What does agile have to do with psychotherapy? It turns out quite a lot. If you think about it, ultimately agile is about working closely with people and working closely with people requires our understanding of each other. That's where psychotherapy comes in. Psychotherapy is the science and art of working well with each other, of understanding ourselves and the other person at a deeper level. I hold a masters in clinical psychotherapy (MSW) from New York University and have worked with 5000+ clients to provide coaching/advisory. As a startup founder, I also have hands on experience of applying agile methodologies at my startup. I combine all of that knowledge and experience in this interactive session to cover concepts such as empathy, self limiting beliefs and cognitive biases and how it impacts us and our teams.

Join me for a fun session that is designed by drawing from the latest brain science research to help you learn effectively through interactivity and activities.

By the end of the session, you'll have a clear picture of the importance of concepts like empathy, self-limiting beliefs, systems thinking and cognitive biases and their significance in individual and team performance.

And you won't just learn concepts, you'll take back concrete ideas to implement in your teams starting the next day!

 
 

Outline/Structure of the Workshop

  1. Welcome and introduction to the workshop – 2 minutes
  2. Impromtu Networking - we discuss in pairs/table groups - what we already know about empathy, psychological safety and cognitive biases – 2 minutes
  3. Presenter writes down some key/salient thoughts that participants share – 2 minutes
  4. Presenter discusses the concept of empathy - 5 minutes
  5. Presenter invites participants to engage in an activity to experience empathy. In this activity one person shares a feeling they are experiencing right now for example they may say "right now I feel tired" and the listener simply says "I acknowledge what you're saying, thank you for sharing." -or other comparable activity - 2 minutes
  6. We think of ways we can increase empathy and write our ideas on post-its – 2 minutes
  7. Debrief: each table group shares a summary or key thought for the entire room to hear – 3 minutes
  8. Next presenter shares 4 cognitive biases in a handout form with participants. Participants review it in their teams. These are drawn from cognitive behavioral theories. 2-4 minutes
  9. Debrief - participants share their personal or team experiences with these cognitive biases and now that they are aware of this bias, how they can address these going forward – 2-4 minutes
  10. Next we discuss psychological safety – what it is and how incorporating it into our teams can increase team performance - 5 minutes
  11. We engage in an activity to see how we can make our teams a psychologically safer place – 2 minutes
  12. Debrief overall session learnings using Pop Up, Ball Toss or any one of Thiagi’s debriefing approaches – 5 minutes
  13. Q&A – 5 minutes
  14. Conclusion – 1 minute

Total Session Time: 45 minutes

References:

1) The 7 Keys of Empathy by Dr. Helen Reiss, Professor at MIT

2) The Psychology of Mindset by Dr. Carol Dweck

3) Cognitive Behavioral Therapy (CBT) by Aaron Beck

And other books by Irvin Yalom, Albert Bandura and others.

A full references/resources handout will be shared with participants for their further reading.

Learning Outcome

At the end of this workshop as a participant you will be able to:

1) Explain concepts of empathy, systems thinking, self-limiting beliefs and cognitive biases and how it affects us and our teams

2) Understand the tremendous impact these concepts have on team performance

3) Experience various facilitation and debrief approaches drawn from Sharon Bowman, Thiagi, Emelia Breton and other people's works.

4) Take back solid ideas to improve upon each of these within your teams/organization

5) Engage in experiential learning through hands on activities that cement the concepts learned

Target Audience

Executives, Agile Coaches, Scrum Masters, Team Leads, PMO, Team Members

Prerequisites for Attendees

None! Bring an open mind and we'll go on a fun learning adventure together! Everything you need will be provided in the workshop.

schedule Submitted 4 months ago

Public Feedback

comment Suggest improvements to the Speaker
  • Balaji.M
    By Balaji.M  ~  2 months ago
    reply Reply

    Hi Arundhathi,

    Thanks for submitting the proposal, i have gone through the slides mentioned in the link http://bit.ly/TAFAC2019 and hope you will be updating the slides for Agile India 2020 and also would be uploading the same again to the proposal.

    I like these aspects of the submission, and they should be retained:

    • empathy, ei and self-limiting beliefs which are very important for agile mindset

    I think the submission could be improved by:

    • refining your slides and provide more details of how you will be facilitating the creation of concept centres to cover below points.

    We cover the concepts of empathy, EI and self-limiting beliefs through short activities like concept centers, myth or fact, gallery walk etc. (20-30 minutes)

    Activity/Experiential Learning: Engage in activities to really experience these concepts first hand. This is where the real learning happens and it's fun too! (20-30 minutes)

    • also can you map the slide no's with the focus areas for e.g. slide 6 - empathy, slide 7, 8, 9 - EI. This would help us to understand how the flow of the session would be.

    Thanks and Regards

    Balaji.M

    • Arundhati Dutta
      By Arundhati Dutta  ~  2 months ago
      reply Reply

      Hi Balaji,

      Thank you so much for the detailed review and for your thoughtful review. 

      Greatly appreciate the feedback and glad that you liked the empathy, EI and self-limiting beliefs part. I will definitely update my slides. I didn't realize that slides can be updated even after proposal submission. Give me about 48 hours please as I'm attending an Agile Games conference here in San Francisco today.

      Thank you very much again for the message. And I look forward to updating my slides shortly.

      Warm Regards,

      Arundhati

      • Arundhati Dutta
        By Arundhati Dutta  ~  2 months ago
        reply Reply

        Hi Balaji,

        Thank you again for taking the time to read my submission. 

        I have thought through the entire presentation again and laid it out in more detail in the Outline/Structure section. Please take a look. I have marked the minutes that each activity or piece will take to give a better sense of the workshop flow.

        I have included other concepts from Psychotherapy such as systems thinking and cognitive biases and how they impact us and our teams. 

        I envision this workshop to be an experiential one with no slides. I will be using graphic facilitation techniques (Dan Roam, David Sibbet et all) to explain some of the key concepts like Empathy and Self-Limiting Beliefs. But the focus of the workshop will be experiential and interactive learning. 

        Hope this helps. 

        Please let me know if you have any other clarifying questions. And thank you very much again for your time in reviewing this.

        Warm regards,

        Arundhati

        • Oana Juncu
          By Oana Juncu  ~  1 month ago
          reply Reply

          Hi Arundhati,

          Thank you for your submissions.

          Would it be possible for you to build a 45 min version of your workshop?

          Many thanks,

          Oana

          • Arundhati Dutta
            By Arundhati Dutta  ~  1 month ago
            reply Reply

            Hi Oana,

            Thank you so much for taking the time to review my submission.

            Absolutely! I'd be most happy to build a 45 minute version of the workshop.

            Would you like me to post the updated 45 minute workshop here?

            Warm regards,

            Arundhati

            • Oana Juncu
              By Oana Juncu  ~  1 month ago
              reply Reply

              Hi Aru d’Haïti,

              yes please, that will be fo great help.

              oana 

              • Arundhati Dutta
                By Arundhati Dutta  ~  1 month ago
                reply Reply

                Dear Oana,

                Thank you so much again for taking the time to review my submission.

                Here is the updated 45 minute workshop. Also attached is a draft deck that would accompany the workshop. I've cut scope and covered empathy, psychological safety and cognitive biases. I'd be happy to include systems thinking and exclude any one of the above if you think it would be more valuable to participants. 

                 Companion Deck

                Happy to receive your feedback and make changes.

                Outline/Structure of the Workshop

                1. Welcome and introduction to the workshop – 2 minutes
                2. Impromtu Networking - we discuss in pairs/table groups - what we already know about empathy, psychological safety and cognitive biases – 2 minutes
                3. Presenter writes down some key/salient thoughts that participants share – 2 minutes
                4. Presenter discusses the concept of empathy - 5 minutes
                5. Presenter invites participants to engage in an activity to experience empathy. In this activity one person shares a feeling they are experiencing right now for example they may say "right now I feel tired" and the listener simply says "I acknowledge what you're saying, thank you for sharing." -or other comparable activity - 2 minutes
                6. We think of ways we can increase empathy and write our ideas on post-its – 2 minutes
                7. Debrief: each table group shares a summary or key thought for the entire room to hear – 3 minutes
                8. Next presenter shares 4 cognitive biases in a handout form with participants. Participants review it in their teams. These are drawn from cognitive behavioral theories. 2-4 minutes
                9. Debrief - participants share their personal or team experiences with these cognitive biases and now that they are aware of this bias, how they can address these going forward – 2-4 minutes
                10. Next we discuss psychological safety – what it is and how incorporating it into our teams can increase team performance - 5 minutes
                11. We engage in an activity to see how we can make our teams a psychologically safer place – 2 minutes
                12. Debrief overall session learnings using Pop Up, Ball Toss or any one of Thiagi’s debriefing approaches – 5 minutes
                13. Q&A – 5 minutes
                14. Conclusion – 1 minute

                Total Session Time: 45 minutes

                References:

                1) The 7 Keys of Empathy by Dr. Helen Reiss, Professor at MIT

                2) Fearless Organization by Amy Edmondson

                3) Cognitive Behavioral Therapy (CBT) by Aaron Beck

                And other books by Irvin Yalom, Albert Bandura and others.

                A full references/resources handout will be shared with participants for their further reading.

                 

                Learning Outcome

                At the end of this workshop as a participant you will be able to:

                1) Explain concepts of empathy, psychological safety and cognitive biases and how it affects us and our teams

                2) Understand the tremendous impact these concepts have on team performance

                3) Experience various facilitation and debrief approaches drawn from Sharon Bowman, Thiagi, Emelia Breton and other people's works.

                4) Take back solid ideas to improve upon each of these areas within their teams/organization

                5) Engage in experiential learning through hands on activities that cement the concepts learned

                 

                • Oana Juncu
                  By Oana Juncu  ~  1 month ago
                  reply Reply

                  Hi Arundhati,

                  First apologies my iPhone and myself for misspelling your name. it has a fancy way to auto-correct anything.

                  Your update is great, and I won't introduce system thinking, I believe it is to wide for participants to have a good experience .

                  Also I would allocate a little more to psychological safety, and reduce Q&A to a couple of min. You can talk to people who are interested after.

                  Does that make sense yo you?

                  Kind regards,

                  Oana

                  • Arundhati Dutta
                    By Arundhati Dutta  ~  1 month ago
                    reply Reply

                    Hi Oana,

                    Thank you so much for the thoughtful feedback and no worries at all about the misspelling of my name! 

                    That's a great idea to reduce time for the Q&A and use that to explore psychological safety in a little more depth. I can certainly invite participants to find me after the workshop to talk in more detail.

                    I have updated the outline to reflect this change:

                    Outline/Structure of the Workshop

                    1. Welcome and introduction to the workshop – 2 minutes
                    2. Impromtu Networking - we discuss in pairs/table groups - what we already know about empathy, psychological safety and cognitive biases – 2 minutes
                    3. Presenter writes down some key/salient thoughts that participants share – 2 minutes
                    4. Presenter discusses the concept of empathy - 5 minutes
                    5. Presenter invites participants to engage in an activity to experience empathy. In this activity one person shares a feeling they are experiencing right now for example they may say "right now I feel tired" and the listener simply says "I acknowledge what you're saying, thank you for sharing." -or other comparable activity - 2 minutes
                    6. We think of ways we can increase empathy and write our ideas on post-its – 2 minutes
                    7. Debrief: each table group shares a summary or key thought for the entire room to hear – 3 minutes
                    8. Next presenter shares 4 cognitive biases in a handout form with participants. Participants review it in their teams. These are drawn from cognitive behavioral theories. 2-4 minutes
                    9. Debrief - participants share their personal or team experiences with these cognitive biases and now that they are aware of this bias, how they can address these going forward – 2-4 minutes
                    10. Next we discuss psychological safety – what it is and how incorporating it into our teams can increase team performance - 8 minutes
                    11. We engage in an activity to see how we can make our teams a psychologically safer place – 2 minutes
                    12. Debrief overall session learnings using Pop Up, Ball Toss or any one of Thiagi’s debriefing approaches – 5 minutes
                    13. Q&A – 2 minutes (participants can ask questions after the session as well)
                    14. Conclusion – 1 minute

                    Total Session Time: 45 minutes