An Organisation is a living system build of people and their interactions. When a system is "threat" it reacts with preservation behaviours. Change and innovation are threats, from a system's status quo perspective, so change is hard, and innovation stops when creative workshops end. To preserve the status quo the system needs to (have the illusion to) stay in control, therefore a good number of activities such as risk analysis, estimations, reporting, are set in place to "control the future", so it will be the way we want it to be. These activities we need to perform to reinforce the self-reassurance on our capability to "control the future" self- have a cost. I call it the cost of fear.

The workshop offers an experimental space to eventually limit "the cost of fear", ie. those '"mandatory" activities driven by our self-reassurance related needs as stakeholders, rather than by a valuable outcome. It is designed to address test teams organisations, but it can be extended to a wider scale if required by the participants.

 
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Outline/structure of the Session

The agenda is structured to step-up from personal approach to "dangers" toward organisation's as a system behaviours that are perceived as "dangerous":

Building a space of trust to far our fears

Fear mechanism at individual level

Fear interactions ( The dramatic triangle)

Systemic fear at team and organisational level: define the impact of these activities on the value of the outcome and organisation's performance (whatever performance means). Why do we continue to invest in activities with low value?

Explore the future possibilities : "What if?"... we drop activities with high investment/low value. What is the impact on stakeholders needs? What is the impact on the outcome? Frugal design for a "Cost of Fear Free" Organisation : How we can address organisational system's needs aligned with people's needs?

We will use an original "Cost of Fear Free Shift" Canvas, among other tools

Learning Outcome

Explore a systemic link between individual position to danger and system's behaviour.

Learn the impact of cautious/reassuring behaviour on delivering value and have a tool to evaluate it.

Target Audience

Managers, Testers, Product Owners, Business Developers, Q&A, any curious person about system thinking

Prerequisite

No prerequisite in particular except experience of work in and with a team.

schedule Submitted 3 weeks ago

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