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    Creating Compelling Agile Training: Not Just Butts in Seats

    Melinda Solomon
    Melinda Solomon
    schedule 9 months ago
    Sold Out!
    45 mins
    Experience Report

     Training is often the first step in implementing an Agile transformation within an organization.  Often an agile coach will corral resistant staff members in a room and sell the virtues of Agile with disappointing results.  But at the United States Citizenship and Immigration Services, students are clamoring to voluntarily attend full day sessions and recommending classes to their colleagues.  The organization has successfully grown the Agile Training Program to include 10 courses taken by 2200+ attendees from 25+ federal agencies.  The training is not required on anyone’s mandatory curriculum, but instead is taken because students feel it provides real value enhancing their ability to work well in the organization.  Effective training doesn’t just educate, but instead changes behavior.  


    The masterminds behind the USCIS Agile Training Program will unpack the secrets to their success.  Mash Eslami, USCIS Section Chief of Agile Training, and Melinda Solomon, USCIS Agile Training Lead explore 10 factors that make students receptive to learn.  Part Experience Report, part Case-Study, this session will explore:

    • How to choose your initial audience
    • What to do with resistant students
    • How to structure a course that changes behavior
    • Ways to grow the program
    • And much more…
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