location_city Bengaluru schedule Mar 8th 10:30 - 11:15 AM place Ball Room 1 people 54 Interested

You have great ideas. You're smart. The people in your organization are smart. Post Hoc, Ergo Propter Hoc -- the rest is easy -- simply make a transition plan and transparently explain the benefits. These and other organizational change myths will be tackled by Linda's talk about patterns for introducing new ideas. She will provide some useful tips for helping you start on Monday morning to grow, step by step, any innovation.

 
 

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schedule Submitted 2 years ago

  • Liked Linda Rising
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    Linda Rising - Experiments, the Good, the Bad, and the Beautiful

    45 Mins
    Keynote
    Beginner

    I have given several presentations about the use of stories instead of science in our industry, so I thought I should try to be more helpful and give a session on experiments. No, this is not too rigorous! I am not going to talk about statistics! I am going to talk about cheap, easy experiments, what to do, what to be aware of, including our cognitive biases. I share some of my experiences with teams who are really doing it. My goal is to encourage everyone to be a bit more methodical in decision-making and to replace "that won't work" with "how can we test it." I hope that participants will walk out the door with a plan in hand for one or more experiments to run in their workplace. I also hope to improve the scientific vocabulary a bit and describe some cognitive biases that get in the way of decision-making.

  • 20 Mins
    Talk
    Executive

    All big organizations, even so-called "flat" or "networked" ones, are usually quite hierarchical in decision making. Any talk of Holacracy, Teal etc. is unrealistic in these places. In this presentation, Sriram argues that the underlying problem is not hierarchy itself but the opaqueness of decision making which is known to persist even in the absence of a formal hierarchy. He presents Cleararchy as a way to bring transparency, and thereby accountability and learnability, to decision making. This is necessary for decentralized decision making and true empowerment at lower levels of a big organization.

  • 480 Mins
    Workshop
    Intermediate

    You’ve tried and tried to convince people of your position. You’ve laid out your logical arguments on impressive PowerPoint slides—but you are still not able to sway them. Cognitive scientists understand that the approach you are taking is rarely successful. Often you must speak to others’ subconscious motivators rather than their rational, analytic side. Linda Rising shares influence strategies that you can use to more effectively convince others to see things your way. These strategies take advantage of hardwired traits: “liking”—we like people who are like us; “reciprocity”—we repay in kind; “social proof”—we follow the lead of others similar to us; “consistency”—we align ourselves with our previous commitments; “authority”—we defer to authority figures; and “scarcity”—we want more of something when there is less to be had. Learn how to build on these traits as a way of bringing others to your side. Use this valuable toolkit in addition to the logical left-brain techniques on which we depend.

  • Liked Deepak Chopra
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    Deepak Chopra - Auto Healing on Alerts from Network Monitoring Applications

    Deepak Chopra
    Deepak Chopra
    Global Vice President
    Genpact
    schedule 2 years ago
    Sold Out!
    20 Mins
    Experience Report
    Advanced

    Monitoring devices/servers/application is essential in network management. However, current monitoring systems are unable to recover their internal faulty entities forcing the network administrator to manually fix the occasionally broken monitoring solution. Network engineers are spending high level of non-value efforts on repetitive tasks like disk space cleanup, process restart, etc.hundreds of email alerts generated per day from various monitoring systems and only 10% of them are true or valid alerts which need network engineer’s attention 24/7.

    To address the above problem we have implemented a solution that automates incident management on Alerts received from various network monitoring tools. The major features of the tool include the following.

    • Automatically open tickets within ITSM tools like Service now, Remedy etc in response to system alerts generated from various monitoring systems such as Solarwinds, Nagios, SCOM etc via email, SNMP, CMD or web services.
    • Bot opens a ticket post making checks for any planned outages, existing tickets if any or if the alerts are real/bogus.
    • It executes automated workflow or troubleshoots or even remediates the problem for predefined repetitive issues (ex: checks and clean the disk space on servers).
    • The solution also automates updating the incident status with all relevant information, keeping all data for future investigation and closes the tickets in ITSM tools like service now.

    The benefits realized by the above solutions includes

    • Reduced monitoring efforts in identifying the false alerts
    • Auto-healing solutions on repeat issues for faster issues resolution
    • Increases efficiency in infrastructure support.

    The presentation will also talk about of our POV of how this transformation story of network self-healing can address IT issues that can get resolved immediately and quickly without anyone having to get involved. We focus on improving the existing solution to address two main areas

    1) Gain Real-time insights to identify the issues faster so we can fix them fast

    2) Proactive problem solving by leveraging Artificial Intelligence and Machine Learning technologies to learn and resolve them based on the patterns incurred in the past.