Leveraging the ADKAR Change Management Model to Strengthen Scrum

ADKAR is a recognized and proven change management model that allows leaders and change management teams to focus their activities on what will drive individual change and therefore achieve organizational results.  This model has been adopted by some of the largest, most complex organizations to help their teams manage change.  More and more senior business leaders are starting to acknowledge the importance of agility to their continued success in the marketplace.  In a recent survey, PricewaterhouseCoopers found that 76% of the respondents said that their ability to adapt to change will be a key source of competitive advantage in the future.

Scrum is an Agile framework that started out as a way of allowing teams to rapidly develop complex software, but has gained popularity across industries for its simplicity in quickly delivering any complex scope of work into the hands of customers.  Scrum teams recognize that success will come when functionality is delivered incrementally to customers and feedback is incorporated into the product often.  

But how can teams focus on incremental delivery that happens fast while dynamically managing change in a rapidly moving and demanding environment?  Teams can leverage ADKAR to meet the change management demands of clients on Scrum implementations regardless of size.  

This case study will describe how the ADKAR change management framework was leveraged by a Scrum development and implementation team to meet the needs of a large government agency integrating, customizing, and deploying a complex system across the enterprise.

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Outline/structure of the Session

  1. Introduction
    • Prosci's ADKAR Change Management Framework
  2. Description of the Problem
    • Change management is often an after-thought
  3. Issues discovered
  4. Method for resolution of issues
    • Choosing ADKAR
    • Integrating ADKAR into Scrum
  5. Results
  6. Discussion and Q&A

Learning Outcome

Following this case study, session attendees will have a solid understanding of the pitfalls of ignoring the change management needs of teams and organizations and the benefits of incorporating a strong change management framework into their Agile/Scrum implementations. Additionally, session attendees will understand how ADKAR, a recognized change management framework, can be easily integrated with Scrum to deliver a better product to stakeholders and clients.

Target Audience

Anyone interested in how to better leverage change management concepts in an Agile environment.

schedule Submitted 1 week ago

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