schedule Oct 15th 02:00 PM - 02:45 PM place Room 6 people 9 Interested

The Triple Track Method

This talk is for Agile teams delivering using the Scrum framework

Who desire to put the customer as the central force in maximizing product value but struggle to do this in the midst of an intense focus solely on delivery of feature after feature

Unlike maximizing how many features are shipped by a certain date in a certain budget with limited customer engagement or having separate teams gather customer insights for the Agile delivery teams

The discussed approach focuses Agile teams on maximizing a positive customer behavior outcome and the resulting business impact through direct customer interaction throughout the delivery cycle

This results in moving the team towards a collective product ownership mindset, bringing the team and the customer together to achieve optimal outcomes.

 
1 favorite thumb_down thumb_up 1 comment visibility_off  Remove from Watchlist visibility  Add to Watchlist
 

Outline/structure of the Session

  • Discuss how recent Agile implementations have moved away from teams having direct customer engagement, and make the case for getting back to this direct engagement model to support the first Agile principle
  • Define the difference between an output and an outcome focus
  • Outline how teams these days have a tendency to focus on output rather than outcome, and make the case for shifting the focus to Outcome
  • Determine how we assess the right level of engagement with the user for a particular idea to drive positive outcomes
  • Outline how Agile teams can use the Scrum Framework integrated with Lean UX and Design Thinking concepts to get in the head of the customer to deliver features that users need

Learning Outcome

Techniques for bringing the user together with Agile teams to deliver features that customers need and will adopt.

Target Audience

Anyone on the Scrum and Agile journey who struggles to blend the Agile Mindset, Design Thinking, and Lean UX to deliver the right product, including but not limited to Agile Team Members, Product Owners, Management, Stakeholders, Coaches, & Scrum Masters

Prerequisite

Familiarity with Basic Agile Values and Principles. Some prior experience using Scrum to deliver products.

schedule Submitted 5 months ago

Comments Subscribe to Comments

comment Comment on this Submission
  • George Dinwiddie
    By George Dinwiddie  ~  5 months ago
    reply Reply

    I like these aspects of the submission, and they should be retained:

    • ...

    I think the submission could be improved by:

    • more detail about the content would be helpful for reviewers

    • Liked Cherie Silas
      keyboard_arrow_down

      Cherie Silas - Power Coaching – Pushing the Boundaries to build better teams

      45 Mins
      Talk
      Intermediate

      Elevator Pitch

      Sometimes teams need more than just questions. They need scrum masters and coaches who are courageous enough to have the hard conversations, challenge their decisions, push them to the next level. During this session we will introduce participants to some anti-patterns that have arisen in the scrum master and agile coaching communities and discuss ways to break free!

      Description:

      Coaching Agile Teams is all about asking questions and allowing them to self organize, right? Well, that's just part of the mission. During this session we will introduce participants to some anti-patterns that have arisen in the scrum master and agile coaching communities and discuss ways to break free!

      Sometimes teams need more than just questions. They need scrum masters and coaches who are courageous enough to have the hard conversations, challenge their decisions, push them to the next level. However, sometimes we push our teams a bit too hard and create negative conflict. It's times like this when we need to demonstrate how to reach out and make the first move to repair the relationship. We will introduce the concept of repair bids to help in this area.

      Lastly, we learn a model to put into practice to create a coaching alliance with teams so you can be in agreement on how you will work together for their best interest and improvement over a period of time.

      The reason we chose to create this session is that over the past few years we have noticed that as people are learning more about coaching they are getting out of balance and believing that the only thing that coaches are allowed to do is ask questions. We've noticed that scrum masters lean so far in the direction of self organization that they no longer believe they can challenge teams to grow or to move beyond where the team decides to be. We believe that the root of the problem rests in the fact that people are learning a bit about coaching but not actually learning how to be a coach. We would like to introduce to the attendees the more direct coaching methods that are available for use such as 1) direct communication, 2) challenging, 3) courageous questions that push the edge of the comfort zone, etc.

      Session is collaborative and includes interaction with the participants throughout. Also has collaborative exercises.

    • Liked Jolly Rajan
      keyboard_arrow_down

      Jolly Rajan - Measure It! - How You Can Drive Continuous Improvement With Simple Metrics

      Jolly Rajan
      Jolly Rajan
      Agile Coach
      EcoLogik Consulting Group
      schedule 5 months ago
      Sold Out!
      10 Mins
      Lightning Talk
      Intermediate

      You don't need complex metrics that are onerous to track and analyze to drive continuous improvement. Lets look at 6 metrics that are easy for any team to use to accelerate their progress to being a high performing team.

    • Liked Bob Duffy
      keyboard_arrow_down

      Bob Duffy - Fannie Mae's SDLC Journey from Waterfall to Agile

      Bob Duffy
      Bob Duffy
      Internal Controls Tech
      Fannie Mae
      schedule 5 months ago
      Sold Out!
      10 Mins
      Lightning Talk
      Intermediate

      A well-defined Software Development Life Cycle (SDLC) is a requirement for many government institutions. However, the typical SDLC process is very "Waterfallish" by nature of it's phase gates and documentation requirements. This talk will explain how the SDLC at Fannie Mae has evolved as the company has transformed from a Waterfall to a lean Agile organization in alignment with Agile best practices.

    • Liked Gene Gotimer
      keyboard_arrow_down

      Gene Gotimer - Build a Better, Faster Pipeline for Software Delivery

      Gene Gotimer
      Gene Gotimer
      Technical Manager
      Coveros, Inc.
      schedule 5 months ago
      Sold Out!
      45 Mins
      Workshop
      Beginner

      The software delivery pipeline is the process of taking features from developers and getting them delivered to customers. The earliest tests should be the quickest and easiest to run, giving developers the fastest feedback. Successive rounds of testing should increase confidence that the code is a viable candidate for production and that more expensive tests—be it time, effort, cost—are justified. Manual testing should be performed toward the end of the pipeline, leaving computers to do as much work as possible before people get involved. Although it is tempting to arrange the delivery pipeline in phases (e.g., functional tests, then acceptance tests, then load and performance tests, then security tests), this can lead to problems progressing down the pipeline.

      In this interactive workshop, we will discuss how to arrange your pipeline, automated or not, and so each round of tests provides just enough testing to give you confidence that the next set of tests is worth the investment. We'll explore how to get the right types of testing into your pipeline at the right points so that you can determine which builds are viable candidates for production.

    • Liked Gene Gotimer
      keyboard_arrow_down

      Gene Gotimer - A Definition of Done for DevSecOps

      Gene Gotimer
      Gene Gotimer
      Technical Manager
      Coveros, Inc.
      schedule 5 months ago
      Sold Out!
      45 Mins
      Talk
      Intermediate

      DevOps needs to consider many different aspects of software quality, including security. The term DevSecOps was developed to highlight that security is a focus of the pipeline, not a second-class citizen.

      Fortunately, we can define done for our pipeline so that it includes security. Continuous integration can invoke static analysis tools to test for security errors and check if we are using components with known vulnerabilities. Automated deployments and virtualization make dynamic environments available for testing in a production-like setting. Regression tests can drive traffic through proxies for security analysis. From the code to the systems where we deploy the software, the process can be designed to make sure that we follow security best practices, and not produce insecure software.

      Participants will learn how to construct a definition of done that focuses on security in a DevOps pipeline. They will see how to define security practices that build confidence that they are doing DevSecOps, and how those practices and criteria might mature over time.

    • Liked Glenn Buckholz
      keyboard_arrow_down

      Glenn Buckholz - Failing Faster with Kubernetes and then Recovering

      Glenn Buckholz
      Glenn Buckholz
      Technical Manager
      Coveros
      schedule 5 months ago
      Sold Out!
      45 Mins
      Case Study
      Intermediate

      Kubernetes is quickly gaining popularity, but does the technology deserve so many accolades. In this talk we learn what exactly kubernetes has to offer in the DevOps world. We see that as a service it can provide resources for your DevOps pipeline, automated tests, and the application you are trying to build. We visit an example implementation of such a pipeline and discuss some lessons learned about how to balance these three needs. Additionally, we look at what design considerations your application needs to make, you should consider for your automated testing infrastructure, and how all of this can be leveraged to keep consistent CM while deploying rapidly. Lastly, we explore how threading it all together can help you fail fast and recover quickly as well.

    • Liked Jonathan Kauffman
      keyboard_arrow_down

      Jonathan Kauffman - Accept Kanban, or Keep Living a Scrum Lie?

      Jonathan Kauffman
      Jonathan Kauffman
      Consultant
      Coveros, Inc.
      schedule 5 months ago
      Sold Out!
      45 Mins
      Talk
      Intermediate

      Are you lying to yourself? Do you keep using Scrum even though you should have switched to Kanban months ago? Scrum is a popular Agile development methodology, but if it doesn’t make sense for your team, then you might be better off switching to Kanban. I will describe my experience working with a team transitioning to Agile and attempting to use Scrum. We initially did a good job at planning, but external dependencies and unplanned work disrupted our commitments. We stopped planning and fell into the pattern of moving most of the stories to the next sprint at the end of every sprint. I will discuss some telltale signs to help you identify when you shouldn’t be using Scrum and might benefit from a Lean methodology like Kanban. I will also provide you with some practical suggestions that you can use to help your team make the transition from Scrum to Kanban.

    • Liked Max Saperstone
      keyboard_arrow_down

      Max Saperstone - Managing BDD Automation Test Cases Inside Test Management Systems

      45 Mins
      Case Study
      Beginner

      Behavior Driven Development has been around for a while, and it is here to stay. However, the added abstraction levels present in it, pose a technical
      problem for writing and managing tests. While it does a great job of marrying the non-technical aspect of test writing, to the technical flow of an application
      under test, keeping this information under source control becomes problematic. Frameworks such as Behave, Cucumber or Robot give subject matter
      experts that additional ability to write test cases, however, they are often restricted to access to them, as if test cases are treated as code, they stored in
      source control repositories. Additionally, frequency these Given, When, then steps soon grow to an extent where they become difficult to manage without
      an IDE, and most non-technical people don't want to run an IDE.
      Through the use of Management Tools such as JIRA, and VersionOne, Max will show how to simply manage these non-technical steps and keep them in sync
      with the automaton in an SCM, such as Git or SVN. Additionally, he'll discuss and show how to link these tests to requirements, and stories in development,
      to provide traceability, and continuous integration support. He'll share his hands-on experience developing an open sourced product to help manage these
      tests, along with proven workflows at an enterprise level for ensuring full team buy-in on both non-technical and technical aspects of test case development.

    • Liked Georgiy Deliya
      keyboard_arrow_down

      Georgiy Deliya - Industries use Big Data analytics to get the job done, why would you ignore it?

      Georgiy Deliya
      Georgiy Deliya
      Consultant
      Coveros
      schedule 5 months ago
      Sold Out!
      45 Mins
      Talk
      Beginner

      Technology has developed modern society and will continue to be a major player in improving the future of global business. With digital information constantly evolving and becoming more accessible we find ourselves in the era of Big Data and connectivity. Big Data is used in describing the increase in digital data sourced and generated from many formats. Data is the foundation which helps any organization to function successfully. With data storage there is immense information at your fingertips. Use of it, helps organizations to have the advantage in performing thorough analysis, extracting valuable information, as well as providing new opportunities and advantages. Data is being created constantly and the need for more storage and analysis results in cheaper storage. Businesses need as much value as possible from mass amounts of stored data. Relative to the rapid change of data, analytics require new methods and processes to store more information as well as a new type of Big Data. It is necessary that these amounts of Big Data are stored, analyzed and extracted properly in order to validate the information.

    • Liked Max Saperstone
      keyboard_arrow_down

      Max Saperstone - Test your tests: developer practices aren't just for developers.

      45 Mins
      Talk
      Intermediate
      The growth of automation testing in today’s software development organizations is changing the the way we test applications. Software development practices have matured over the last 30 years, to include all forms of testing to verify software quality. In the last ten years, there has been a huge spike in the adoption of automated tests, effectively replacing some of these manual testing practices, and supplementing many traditional testing activities. Many parts of the software development industry, however, are wary of replacing manual testingwith automated testing. Not only is there often a lack of confidence in the automation tests, many see automated testing as fragile, unmaintainable, and ultimately, something delivering a low return on investment. Max believes that by employing mature software development techniques, we can achieve robust, maintainable, tests, that deliver confidence of the application under test. In addition to discussing how to structure automated tests that are cleaner, more maintainable and efficient, developer testing, and deployment techniques can be used to programmatically verify test correctness. Drawing on his experiences building test automation, test frameworks and advising organizations to adopt test automation, Max will walk us through how to mature your test automation practices.