Leading an organization's Agile transformation comes with challenges for all parties. Management needs to learn what changes are necessary and how best to implement them. Teams may struggle to make the case for change and to adopt changes while still meeting their other obligations. And coaches can face the challenge of leading a change as outsiders, neither part of the team nor invested with any formal power. Using the true story of a project at a non-profit client, this talk will illustrate how Kanban encourages leadership in all three roles, empowering the whole team to play a part in designing organizational change. Kanban helps coaches and consultants act as partners, creating a lasting solution tailored to the organization's context.

 
 

Outline/Structure of the Case Study

INTRODUCTIONS

  • Speaker intros
  • Review session learning objectives

SETTING THE STAGE

  • Management's Challenge: How do I make change happen?
  • Coaches' Challenge: How do we help drive change as an outsider and without any positional power?
  • Team's Challenge
    • How do we get management to understand what we really need?
    • How do we accommodate change while still getting all our previously committed work done?

MANAGEMENT'S ASK

  • Came for an Agile transformation: “tell us what to do” approach
  • Small group discussion on Agile transformation and coaching

OUR (THE COACHES') POSITION

  • As consultants, we had no formal power: “nurturing” approach to leadership was our only option
  • Had a limited amount of the formal power structure of the organization’s management backing us
  • Being new to the organization, we had no insight into what would work, or would “take:” incremental growth and experimentation is the only approach
  • Plus need to build trust with the team
  • Small group discussion on authority and influencing change

GETTING STARTED WITH THE TEAM / INTRODUCING CHANGE

  • Solution: Kanban!
    • Kanban principles that support change and generate buy-in
    • Incremental improvements
  • Small group discussion on team-driven change

LESSONS LEARNED ALONG THE WAY

  • Role of management
  • Importance of empathy
  • Additional group discussion

WRAP UP

  • Review learning objectives
  • Use any remaining time for Q&A

Learning Outcome

Participants will learn how the Kanban methodology can be used to help drive Agility in organizations that are resistant to it or where coaches lack institutional power, and how to address the concerns and the needs of the team and the organization's management along the way.

Target Audience

Anyone at the outset of an Agile transformation, especially coaches.

Prerequisites for Attendees

Participants should have experience both using and coaching others on Agile principles and practices. Basic knowledge of Kanban is a plus but not required.

schedule Submitted 1 year ago

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