TAS'mania! Successes (and failures) at TSA Agile Services

TSA Agile Services (TAS) began on January 4th, 2017 after extensive collaboration with contracting officials, various bids, and the Agile community. Come hear the aspects that have enabled successful delivery within a government agency. TAS encompasses over 65 applications supported by a team of 80+ people. Also - because transparency is a large key to our success - we will cover the failures we have experienced and the struggles we are still working on. Lastly - it is important for contractors and government to work closely together - this presentation will be co-presented by two Agile Coaches: one is a federal employee and the other a contractor.

 
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Outline/structure of the Session

  1. Intro
    1. this outline!
    2. the 2 foot rule
  2. PLAYERS
    1. I'm a mac, I'm a PC - what we do at work
    2. GPM role on TAS
    3. PO role on TAS
  3. MANAGEMENT
    1. Typical Agile vs TAS Projects
    2. types of teams on TAS
    3. types of teams supporting TAS
    4. Sprint Reviews
  4. CUSTOMER SATISFACTION
    1. On time delivery
    2. (what to evaluate on)
    3. Increasing CRM support to TAS
  5. TEAM SATISFACTION
    1. Tribes and Guilds
    2. Retrospectives and SoS... wasn't always with 'chickens'
  6. DEPLOYMENT
    1. Government Prioritization
    2. Too far and few
    3. Long term objectives
  7. CULTURAL MINDSHIFT/TRANSFORMATION
    1. classroom training
    2. in a meeting training
  8. QUESTIONS?

Learning Outcome

  • appreciation of what worked at TAS
  • understanding of why TAS is successful
  • understanding of how to repeat TAS success
  • what did not work and how we are dealing with it

Target Audience

Agile enthusiasts with experience and interest in Agile in Government - especially Government Product Owners and Managers;

Prerequisite

Appreciation for dealing with Agile on an enterprise level.

schedule Submitted 4 months ago

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  • David Fogel
    By David Fogel  ~  1 month ago
    reply Reply

    FIRST - I'm really excited by the speakers who made the cut!  Every year AgileDC is amazing.

    SECOND - I'm hoping to get some feedback on what we could have done differently?  I'd really like to help others repeat our successes and avoid our failures.

  • David Bujard
    By David Bujard  ~  1 month ago
    reply Reply

    I'm intrigued by the "I'm a mac"/"I'm a PC" idea. The fed/contractor divide touches everything we do as coaches in the government space. I'd love to hear how TSA is navigating that challenge in their Agile journey.

  • George Dinwiddie
    By George Dinwiddie  ~  3 months ago
    reply Reply

    David, Yogita,

    This is intriguing, but I'm left wondering what sort of successes? And more importantly, what sort of failures? When I read the outline, I don't get a sense of anything that will fulfill the promise of the title.

     - George

    • David Fogel
      By David Fogel  ~  1 month ago
      reply Reply

      George (et al),

      We have reorganized the slides a bit - and plan to do some more, but these buckets seem to make more sense.

    • David Fogel
      By David Fogel  ~  2 months ago
      reply Reply

      GOOD NEWS!  the topics covered have been approved by TSA.  I've attached our first draft of a slide deck - which lists some of the failures and successes we are prepared to share.  

      Yogita and I plan to reorganize the slides (and the outline) into somewhat different buckets.  Also, we will be adding some quotes and images to illustrate how TAS tries to be Agile and Lean.

    • David Fogel
      By David Fogel  ~  3 months ago
      reply Reply

      George,

      I hear you and appreciate the feedback.  Since we are representing the TSA, there are tiers of approval we are working on.  We plan to update the outline - and add slides in the next couple weeks.

      -Dave


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