The Art of Agile Conflict

Being agile means valuing individuals over process via fluid, spontaneous, and fierce conversations. This high collaboration naturally comes with conflict. We must learn to accept, manage, and welcome this conflict. Mastering the art of Agile Conflict elevates our team’s innovation, delivery, satisfaction, and ultimately results.

In this interactive workshop, you’ll learn to:

  • Identify your personal conflict style
  • Understand the styles of others
  • Assess the root causes of conflict
  • Determine why persistent conflict reemerges
  • Be courageous and welcome the conflict that will strengthen you and your Agile teams
 
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Outline/Structure of the Workshop

Our goal for the workshop is to give participants an overview of conflict styles, how to identify them, and how it translates into identifying the root causes of conflict. Participants actively engage with us and each other to form connections and build a healthy stance towards conflict. The agenda is:

  • 5 minute intro & why conflict should be welcomed, not feared
  • 10 minute activity where participants select how they react to certain conflict situations, leading to self-identification of their conflict style. Styles are:
    • Competing
    • Collaborating
    • Compromising
    • Accommodating
    • Avoiding
  • 15 minute explanation of the conflict styles and how they relate to each other, and how our styles adapt to situations
  • 20 minute explanation and discussion on the root causes of conflict using Moore's Circle of Conflict, which includes:
    • Structural
    • Values
    • Data
    • Relationship
    • Interest
  • 20 minute call to action to assess a key conflict in participants' work/lives and how they will move forward
  • 20 minute Q&A

We've attached the slide deck, which is lightweight, as we focus more on conversation in the workshop. Also, if you feel this submission would be better for a different Audience Level, we're happy to change it as it's very valuable for all audience levels. The workshop is very scalable and we can have any size audience. Round tables will greatly help with the break-out discussions and collaboration.

Learning Outcome

  • Identifying your personal conflict style as one of the following:
    • Competing
    • Collaborating
    • Compromising
    • Accommodating
    • Avoiding
  • Understanding the styles of others
  • Assessing the root causes of conflict as one or more of the following:
    • Structural
    • Values
    • Data
    • Relationship
    • Interest
  • Determining why persistent conflict reemerges
  • Being courageous and welcoming the conflict that will strengthen your Agile teams

Target Audience

Everyone

Prerequisites for Attendees

None

schedule Submitted 6 days ago

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