Insight Coaching – Nonverbal Communication in Coaching

The craft of Agile Coaching fundamentally requires deep, insightful, meaningful communication. In everyday execution, this typically involves a coach and the coachees having a conversation, or dialog. However, there are other ways that an Agile Coach and their coachees can connect – nonverbal communication.

Explore the different aspects of nonverbal communication in the domain of the Agile Coach! This workshop overviews nonverbal communication in Agile Coaching and provides a starting point for developing this critical skill.

 
 

Outline/Structure of the Workshop

Relevance to Track:

Agile Coaches naturally rely on verbal communication to coach people, teams, and orgs. Nonverbal communication is an often-overlooked aspect of coaching that helps build deep connections that make coaching more effective.

Preferred Room Setup: Rounds

Information for Program Team:

5' - Introduction

70’

Activity – energy shake

Communication pyramid

Dunbar’s number and speech

Language agnostic

Language accuracy versus precision

Eye contact

Activity – eye contact

Improv

Activity – the human machine

Nonverbal cues

Active listening

Neutral stance

Mirroring

Large gestures

Vertical position for authority

Challenging participant handling

Physical grooming

Expressive facial features, e.g. eyebrows, mouth

Attire

Culture-specific examples, e.g. handshake, bow

Human emojis

Room anchoring

Physical location in room

Jukebox

Auditory tools

What you heard in silence is your truth

Activity – silent salmon

5' - Conclusion

Remainder of total timebox - Q&A, approx 10'

Presentation History:

Presentation history of this session:

World premier

Alex's conference and presentation history:

Agile Open Northwest 2012 - Session Leader
Übermind ÜnConference 2012 - Session Leader
MobileUXCamp Seattle 2012 - Session Leader
Seattle Kaizen Camp 2012 - Session Leader
MAQCon 2012 - Cofounder
MobileUXCamp Seattle 2013 - Session Leader
Seattle Kaizen Camp 2013 - Session Leader
MobileUXCamp Seattle 2014 - Session Leader
Seattle Kaizen Camp 2014 - Session Leader
Construx Software Executive Summit 2014 - Facilitator
Shell Developers Summit 2015 - Keynote Speaker
Scrum Coaching Retreat Seattle 2015 - Volunteer Team
Un:Conference Canberra 2016 - Session Leader
Agile2016 - Volunteer Team
UX Australia 2016 - Speaker, Reviewer
Agile Coach Camp Sydney 2016 - Session Leader
Agile Tour Sydney 2016 - Facilitator
StartCon 2016 - Pitch Competitor
Global Scrum Gathering San Diego 2017 - Reviewer
Global Scrum Gathering Singapore 2017 - Speaker (Rating = 4.5/5)
Agile Coach Camp Sydney 2017 - Session Leader
Scrum Gathering India 2017 - Speaker, Facilitator, Coaches' Clinic
Lean Agile Systems Thinking Canberra 2017 - Organizer, Speaker (Rating = 5/5)
Lean Agile Systems Thinking Melbourne 2017 - Speaker (Rating = 5/5), Facilitator (Rating = 4.4/5)
Lean Agile Systems Thinking Sydney 2017 - Speaker
Scrum Gathering Melbourne 2017 - Speaker (Rating = 2nd highest session at conference), Coaches' Clinic
AgileNZ 2017 - Speaker
Scrum Gathering South Africa 2017 - Speaker
Business and Enterprise Agility Conference India 2017 - Speaker
Business Agility Conference NYC 2018 - Facilitator
1st Conference Melbourne 2018 - Facilitator
Lean Agile Systems Thinking Sydney 2018 - Speaker
Agile Impact Jakarta 2018 - Speaker, Workshop Facilitator
Business Agility Conference Sydney 2018 - Reviewer, Chief Facilitator, Organizer
Global Scrum Gathering Austin 2019 - Reviewer
XP 2019 Montreal - Industry and Practice Co-Chair
XP 2018 Porto
Lean Agile Systems Thinking Melbourne 2018
Agile2018 San Diego - Speaker
Regional Scrum Gathering Sydney 2018 - Speaker, Coaches' Clinic
Agile Tauranga 2018 - Speaker, Workshop Facilitator
Regional Scrum Gathering South Africa 2018 - Speaker
Agile Impact Jakarta 2018 - Speaker, Workshop Facilitator
Business Agility Conference Sydney 2018 - Reviewer, Chief Facilitator, Organizer
Global Scrum Gathering Austin 2019 - Reviewer
Business Agility Conference Sydney 2019 - Reviewer, Chief Facilitator, Organizer
Agile Australia 2019 - Reviewer
Mile High Denver 2019 - Speaker
Scrum Coaching Retreat Kuala Lumpur 2019 - Organizer, Advisor
Scrum Coaching Retreat Sydney 2019 - Organizer, Advisor
XP 2019 Montreal - Industry and Practice Co-Chair
Agile2019 - Workshop Facilitator
Agile India 2019 - Workshop Facilitator, Speaker
LAST Melbourne 2019 - Speaker
LAST Sydney - Upcoming Workshop Facilitator
Scrum South Africa 2019 - Upcoming Speaker

Speaking References:

Jeremie Benazra - jeremie.benazra@gmail.com
Simon Bennett - simon@lasting-benefits.com
Steve McConnell - steve.mcconnell@construx.com
Damian Troselj - damian.troselj@gmail.com
Ed Wong - ed.wong@tabar.com.au

Learning Outcome

  • Attendees will learn about nonverbal communication.
  • Attendees will overview a variety of nonverbal coaching techniques.
  • Attendees will practice several practical techniques that can immediately applied in their workplace.

Target Audience

Scrum Masters, Agile Coaches, Transformation Agents

Prerequisites for Attendees

None

schedule Submitted 2 months ago

Public Feedback

comment Suggest improvements to the Speaker
  • Fincy Yousuff
    By Fincy Yousuff  ~  1 month ago
    reply Reply

    Hello Alex,

    Sounds like an interesting workshop. Would it be possible to shorten the workshop to 60 mins and still cover all the topics mentioned in your proposal?

    Thanks and Regards,

    Fincy Y

    • Alex Sloley
      By Alex Sloley  ~  3 weeks ago
      reply Reply

      Whoops! Just saw this comment. All my conference sessions, from presentations to workshops can slide scope to fit whatever timebox. But of course scope slides :-) So no, I can't cover all the topics.


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