Cloud will not fix your broken cultureSergiu Bodiu
schedule 1 year agoSold Out!
Cloud will not fix your broken culture. Microservices won’t prevent your two-pizza teams from needing to have conversations with one another over that pizza. As Conway’s Law suggests, though, the quality of your software is a direct reflection on the quality of the culture creating it (just as the structure of your software reflects your organizational structure), making thoughtful decisions about tools and architecture can help. We succeed when we share responsibility and have agency, when we move past learned helplessness to active listening. "Anyone who says differently is selling something”.
Incremental improvement is better than sequential waterfall delivery. Cloud is not a “silver bullet”, there is no flowchart, no checklist, no shopping list of ticky boxes that will make everything better. Tools are essential, but how we implement the tools and grow the culture and practices in our organizations needs even more attention. Whether you’re just starting to implement technical and organizational change, or facing the prospect that you already have legacy microservices, it’s worth considering the why and the how of our behaviors, not just the what.
Turkcell Agile Transformation Story
Turkcell (http://www.turkcell.com.tr) is an integrated communication and technology services player in Turkey. Turkcell Group has approximately 68.1 million mobile subscribers in nine countries and over 1.4 million fixed subscribers in Turkey as of September 30, 2015.
It is necessary to be able to respond dynamic markets, technical changes and customer demands. Associated with the market necessity in Turkcell Turkey, the needs related with the productivitiy and faster time to market were increased. Before 2015, the Waterfall Model was performed in Turkcell ICT (Information and Communication Technologies) department.
It became necessary to change this model into more effective one. It was seemed that, agile is appropriate with the ICT business structure. Then, Lean Kanban transformation started and agile teams that were educated by an agile coach were gathered together. Agile transformation takes productivity, efficiency, customer satisfaction and T2M more further. This talk is about the adventure of Agile transformation in Turkcell and improvement of Service,Tariff and Campaigns productivity, T2M and customer satisfaction in return.