Leadership Engagement - Philips Scaled Agile Transformation Journey

location_city Bengaluru schedule Mar 8th 12:30 - 12:50 PM place Mysore Hall 3 people 19 Interested

Philips - SW transformation program is involved in the deployment of (Scaled) Agile framework to enable TTM and Quality in Business from the year 2014. We started with Pilots and then followed with Mass deployments. We have:

  1. 44 Agile Release Trains launched since Aug 2014 and 220 + PI planning sessions completed.
  2. Currently, focusing on System Business with multiple ART’s launched in Systems Business, including 1st ART launch in Philips –China.
  3. 3700+ people engaged in (Scaled) Agile way of working globally and part of ART's and 1300+ are formally certified in Agile and SAFe

We have learned that when engaging, deploying, an important and not-to-be-forgotten first step is to brief Executives and leadership about the approach, changes .This typically takes 4-8 hours, which sounds like a huge investment, but almost always is seen as paying off. Involving Leadership along has been a key element of our Success in our deployment

 
 

Outline/Structure of the Talk

One of our Key learning and success ingredient in our transformation journey is, when engaging, deploying, an important and not-to-be-forgotten first step is to brief Executives and leadership about :

  1. Servant leadership for Self-governing teams,
  2. Present the ‘Why’ to teams, and leave the 'How'part to teams ( Address positive mssages to the Lumbic system of Brain to enable a direct connect and drive for action)
  3. Moving from Command and Control, ( focus on Decentralized decision making)
  4. Leadership attributes – Trust, courage, standing behind teams and enabling them. Eliminate ‘Fear of Failure’. Jockeying for power pushes the teams down. Collaboration moves them up

This typically takes 4-8 hours, which sounds like a huge investment, but almost always is seen as paying off. Senior management and the executive sessions were received well with positive feedback , resulting in Leadership support for Kick starting ART's

 

Learning Outcome

  • De-centralized decision making - As a first step to decentralize decision making, one should trust in other’s ability to shoulder responsibility in a given situation and make a conscious decision. To enable people to make such decisions, we should transfer accountability baton to the teams - leadership liked this a lot
  • Engage leadership and teams in courageous conversations and explain the Cultural impact of the Change to leadership and teams
  • Focus on long-lived teams with emphasis on stability
  • Trust the team to solve problems and helping them to fish instead of fishing for them. (focus on Systems Agile release trains as example)
  • The ability of the business/enterprise to adopt SAFe principles is greatly affected by its ability to understand the R&R of new roles 

 

Target Audience

Senior Leadership, Agile Coaches, Middle Management, PMO,

schedule Submitted 4 years ago

Public Feedback


    • Jez Humble
      keyboard_arrow_down

      Jez Humble - Continuous Delivery Sounds Great but it Won't Work Here

      Jez Humble
      Jez Humble
      Technology Advocate
      Google LLC
      schedule 3 years ago
      Sold Out!
      45 Mins
      Keynote
      Intermediate

      Since the Continuous Delivery book came out in 2010, it's gone from being a controversial idea to a commonplace... until you consider that many people who say they are doing it aren't really, and there are still plenty of places that consider it crazy talk. In this session Jez will present some of the highlights and lowlights of the past six years listening to people explain why continuous delivery won't work, and what he learned in the process.

    • Fabiola Eyholzer
      Fabiola Eyholzer
      CEO
      Just Leading Solutions
      schedule 4 years ago
      Sold Out!
      45 Mins
      Keynote
      Advanced

      There is growing interest in learning more about Agile HR and its impact on individuals, teams and organizations.

      It is important to separate fact from fiction: What are the real threats and opportunities of bringing Lean | Agile values, principles, and practices to HR? What can we expect in the future? Through anecdotal evidence and case studies, the session will explore the potential of Agile HR as well as provide guidance on how to approach the transformation.

       Issues covered in the presentation include: information on how to embrace the new talent contract, create inspiring, engaging, and fun places of work, shift to an iterative performance flow, take the issue of money off the table, support growth within an Agile enterprise.

    • Karthik Kamal Balasubramaniam
      keyboard_arrow_down

      Karthik Kamal Balasubramaniam - An Ode to the Instagram generation

      Karthik Kamal Balasubramaniam
      Karthik Kamal Balasubramaniam
      Director
      Grofers
      schedule 3 years ago
      Sold Out!
      45 Mins
      Workshop
      Beginner

      With newer trends in the mobile world, there are plethora of apps that every user downloads on their mobile phone. However not every app is an ‘Instagram’  or ‘Snapchat’. The science behind what appeals to a user vs what doesn’t, has been an emerging field of research. There are multiple aspects when it comes to the question ‘What makes your app successful?’. From the core loop of the product to user experience, there are many parameters that decide the fate of an app.

      In this workshop, I would focus on the usability and user experience testing, which helps in product discovery/development. We would discuss briefly about the structure and stages of usability tests. Later we will focus particularly on conducting user tests through hands-on exercises. The session will give you a dip-stick experience into running usability or user tests.

    • Erwin van der Koogh
      keyboard_arrow_down

      Erwin van der Koogh - Postmortem of an Amazing Product Everyone Loved

      45 Mins
      Experience Report
      Beginner

      It was 2011 and I was invited to participate in an extremely exciting gig. Help out the Strategic Innovation team at a large Telco with both technical expertise and Agile/Lean Startup coaching. Working with some of the best designers in the business we created an amazing product that would still be ahead of its time 5 years later.
      Unbeknownst to us however it had been doomed from the start with no chance of succeeding.
      Join me in a reflection on how we build an amazing product, but how we ultimately were not able to get it in the hands of customers.

    • Joy Montello
      keyboard_arrow_down

      Joy Montello - Deliver Impact with Empathy

      20 Mins
      Experience Report
      Intermediate

      In his November 2016 New Yorker article, Om Malik calls out the Silicon Valley juggernauts as a warning to all of us: “The lack of empathy in technology design isn’t because the people who write algorithms are heartless but perhaps because they lack the texture of reality outside the technology bubble."[1] 

      But the onus isn't just on the juggernauts of this era but on every one of us to understand and put into practice what empathy is - without it, we will fail to impact our products, our consumers and ultimately a world full of human lives with the potential we could. 

      Because every product, platform, service or offering will end with the consumer, empathy is the first crucial step in the development lifeline to delivering impact.

      Failing to recognize actual humanity as central to what we do is an easy (and hidden) trap.  We are surrounded by data and by technology and the temptation to forego the non-personable aspects that define people, the beings for which the ‘thing’­ is being created, in favor of relying on our data and technology, is veiled as logical. 

      In this session, we will explore empathy as a concept, talk about why and where it belongs in the technology and product design space and how to help your teams develop and keep this skill central.

      [1] http://www.newyorker.com/business/currency/silicon-valley-has-an-empathy-vacuum

    • Dipesh Pala
      Dipesh Pala
      Agile Leader - Asia Pacific
      IBM
      schedule 3 years ago
      Sold Out!
      45 Mins
      Talk
      Intermediate

      As we reflect back on our numerous struggles with making Agile Teams more efficient and operate like well-oiled machines, we are often overwhelmed with wondering how we didn’t learn the lessons faster or earlier.  Life is too short to learn from just our own mistakes – we have to learn from others’ mistakes as well.

      In this session, Dipesh will be drawing upon more than a decade of Agile experiences in multiple organizations across nine countries to share stories and challenges of transitioning into an Agile Leader, while also focusing on what we in the Agile community are struggling with most.

      There has been a lot written about techniques for creating great Agile teams.  Dipesh will take these theories a bit further, and look into how Leaders can build great teams, not by using a new method or management style, but rather by understanding their own Agile team dynamics and behaviour.  

      You will learn about the assumptions and challenges surrounding self-organizing Agile teams and how to build a stronger team of Servant Leaders.

      If you are a leader or an aspiring leader of an Agile team, this session will provide clear implications for where to focus your efforts so that you do not worry about the wrong things. You will be inspired by knowing how to establish trust within the teams that is required to embrace uncertainty and ambiguity while confidently making better decisions.

    • Jutta Eckstein
      keyboard_arrow_down

      Jutta Eckstein / John Buck - With Sociocracy, Hierarchy Becomes Agile

      90 Mins
      Workshop
      Beginner

      Many agile teams suffer from the mismatch of agile and organizational leadership, with the latter being reflected by the organizational hierarchy. Based on self-organization and iterative processes, the agile teams run into trouble with the top-down steering of their environment. Consequently, agile proponents very often believe that a supportive agile organization should be structured without hierarchies, the so called “no managers” approach of “reinvented organizations.” Several companies in the agile field are experimenting with different organizational approaches that don’t use hierarchies. Yet, “no hierarchy” or “no managers” is not an option for many organizations.

      In this session we suggest using sociocracy as a solution that leaves the hierarchies in place in an agile way - an option the organization is free to choose. Sociocracy shows how hierarchies can actually be agile and can strongly support (rather than opposing) agile philosophy. It enables managers to become agile leaders. As a participant you will learn how the principles of shared decision making and double-linking are key to enabling self-organization. These principles convert hierarchies from linear to circular so that they support an agile mindset.

      Sociocracy is a way for groups and organizations to self-organize. Based on four principles (self-organizing teams, shared decision making based on consent, double-linking, and electing people by consent to functions and tasks), sociocracy provides a path for existing organizations to have empowerment and self-responsibility on all levels. Different than comparable methods, sociocracy allows companies to start where they are – with their existing organizational structures and the like. It seems to be a perfect fit for organizations that need to be truly agile (due to market pressure) beyond their IT departments and software teams.

    • Todd Little
      keyboard_arrow_down

      Todd Little - 7 Sins of Scaling and other Agile Antipatterns

      Todd Little
      Todd Little
      Chairman
      Kanban University
      schedule 3 years ago
      Sold Out!
      45 Mins
      Talk
      Beginner

       This is about agile “anti-patterns”: “something that looks like a good idea, but which backfires badly when applied” (Coplien). Todd has been around agile development from before it was called agile.  In that time, he’s seen teams fall into the trap of many of these anti-patterns, becoming stuck without ever realizing it. Frequently, this is due to a dogmatic understanding of what is right and wrong about scaling and agile development. The first step to getting unstuck is to be able to detect these “sins.” The presentation aims to expose teams to these common pitfalls and then also provide a vision for a virtuous path to take them to the Promised Land.

    • Raj Indugula
      Raj Indugula
      VP, Technology
      LitheSpeed
      schedule 3 years ago
      Sold Out!
      45 Mins
      Talk
      Beginner

      "Can I have my cake and eat it too?  Of course, as long as it is one slice at a time!"

      Do you love the idea of capturing customer requirements with lightweight user stories, but are struggling? 

      Although user stories have been around since the early days of agile and fairly ubiquitous, teams continue to struggle with creating effective user stories that are truly useful in communicating the essence of the customer need and establishing the shared understanding between themselves and their customers.

      In this session, we'll revisit established patterns and principles of user stories and learn concrete strategies for creating user stories that capture our customer's needs, as well as tips for avoiding the most common pitfalls that many teams fall into when they first begin working with user stories.  Leveraging easy to understand everyday examples we will collaboratively apply proven strategies and patterns to create small pieces of useful, testable functionality, and explore strategies for getting stories to “ready” and “done”.

    • 45 Mins
      Talk
      Beginner

      “Every line is the perfect length if you don't measure it.”  - Marty Rubin

      So your organization has embarked upon a transformation to be more nimble and responsive by employing the latest tools and thinking in the Agile and DevOps arena.  In this transformational context, how do you know that your initiatives are effective?  Empirical measurements should provide insights on business value flow and delivery efficiency, allowing teams and organizations to see how they are progressing toward achieving their goals, but all too often we find ourselves mired in measurement traps that don't quite provide the right guidance in steering our efforts. 

      Rooted in contemporary thinking and tested in practice, this talk explores the principles of good measurement, what to measure, what not to measure, and enumerates some key metrics to help guide and inform our Agile and DevOps efforts.  If done right, metrics can present a true picture of performance, and any progression, digression of these metrics can drive learning and improvement.  

      It is our hope that this session inspires organizations and teams to start or take a fresh look at implementing a valuable measurement program.

    • Woody Zuill
      keyboard_arrow_down

      Woody Zuill - Mob Programming: A Whole Team Approach

      45 Mins
      Talk
      Intermediate

      Mob Programming is a development practice where the whole team works on the same thing, at the same time, in the same space, and on the same computer. It is a whole-team approach to doing all the work the team does including designing, coding, testing, and working with the customers, users and other stakeholders. This is an evolutionary step beyond pair programming and accentuates face-to-face communication, team alignment, collaboration, and self-organizing team concepts of the Agile approach to software development.

      Mob Programming can be a highly effective approach to software development. There are numerous teams doing Mob Programming all over the world, including distributed teams, and there has been a great deal of positive reports of success. Please join me as I share how the concept got started, the benefits, techniques we use, and some of the problems we've faced.

    • Prabhakar Karve
      keyboard_arrow_down

      Prabhakar Karve - Importance of preparation in an agile world

      Prabhakar Karve
      Prabhakar Karve
      Consultant
      Impetus
      schedule 4 years ago
      Sold Out!
      20 Mins
      Talk
      Advanced

      Significant improvements to our prepared for dealing with uncertainty in life and work can only happen when our repetitive patterns of behavior change permanently. Day-to-day occurrences around us offer a rich source of such improvement opportunities.

      All that is missing is a systematic way to look at our actions, interactions, decisions, emotions, and opinions as they are unfolding. The way of working (WoW for short) framework provides the missing link to fill this gap. It looks at what why and how of our ways of working. It also provides a step by step practice to make it a habit till it becomes our second nature.

      WoW framework is completely neutral – like air or water around us. It especially works well with agile by complementing it. Regularly practicing the new way of looking at things helps us to move from a fixed to an agile mindset.

      With the WoW approach we keep watching our actions, interactions, and emotions and link them back to our opinions and decisions. We will start seeing a permanent change for the better, only when we are able to correctly change our current decisions as well as transform our opinions.

    • 90 Mins
      Workshop
      Intermediate

      Let’s explore the purpose and use of estimates in the management of software development efforts, and consider possible alternatives. We depend on estimates to make important decisions, and yet we’re often disappointed by  the results. Are estimates for cost, time, or effort always needed? Is it possible there are other ways to approach our work?

      The default use of an "estimate-driven" approach is pervasive in software development efforts, and while estimates  can be useful, it is worthwhile to scrutinize our use of estimates for cost, time, and effort, and to seek better ways to manage software development projects.

      There are a number of things to explore and many questions to ask. For example, do we really need estimates for all the things we are currently using them? Are we getting a reasonable benefit from them? Is it possible to manage software development projects without these estimates, or at least with fewer estimates?  Is there a way to prove that estimates are helping us make good decisions?

      In this session we’ll participate in some interactive information gathering exercises to see if we can gain a shared idea of our current understanding of the purpose and use of estimates.  We will examine the nature of software development projects, and see if we can work together to come up with some ideas about alternatives to using estimates.

    • Kurt Bittner
      keyboard_arrow_down

      Kurt Bittner - Two Dimensions Of Agile At Scale: How To Make The Most Of Your Agile Transformation

      Kurt Bittner
      Kurt Bittner
      VPEnterprise Solutions
      Scrum.org
      schedule 4 years ago
      Sold Out!
      45 Mins
      Talk
      Advanced

      Many organizations have achieved sufficient success at the single team level with Agile approaches like Scrum that they want to bring Agile to their entire enterprise. They want to reap the benefits of Agile across their whole organization, but they struggle with where to start and how to sustain the change. Scaling Agility has two dimensions: scaling horizontally, across large numbers of teams, and scaling vertically, integrating the work of multiple teams into a single product. Focusing on both dimensions enables organizations to achieve sustainable change by solving 3 main challenges: achieving consistency and the right Agile culture across teams without dictating behaviors, fostering the right interactions between Agile and non-Agile teams when there are dependencies between them, and adapting Agile approaches to deliver products that require a team-of-teams approach. 

    • Erwin van der Koogh
      keyboard_arrow_down

      Erwin van der Koogh - The 'Only' Two Things You Need to do to Scale Agile

      45 Mins
      Talk
      Intermediate

      The magic behind the Agile manifesto is in the question they asked. The 17 people assembling in Snowbird spend their time figuring out how they were similar, not what way of working was best. And in the course of those two days, they discovered the deeper truths in what worked.

      So what happens when we look what the different Agile Scaling frameworks have in common? A move away from projects towards product development and teams as the fundamental building blocks?

      In this talk, we will be exploring how these two shifts impact the way we scale Agile. Looking back on all the Agile Transformations I have done all of them have succeeded (or failed) when we have (not) focussed on these two things.

    • Fabiola Eyholzer
      Fabiola Eyholzer
      CEO
      Just Leading Solutions
      schedule 4 years ago
      Sold Out!
      45 Mins
      Talk
      Advanced

      “#1 trend: HR embraces agile" | HR Trend Institute

      "HR drives the agile organization" | HRO Today

      ---

      Agile HR is a hot topic. But what does it really mean: Is it about implementing Scrum in your HR teams? Is it about eliminating annual employee appraisals? Or is it more than that?

      Bringing your HR into the 21st Century with Lean | Agile values, principles, and practices starts by understanding the various aspects of Agile HR.

    • 45 Mins
      Experience Report
      Advanced

      This talk will present you with the real time challenges and ideas to deal with them in a healthy way with SAFe framework.

      • Challenges the organization needs to deal when they deal with Enterprise transformation.
      • How Leaders and Agile Coaches play an influencing and critical role in enabling the organization in scaling agile practices
      • How the leadership teams can make or break the deal
      • How the 5 critical challenges are addressed with Lean practices embedded in the SAFe framework.
      • Some tips to make it happen.
    • Sathyan N..
      keyboard_arrow_down

      Sathyan N.. - Agile Transformation kick start: Creating a Foundation for Success: case study in a real time

      Sathyan N..
      Sathyan N..
      Enterprise Agile Coach
      X
      schedule 4 years ago
      Sold Out!
      20 Mins
      Case Study
      Advanced

       

      This experience report presentation will discuss an approach deployed for successfully initiating an Agile Transformation. The organization has adapted Scaled agile framework as a means to achieve business results. This presentation focus on 6 elements of agile transformation kick start.

      1. Diagnostics
      2. Solution Design
      3. Preparation of agile release train launch in agile way – Preparation via executing one week sprints
      4. Training and Coaching teams – Preparing the teams
      5. Define and measure effectiveness
      6. Challenges and Learning and Benefits
      • Team size: 80 people
      • Location Bangalore, India.
      • Domain: Healthcare
    • Prabhakar Rao Gumma
      keyboard_arrow_down

      Prabhakar Rao Gumma / Ravishankar - Demystifying people aspect of DevOps complexity cube

      20 Mins
      Experience Report
      Intermediate

      Any transformation is hard.  Challenges come up right at the conceptual stage through the transformation journey and until measuring and declaring success.  DevOps transformation is no different.  However in a DevOps transformation an additional lack of understanding of its principles adds to the complexity – ‘DevOps is Continuous Integration and Deployment using a set of tools’.  

      While tools play a key role in realizing the benefits of DevOps, the people – leadership, middle management, teams on the ground all of them – make the journey successful. Similarly organization realignment to feature teams also supports people aspect of DevOps and its faster implementation. This presentation highlights the people aspects of DevOps implementation along with early warnings of potential impediments.  It also provides tips that could help the people at different hierarchical levels of the organization to plan, measure, improve and successfully sail through the DevOps transformation.

      This is an experience report based on our involvement as Agile and DevOps coaches for our customers across geography in different domains.

    • Chandan Patary
      keyboard_arrow_down

      Chandan Patary - Enterprise Agile Coaches are Systems Thinker

      Chandan Patary
      Chandan Patary
      agile coach
      shell
      schedule 4 years ago
      Sold Out!
      45 Mins
      Experience Report
      Advanced

      As a enterprise coach we all need to go beyond team coaching to enterprise transformation process to bring end to end agility into the organization.Coaches are connected with various business lines while coaching.They can visualize and help organization to break the organizational silos.

      To be effective, the action taken must alter the interrelationship of the parts or silos. Unless one alters the relationship between or among the parts, there is little hope for effective change.

      Using the principles of systems thinking offer coaches to new ways of seeing and of interpreting what we see.

      As an enterprise agile coach how we can apply systems thinking at our work context a journey with me.

      Sharing my learning and observations with deploying systems thinking for scaling agility into the organization.