All track development - (or how we dropped the collective ego and created a product playbook!)

schedule Mar 21st 11:30 AM - 12:15 PM place Grand Ball Room 2

When we moved to a dual-track delivery approach for our Bank of New Zealand Digital product teams, it felt more like Dueling tracks. People knew why we were doing it but were confused about how to link discovery and delivery. Who should do what, when and how? It became a clash of collective egos, stepping on each other’s areas of expertise. This is about how we brought clarity, alignment and direction to those teams by creating a Product Management playbook and how it had a profound effect on how we work and communicate with one other.

 
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Outline/structure of the Session

  1. Intro - who am I, who is BNZ Digital
  2. What is dual track delivery?
  3. How dual track became duelling tracks
  4. Agile, Lean, design Thinking... it's all looking to achieve the same thing
  5. How we worked together and created alignment through a Product Playbook
  6. Lessons we learned from creating that Product Playbook
  7. How to create your own Product Playbook
  8. Questions

Learning Outcome

What does dual track development to agile mean?

How to mash together agile, lean and design thinking into a single high-level framework

How to align development, UX and Product Managers by using a product playbook

How to create your own product playbook!

Target Audience

Product Owners, Product Managers, Agile Coaches, Agile delivery team members, UX Researchers and Designers

Prerequisite

Understanding of agile and how delivery teams and UX (design and researchers) operate

schedule Submitted 1 month ago

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  • Tathagat Varma
    By Tathagat Varma  ~  1 month ago
    reply Reply

    Ant, thanks for your proposal. It looks very interesting, and very relevant.


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