Target's Path to Business Agility (from the trenches)
Customer expectations changing? Status quo being challenged? Competition getting more disruptive?
What’s a company supposed to do? Stay on target, right? Easier said than done when the Bull's-eye is moving at light-speed.
Like so many organizations, Target is in the midst of a VUCA (volatile, uncertain, complex, and ambiguous) industry. Transformation is necessary and agility essential. Being several years into this journey, iteration and experimentation abound, and a learning culture with a growth-mindset is emerging. Where we started and where we are now does not look the same, and it is product thinking and business involvement that have emerged as the foundation for success.
During this session, we will focus on the latest and greatest of Target’s transformation (i.e. product and business agility) honing in on the experiences of couple of business teams (Store Operations and Property Development) we have been working with to help tell the story.
Outline/structure of the Session
00:00 – 03:00 Target Transformation (Catalyst for Change)
03:00 – 06:00 The Evolution of Product Management (Inspect and Adapt)
06:00 – 08:00 Enter the Product Playbook (Mindset over matter)
08:00 – 10:00 Agility goes mainstream (Can and should one-size fit all?)
10:00 – 15:00 Property Development Story (If at first you don’t succeed)
15:00 – 20:00 Store Operations Story (What is it you say you do here?)
- Identify patterns that play out throughout organizational transformation
- Understand mechanisms and practices that can help instigate business agility and accelerate adoption
- Learn from successes, failures, and retrospect of business agility at Target
People interested in organizational agility and how to be a servant leader for it
Basic understanding of Product Management and Agile language.