience into running usability or user tests.

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