Designing happy teams: use Design Thinking to enhance happiness at work, raise productivity and creativity

We all know that innovative organizations are more successful. But how does Happiness at Work fit in the equation? Definitely, there is a link between happy, creative, innovative and successful organizations. In this interactive workshop, you will experience how Design Thinking and Happiness at Work go together and how that leads to success in so many organizations. We will provide practical tips on how to develop new habits to empower your creativity, empathy and thus happiness at work.

On the basis of the theory of happiness and design thinking participants will experience step by step how they can work on more creativity and innovative thinking in their organization. The workshop will be very interactive with small exercises and mind setters.

 
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Outline/Structure of the Workshop

Outline:

  • Why is being happy at work is so important?
  • What makes us happy at work (new survey results)?
  • How does happiness relate to creativity and innovation?
  • How can you design a Happy Team?
  • Using Design Thinking works: solve the case in small groups
  • How to make it practical in your situation?

Learning Outcome

Learning Outcome

After this session participants

  • know why happiness at work is important for team and business success
  • know how to design happiness in their team
  • have experienced how to apply the five steps of design thinking (with a case)
  • have applied these new tools to their situation, know how to use these tools in their work

Target Audience

Everybody who wants to know more about happiness and design thinking and how to put that into practice.

Prerequisites for Attendees

no special prerequisite, except for an interest in the topic

schedule Submitted 6 months ago

Public Feedback

comment Suggest improvements to the Speaker
  • Priya Patra
    By Priya Patra  ~  5 months ago
    reply Reply

    Thank you for your submission. I like the concept of applying design thinking to ensure "happy" teams. I looked at the pdf uploaded, looks like this was presented at Agile India 2018.  Please confirm. If yes, how would this year's talk would be different than that presented last year. Please let us know

     

    • Maartje Wolff
      By Maartje Wolff  ~  5 months ago
      reply Reply
      Dear = Agile India Team, 

      We updated and revised the workshop, but will (again) use DT = as enhance Happiness in teams, as a follow-up of the workshop of last = year. This year we will add the topic of =E2=80=98how to overcome = resistance=E2=80=99 and behavioural change as well. 

      As an alternative we could use Lego Serious = Play in the ideation phase, if the timeslot is 75 min or 90 = mins

      Best = regards, 
      Maartje Wolff

      Happy = Office
      M: + 31 6 28678544 
      W: happyoffice.nl


      ** Geloof jij ook in meer werkgeluk? Onderteken het = manifest hier: www.weekvanhetwerkgeluk.nl

      **Werkgeluk deskundige worden? Dat kan! In deze = vierdaagse leer je hoe je meer werkgeluk realiseert voor = jezelf =C3=A9n voor je team en organisatie: www.happyoffice.nl/werkgelukdeskundige. 



      Op 25 nov. 2018, om 08:00 heeft Agile India 2019 <info@confengine.com>= het volgende geschreven:

      Dear = Maartje Wolff,

      Please note that the = proposal: Designing happy teams: use Design Thinking = to enhance happiness at work, raise productivity and creativity has = received a new comment from Priya Patra

      Thank you for your submission. I like the = concept of applying design thinking to ensure "happy" teams. I looked at = the pdf uploaded, looks like this was presented at Agile India = 2018.  Please confirm. If yes, how would this year's talk would be = different than that presented last year. Please let us know

       

      Visit= https://confengine.com/agile-india-2019/proposal/8110#comments<= /a> to respond to the comment OR simply reply to this email (Please make = sure, you delete the previous comment's content from the email before = replying.)

      Regards,
      Agile India 2019 Team
      comment-10582@reply.confengine.com
      You = have received this important update from ConfEngine = on behalf of Agile India 2019.
      Download ConfEngine's Mobile App to totally personalise your = conference experience.
      If you are 100% sure, that this email was = sent to you by mistake, please click here to un-subscribe from all future email updates = from ConfEngine.
      =20

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  • Jeremy Kriegel
    By Jeremy Kriegel  ~  6 months ago
    reply Reply

    Thanks for submitting. One quick question. Do you talk about overcoming organizational inertia/resistance to implementing these changes?

    • Fennande van der Meulen
      By Fennande van der Meulen  ~  6 months ago
      reply Reply

      Hello Jeremy, 

      that would be a great addition to the content, we will do that! However, if the workshops gets a reduced timeslot of 60 mins, we need to make some choices.

  • Archana Joshi
    By Archana Joshi  ~  6 months ago
    reply Reply

    Thank you for your submission. Design thinking approach to improve workplace happiness is indeed a topic which will be of interest to many people. I have 2 questions for you

    1. Will you be open to reduce the time to 60 minutes in case we have time constraint when acommodating other proposals 

    2. Your learning outcome states - "have experienced the five steps of design thinking and how to make them practical for their organisation". We definitely would like to have audience practical takeaways instead of only theory. In case you have implemented this workshop before, will you be able to highlight some of the practical benefits that participants have got after undergoing this workshop.

    • Fennande van der Meulen
      By Fennande van der Meulen  ~  6 months ago
      reply Reply

      Hello Archana! 

      Thank you for your note on our proposal. The idea is indeed, to apply the method of design thinking in a case. So first the attendees will interview each other on what makes them happy (empathy phase), they will reframe the initial question to a reframed question and so on. We believe in learning-by-doing, so little talking by us, lots of talking of attendees, preferably in small groups. 

      After this workshop, attendees can apply Design Thinking in their work and use it to make a plan for more happiness at their workplace, together with their colleagues. Last year participants were very enthousiastic and working very hard. I have some great pictures of people sitting on the floor, discussing passionately! (unfortunately I didn't manage to post them here). 

      Regarding your question on the 60 minutes: everything is possible, but that would be at the expense of applying to your situation, so would be a pity...

      I adjusted the proposal a bit, I hope it is more clear now. Please let me know if you have any other questions or suggestions! 

       

       


  • Liked Angie Doyle
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    Angie Doyle / Talia Lancaster - Sketching outside the box - Visual thinking for teams

    90 Mins
    Workshop
    Beginner

    People are unique in their ability to use symbols and images to communicate. After all, that is where the saying “a picture is worth a thousand words” comes from. So, it shouldn’t come as a surprise that enhancing your spoken words with pictures improves the chance that others will understand what you are trying to say.

    A picture has a way of showing ideas and solutions that would have remained hidden if you hadn’t picked up a pen. But a good picture doesn’t remove the need for words. It reduces the number of words we use so that the ones left behind are the most important…

    So why is visual thinking so important?

    Recent studies show that 65% of people learn and retain more information by seeing words - as well as images! In contrast, only 30% of people learn through verbal communication alone. So if you aren’t one of the 65% of visual learners, someone in your team is!

    Incorporating visual thinking into your day to day work can:

    • Reduce the length of meetings by 24%, by providing a shared record of the discussion
    • Capture emotions, making conversations easier to remember
    • Help others see the "big picture", by creating powerful visual metaphors
    • Serve as a reminder of actions agreed by the team

    Luckily, you don’t need to be an artist to think in pictures! Join us as we co-create a visual vocabulary you can apply to work or during studying and learning. We will take you through the essential elements needed to create powerful visual concepts.

    No more PowerPoint slides needed!

  • Liked Scott Ambler
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    Scott Ambler - Choose Your WoW! How Agile Software Teams Can Optimize Their Way of Working (WoW)

    45 Mins
    Talk
    Advanced

    We like to say that agile teams own their own process by choosing their way of working, their “WoW.” This of course is easier said than done because there are several aspects to WoW. First, our team needs to know how to choose the appropriate lifecycle for the situation that we face. Should we take a Scrum-based approach, a lean/Kanban-based approach, a continuous delivery approach, or an exploratory/lean startup approach? Second, what practices should the team adopt? How do they fit together? When should we apply them? Third, what artifacts should the team create? When should they be created? To what level of detail? Finally, how do we evolve our WoW as we experiment and learn?

    There are several strategies that we could choose to follow when we tailor and evolve our WoW. One approach is to bootstrap our WoW, to figure it out on our own. This works, but it is a very slow and expensive strategy in practice. Another approach is to hire an agile coach, but sadly in practice the majority of coaches seem to be like professors who are only a chapter or two ahead of their students. Or we could take a more disciplined, streamlined approach and leverage the experiences of the thousands of teams who have already struggled through the very issues that our team currently faces. In this talk you’ll discover how to develop your WoW without starting from scratch and without having to rely on the limited experience and knowledge of “agile coaches.”

  • Liked Gaitis Kasims
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    Gaitis Kasims - Regulations eat Agile for breakfast

    45 Mins
    Case Study
    Intermediate

    Quality in Eurofins Genomics is a central focus point - analysis we do or products we produce have critical applications, be it production of drugs, identifying rare diseases or gene editing. IT is a driving force behind the scenes which challenges us to ensure the highest quality standards without compromising on speed.

    When we start a new project, we do it with enthusiasm and feeling of doing something meaningful or even cool. Following scrum we quickly establish our velocity and deliver soon first release into production. Overall quality is quite good; results from testing acceptable, deadlines are coming so nothing can stop us. Let’s prioritize last bugs, fix critical, move rest into backlog – now we can be proud of having delivered value to users!

    We continue delivering at ever increasing speed as team matures! Unfortunately the idyllic scenery gets soon destroyed by first, more and more effort needs to be spent addressing issues from both QA and production. We spend time arguing with QA and users on what is bug or if this defect is P2 or P3 or can even be seen as P4, from time to time we take a sprint to “stabilize”, but all too often nothing changes. User stories are getting spilled to next sprints, we postpone releases to have more time for testing, club them with next releases and finally find ourselves in downward spiral..

    As quality cannot be compromised we quickly decide that Agile is fine, but as we work in regulated environment we need to be pragmatic and adjust Agile to our needs. What comes out is unfortunately not much different to Waterfall or V-Model, we still keep sprints and do reviews, but realize that only form is left. I am directly responsible for IT in Eurofins Genomics so will share experience from the field on how did we overcome this and reanimated Agile.

  • Nick Tune
    Nick Tune
    Tech Lead
    Navico
    schedule 6 months ago
    Sold Out!
    45 Mins
    Talk
    Advanced

    If you’re a software developer or architect who wants to play a more influential role in ensuring your software systems are optimised to support business goals, then you need to learn about the benefits and techniques of modern strategic domain-driven design.

    Many people think that DDD is about software design patterns, but that’s only a small part, and the least important part of DDD. In fact, Eric Evans wishes he’d focused more on the strategic aspects of DDD in his famous book (Domain-Driven Design: Tackling Complexity in the Heart of Software) and pushed the tactical coding patterns to the back!

    Strategic domain-driven design is about truly understanding the business domain. It involves collaboratively modelling business processes using advanced modelling techniques, like Event Storming and Domain Storytelling, with domain experts on an ongoing basis.

    One of the core outcomes of strategic DDD is identifying cohesive modules, known as bounded context. Bounded contexts help you to create a maintainable, comprehensible codebase by isolating dependencies and delineating concepts that reference different classes of business value.

    In this talk, you’ll see many of the most effective bounded context design heuristics, recurring patterns in the wild, and you’ll learn how to facilitate those vital modelling sessions so you can lead the adoption of strategic DDD in your organisation.

  • Liked Mia Horrigan
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    Mia Horrigan - Evidence Based Management – Measuring value to enable improvement and business agility

    45 Mins
    Talk
    Executive

    Organisations invest in agile processes, tools, training, and coaching, but how much are they getting back?

    Has product delivery improved?

    How much happier are users and the business customers?

    Are employees empowered and enabled?

    Traditional metrics might give you insight into improvements of operational efficiency, but the real conversation is about the value created for your organisation by the improved processes. Without measuring value, the success of any agile initiative is based on nothing more than intuition and assumption.

    Evidence-Based Management (EBM) is a framework to help measure, manage, and increase the value derived from product delivery. EBM focuses on improving outcomes, reducing risks, and optimising investments and is an important tool to help leaders put the right measures in place to invest in the right places, make smarter decisions and reduce risk using an iterative and incremental approach. This empirical method alongside the agile principles and values of Scrum enables successful steps of change for the organisation.

    Organisations invest in agile processes, tools, training, and coaching, but how much are they getting back? Has product delivery improved? How much happier are users and the business customers? Are employees empowered and enabled? Traditional metrics might give you insight into improvements of operational efficiency but the real conversation is about the value created for your organisation by the improved processes. Without measuring value, the success of any agile initiative is based on nothing more than intuition and assumption.

    Mia will discuss Evidence based management and how this empirical process can help agile transformations measure and manage the value derived from the transformation initiative. Mia will focus on the 4 Key Value Areas: Current Value, Ability to Innovate, Unrealised Value and time to market and how these contribute to an organisation’s ability to deliver business value.

  • Liked Ralph van Roosmalen
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    Ralph van Roosmalen - Agile Management: Experience the best tools

    90 Mins
    Workshop
    Intermediate

    Agile Management, many books, and blog post are written about it, but how do you really do it? What are the tools that you can
    use?

    In this workshop, we are gonna experience some of those tools by actually using them.

    We will start the meeting with what is Agile Management all about. However, we will quickly switch to the games and tools.

    The games, practices, and tools we discuss are:

    • Delegation Board, delegation is not easy. Delegation boards enables management to clarify delegation and to foster empowerment for both management and workers.
    • Moving Motivators, Moving Motivators can be used to identify the impact of motivation and how motivation it is affected by an organizational change.
    • Personal Maps, A great exercise for a better understanding of people is to capture what you know about them in personal maps.
    • Team Competence Matrix, the Team Competence Matrix is a tool to identify gaps between the current competencies of the team and the required competencies

    Attendees will experience the real tools, and when they leave the workshop are ready to apply the tools the next day at work!

  • Liked Jutta Eckstein
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    Jutta Eckstein / John Buck - Using Beyond Budgeting and Sociocracy for agile-friendly performance appraisals

    90 Mins
    Workshop
    Intermediate

    There are many suggestions dealing with Agile-friendly performance appraisals, which promise to rely on trust, honesty, respect, safety, and servant leadership. The Agile Manifesto does not address performance appraisal although it does generally mention regular and frequent feedback, which can also be applied to performance evaluation. Two related methods, Beyond Budgeting and Sociocracy, offer interesting approaches to agile performance review. In this session we want to present these two different performance appraisal approaches, how they're are supported by the values of BOSSA nova (short for Beyond Budgeting, Open Space, Sociocracy & Agile) and want to invite the participants of this workshop to discuss the synthesis of the two approaches.

    This session looks at several real-world examples from actual companies including Accenture, Equinor, and Google.

    The first principle of Beyond Budgeting asks to “engage and inspire people around bold and noble causes; not around short-term financial targets,” the eleventh principle advocates: “Evaluate performance holistically and with peer feedback for learning and development; not based on measurement only and not for rewards only.” Thus, the main strategy of Beyond Budgeting is to separate (financial) bonuses from performance evaluation and to use relative and not fixed targets as a foundation for the evaluation.

    Sociocracy suggests holding 360 degree in-person meetings. The person being reviewed should request it when needed, not just on a rigid annual basis, and perhaps not just once in the year. In the 360 degree meeting, the organization itself can be critiqued in the review - “the way we organize is causing performance problems.” Similar to Beyond Budgeting there is a focus on the vision and mission of the specific department as well as the overall company as a source of inspiration and motivation. The output of the performance review meeting should be a development plan that the immediate group of supervision, peers, and subordinates consent to.

    Based on BOSSA nova, we invite participants to dive into what Beyond Budgeting and Sociocracy combined offer for performance appraisals. Participants will take away insights that they can use in their organizations.

  • Liked Jutta Eckstein
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    Jutta Eckstein - CD – Continuous Delivery and Cultural Difference

    20 Mins
    Talk
    Intermediate

    DevOps and continuous delivery is typically elaborated technically - what kind of tools, technologies, or skills are necessary for being able to deliver continuously. Often it is forgotten that continuous delivery requires also a culture change - in development, operations, marketing, sales, and not least for the customer.

    This can be recognized for example, that although it is technically possible for a team to deliver continuously, but it seems that this delivery isn't welcomed. This means the actual system will not be directly used.

    Therefore, in this session by taking into account the necessary cultural change, I want to answer the question how to implement continuous delivery successfully and what kind of pitfalls you need to be aware of when doing so.

  • Liked Alex Sloley
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    Alex Sloley - Liberating Structures... 36 tried and true facilitation techniques to amp up your org's collaboration

    45 Mins
    Workshop
    Beginner

    The communication tools of Liberating Structures will teach you how to facilitate the discussions your org needs. I am going to demonstrate how to use these techniques in the workshop. And all the attendees are going to be fully immersed and ready to wield their new knowledge the very next day at work.

    Come learn how to help your team(s), org(s), and company(ies)!!!

    For more information, watch my video at http://youtu.be/UNOjqMUv8h0

    A version of this workshop that was presented at Agile Tour Sydney 2016 is at http://bit.ly/2f4Bie8

  • Liked Diane Zajac
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    Diane Zajac - Stop Building Useless Software

    Diane Zajac
    Diane Zajac
    Co-Founder and Agile Enabler
    OnBelay
    schedule 6 months ago
    Sold Out!
    90 Mins
    Workshop
    Beginner

    Useless \ˈyüs-ləs\

    use·less: not fulfilling or not expected to achieve the intended purpose or desired outcome.

    [Synonyms: futile, to no avail, (in) vain, pointless, to no purpose, hopeless, ineffectual, ineffective, to no effect, fruitless, unprofitable, profitless, unproductive]

    If you want to stop building useless software, then you have to start understanding your customers. Unfortunately, there’s no magic trick for reading their minds. But there is a simple technique that can help you gain insights and build empathy for them.

    Empathy mapping is a simple activity for your team, stakeholders and anyone else who is responsible for delivering products and services. It allows you to collectively explore what your customers see, hear, say & do, as well as consider what they think and feel. This leads to insights about their pain and potential wants which are the keys to building more useful software.

    In this session, Diane guides you through building an empathy map, showing you how to use silent brainstorming to encourage everyone to contribute. You will see, first-hand, how easy it is to work collaboratively to create a shared understanding of the customer. And that is the first step to start building software that customers find useful.

  • Liked Shane Hastie
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    Shane Hastie / Evan Leybourn - #NoProjects - Why, What How

    90 Mins
    Workshop
    Intermediate

    Today success comes from building products people love, creating loyal customers and serving the broader stakeholder community. In this thoughtful exploration on the future of work, the authors explore the past, present and future of the “project”. And why, in today’s fast changing & hyper-competitive world, running a temporary endeavour is the wrong approach to building sustainable products and how #noprojects is fundamentally changing the way companies work.

    The metrics by which we have historically defined success are no longer applicable and we need to re-examine the way value is delivered in the new economy. This book starts from the premise that our goal is to create value, for the customer, for the organisation and for society as a whole and shows how to empower and optimise our teams to achieve this.

    The authors draw on modern management approaches to provide proven techniques and tools for producing, and sustaining, creative products that go beyond “meeting requirements”. By creating teams who are accountable for business outcomes, engineering for customer delight, and creating value for all stakeholders - profitability, customer satisfaction and employee engagement are all increased.

    This book is far more than just a catalogue of practices and tools which you can apply in your product development. It contains inspirational stories from individuals, teams and organisations who have switched to this new way of thinking and working. It exposes the risks on the pathway and how others have overcome these obstacles

  • Liked Naresh Jain
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    Naresh Jain - Organisational Resilience - Design your Organisation to Flourish NOT merely Survive

    Naresh Jain
    Naresh Jain
    Founder
    XNSIO
    schedule 6 months ago
    Sold Out!
    45 Mins
    Case Study
    Executive

    A resilient organizational can not only adapt and respond to incremental change but more importantly, can respond to sudden disruptions and also, be the source of disruption in order to prosper and flourish.

    The traditional risk management approach focuses too much on defensive (stopping bad things happen) thinking versus a more progressive (making good things happen) thinking. Being defensive requires consistency across the organization and this is where methodologies like Plan-Do-Check-Act (PDCA) come in. However, PDCA approach does not bake in the required progressive thinking and flexibility required for a fast company organization which operates in a volatile environment.

    Professor David Denyer of Cranfield University has recently published a very interesting research report on Organizational Resilience. He has identified the following four quadrants across to help us think about organizational resilience:

    • preventative control (defensive consistency)
    • mindful action (defensive flexibility)
    • performance optimization (progressive consistency)
    • adaptive innovation (progressive flexibility)

    In this talk, I'll share my personal experience of using this thinking to help an organization to scale their product to Millions of users. I've dive deep into how we structured our organization for Structural Agility and how we set-up a very lightweight governance model using OKRs to drive the necessary flexible and progressive thinking.

  • Liked Todd Little
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    Todd Little - The Foundation of Business Agility: Feedback Loops

    Todd Little
    Todd Little
    CEO
    Lean Kanban Inc
    schedule 6 months ago
    Sold Out!
    45 Mins
    Talk
    Intermediate

    At the core to any agile approach is the ability to manage for uncertainty. This is only possible through a process of continuous learning which requires active feedback loops. Linear approaches are doomed to fail in a world of uncertainty. Feedback incorporates new knowledge which enables learning. The key is maintaining healthy feedback loops which will enable success. An iterative approach with broken feedback loops is similarly doomed.

    Not only is this the foundation of business agility, empiricism is the foundation of the scientific method, Shewart-Deming process improvement cycles, and the Lean Startup model. Healthy agile approaches incorporate multivariate closed loop process control.

    In the original book on Scrum, Ken Schwaber talks about his discovery of empiricism by trying to sell waterfall solutions to Chemical Engineers at DuPont Chemical. Todd’s background is as a Chemical and Petroleum engineer, so his journey was different. Empiricism was natural for him, so when people started talking about agility it fit nicely with the model he was already using. It was even better when the conversation became about “Business Agility.”

  • Liked Fennande van der Meulen
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    Fennande van der Meulen / Maartje Wolff - Play your way to success - How to use Lego Serious Play to foster team bonding and happiness at work

    90 Mins
    Workshop
    Beginner

    As a child, we loved to play. These years of unbound creativity, fun and flow may seem lost for some of us. Playing can be a powerful tool to unleash that creative source of fun and flow. Lego Serious Play is a well-known and tested way of tapping into that source. In this introductory workshop, we show you the power of playing, Lego and how this enhances happiness at work in your team.

    About the workshop

    This highly entertaining and interactive workshop focuses on playing with Lego Serious Play as a tool for a group, to discuss values, happiness, and effectiveness. In one and a half hour, we explain about the background, but we focus on you working with the bricks.

  • Liked Maaret Pyhajarvi
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    Maaret Pyhajarvi - Working without a Product Owner

    45 Mins
    Case Study
    Intermediate

    For a decade of software product agile, we had worked in a structure where business responsibility of what to build was allocated to a product owner and the responsibility of how to build it was allocated to a development team. Product owner would maintain a backlog, act as voice of the customers. Until one day we realized that the choice of what to build or fix is hard, and critical to everyone’s success. If we wanted to do it poorly, we delegated it to a single product owner.

    We started a no product owner experiment. For three months, we experienced the development team delivering multitudes of value to what we had grown to expect, and innovate customer-oriented solutions in direct collaboration with customers. Team satisfaction and happiness bloomed. The experiment turned into a continuous way of working.

    Customer-focused team directly in touch with their customers performs better without a proxy. Join me to learn how the decision power shared for everyone in the team transformed the ability to deliver, and how collaboration is organized with product experts and business representatives.



  • Liked Doc Norton
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    Doc Norton / Diane Zajac - Escape Velocity - Better Metrics for Agile Teams

    Doc Norton
    Doc Norton
    Co-Founder and Change Catalyst
    OnBelay
    Diane Zajac
    Diane Zajac
    Co-Founder and Agile Enabler
    OnBelay
    schedule 6 months ago
    Sold Out!
    480 Mins
    Workshop
    Intermediate

    If your team uses velocity for planning but you don't find it very useful, this workshop is for you.

    If your manager or scrum master or other pseudo-authority figure keeps obsessing over your velocity, this workshop is for you.

    If you want to know about better ways to forecast when a piece of work will be done or how to gather data that actually helps your team, this workshop is for you.

    In this interactive workshop, Doc and Diane share insights into metrics and how they can be used to improve your team's performance. From cumulative flow diagrams to lead time distribution charts to forecasting using Monte Carlo simulation and more, you'll come away with the ability to better forecast when work will be done and better diagnose issues with your process.

  • Liked Jez Humble
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    Jez Humble - Accelerate: Implementing DevOps and Continuous Delivery

    Jez Humble
    Jez Humble
    Owner
    Jez Humble and Associates LLC
    schedule 6 months ago
    Sold Out!
    480 Mins
    Workshop
    Beginner

    Getting software released to users is often a painful, risky, and time-consuming process. The practice of continuous delivery sets out the principles and technical practices that enable rapid, low-risk delivery of high quality, valuable new functionality to users. Through automation of the build, deployment, and testing process, and improved collaboration between developers, testers and IT operations, teams can get changes released in a matter of hours—sometimes even minutes—no matter what the size of the product or the complexity of the enterprise environment. This full-day workshop spends the morning providing an overview of the principles and practices behind devops and continuous delivery, and discusses how to implement these paradigms. In the afternoon we take a deep-dive into implementation specifics such as continuous integration, continuous testing, infrastructure management, architecture, and low-risk deployments (including database changes).

  • Liked Suzanne Nottage
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    Suzanne Nottage - GO WITH THE FLOW: Your Scrum team is interrupted 2,000 times per Sprint. Let's get our teams' 'flow' back.

    45 Mins
    Talk
    Intermediate

    This talk is for people who care about their Scrum teams, and how to tackle one of the most insidious threats to our team's productivity: the tyranny of interruptions.

    In 45 minutes you'll learn why interruptions are endemic in some organisations (but not others), how disruptive they are to teams (it can take 15 minutes to re-focus after each interruption), how the impact productivity and team happiness, and several secrets from mature Scrum teams for reducing interruptions for individuals and teams.

    My talks are always interactive and this talk includes a short, fun game to demonstrate how destructive the context switching from handling frequent interruptions is to our productivity. It's simple enough you can play it back in your company after the conference.

    The context for this talk is described below.

    The average IT worker is interrupted every 15 minutes, which equates to 2000+ interruptions for a Scrum team every sprint. This is "death by 1000 paper cuts for your teams' productivity." Unthinkable on a production line, yet too often the norm in offices.

    Ask the Scrum teams around you whether they regularly deliver their committed work per Sprint and you'll find that most teams (very) seldom complete their planned work in a sprint, let alone two consecutive Sprints.

    The material for the talk is distilled from original research I conducted with Scrum teams in Australia last year as part of my Master of Management thesis (and achieved an A), to understand the causes, patterns and impacts of these interruptions on the team's effectiveness and their happiness. And, how mature teams control interruptions rather than let themselves be controlled by interruptions.

    I selected teams in Australia because the culture is relatively open to discussing challenges and is willing to experiment with new ways of working: hierarchy and tradition are arguably less influential than in some other cultures. (For the record, I'm not Australian...I'm a New Zealander and British, with experience working in the US and Australia as well.)

    I delivered this talk the LAST Conference (July 2018, Melbourne, Australia) to a full room and it received one of the highest feedback scores from attendees at the Conference because the topic is so relevant to contemporary teams.

    My talks are always highly practical and I provide 3 takeaway actions for people and teams to improve their 'flow' and reduce interruptions.

    Please vote for my topic if you would like to help your teams optimise their performance and increase their happiness by reducing interruptions. Thank you.

    ~ Suzanne Nottage

  • Liked Shane Hastie
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    Shane Hastie - Deliberately Designing Culture for Collaboration

    90 Mins
    Workshop
    Advanced

    Collaborative organisational culture doesn't just happen, it needs conscious and deliberate design and careful nurturing. In this workshop participants will explore what a collaborative organisation culture is, why it matters and how to deliberately design culture.

    Culture is "the way we do things here" rather than anything written or prescribed, so understanding how leadership attitudes and behaviors influence and create organisation culture is vitally important to successfully establishing an environment where people are able to bring their whole selves to work, are engaged and positively contribute to the organisation's success.

    This session is presented as series of facilitated conversations drawing out the key aspects of organisation culture and showing how it is influenced by a wide variety of factors including structure, geography, promotion policies and practices, the conversations leaders have, what gets rewarded, ignored or punished, relationships and friendships and a wide variety of other factors.

  • Liked Avishkar Nikale
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    Avishkar Nikale - Bulb Jalega B0$$ a.k.a Igniting Ideas

    Avishkar Nikale
    Avishkar Nikale
    Sr. Technical Architect
    LTI
    schedule 6 months ago
    Sold Out!
    90 Mins
    Workshop
    Beginner

    Would you like to know what is common between Agatha Christie, John Lennon & Thomas Edison ?
    Would you like to know how to feed your idea funnel systematically?

    We know that everyone is in search of a "Disruptive Innovation".
    It has definitely captured our imagination.

    But there is still so much left to do in the world & so much can be done on existing products & services.
    We believe that a balanced approach towards innovation will help us make this world a better place.

    For thousands of years, innovators & creative geniuses have used patterns in their inventions, usually without realising the same.
    In the search of a serendipitous idea or innovation we often tend to ignore innovation which can be done methodically or incrementally.


    Systematic Inventive Thinking (SIT) is one such set of techniques which can be applied to any product or process. These techniques help us in breaking our biases towards how things are and how they work , namely functional fixedness and structural fixedness.


    Subsequently we can enhance or create an alternative to our product or service
    which might look weird initially, but given time & refinement, would be surprisingly useful.

    The 5 Tools of Systematic Inventive Thinking along with it’s “Closed World Principle” can help you kick-start or supplement your innovation journey in a well defined manner.