Super-Hero Culture: The Achilles' Heel of an Organization's Business Agility

Business agility is an organisation’s ability to respond rapidly to changes in the faster-than-ever changing business environment. It requires good amount of adaptability, flexibility and balance to acquire and sustain long-term business agility.

An organisation is a "complex system" comprising of good number of individual "components" - people, infrastructure, departments, etc. Each of these components need to be well oiled and needs to contribute towards achieving the true business agility and stay relevant, competitive and alive. It's not the “best individually performing component(s)” that can take the organisation towards agility. These "Super-Heroes" will lead to local optimisation and eventually, an overall disaster or death for an organisation. So, we do not need super-heroes working in silos.

Rather, we need all the components to work together and collaborate. For instance, even a small software delivery team needs a bunch of skilled individuals can work with others effectively and collaboratively, and that one inspiring leader who can coach them “we” over “me” mindset. Real Agile teams are great teams outperforming themselves every time.

In this brief talk titled "Super-Hero Culture: The Achilles' Heel of an organisation's Business Agility", we will be exploring some aspects of a truly Agile business organisations, and what “ingredients” can make them outperform themselves. The super-hero culture needs to go away for organisations to survive in the complex business environment.

 
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Outline/structure of the Session

  • What is Business Agility? (clear understanding of "Being Agile" and the Agile Mind-set)
  • What makes an organisation in today's context?
  • Systems Thinking and Value-streams (Business Perspectives)
  • Today's Business needs to "respond to changes" faster than ever
  • An organisation needs to be a well-oiled machinery and all components must collaborate.
  • How the Super-Hero culture (e.g. working in silos) is not a healthy sign and can eventually lead to an organisation's pre-mature death.
  • Exploring ways to avoid or end the super-hero culture

Learning Outcome

At the end of this session, the participants will be able to:

  1. Explain clearly what makes an organisation truly agile.
  2. Define clearly what Business Agility is.
  3. Appreciate the super-hero culture ("silo" mentality) as a major hindrance towards growth of business in today's complex world
  4. Explore a couple of ways to avoid or end the super-hero culture

Target Audience

Organisational Change Agents, Business Leaders, Agile Coaches, Managers, Senior Executives, Department Heads

Prerequisite

Session pre-requisite: None. But the participants must come with an open mind to unlearn and learn. Basic awareness on Agile Concepts will be great.

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