Accelerating Business Side Agility - An Enterprise Experience Report from Nationwide Insurance

While the IT side of this F500 financial services client has been practicing agile development for years, the business side is still, in some cases, more waterfall and traditional in its approach to requirements and releases.  In this experience report, we will hear from Associate Vice President Charlie Kennedy of Nationwide Insurance on how we have accelerated business-side agility by:

  • Re-organizing from functional silos to Product-Based Value-Stream Teams
  • Redesigning the business requirements process to achieve a continuous flow of MMPs into the teams
  • Utilization of Big-Room-Planning techniques to create alignment across a wide set of stakeholders and dependencies
  • Design of a Product-Manager-to-Product-Owner fan-out concept to achieve omni-channel digital delivery
  • Design of a portfolio-level visitation system to track the flow of MMPs across multiple investments simultaneously


1 favorite thumb_down thumb_up 0 comments visibility_off  Remove from Watchlist visibility  Add to Watchlist

Outline/structure of the Session

  • About Nationwide
  • The Business Side Situation
  • Business Agility Solutions
  • Outcomes to Date
  • Lessons Learned
  • Next Steps

Learning Outcome

  • How to structure teams for accelerated delivery
  • How to partition business requirements for continuous flow
  • How to plan for continuous delivery
  • How to better integrate IT and business
  • Portfolio Visualization
  • Large scale organizational change management


Target Audience

Business Executives, IT Executives, Product Managers, Product Owners,


  • Lean concepts such as value streams and continuous flow
  • Product design concepts such as MVP and MMP


schedule Submitted 1 week ago

Comments Subscribe to Comments

comment Comment on this Proposal