At the Heart of Business Agility - People and Interactions at Scale

Individuals and interactions over processes and tools. The Agile Manifesto opens with a strong statement of the importance of people in the world of Agile. As Agile is adopted across an enterprise – it can be easy for the human element to get lost in the processes and tools of the enterprise. Join us for this fast-paced session where we’ll talk about the evolution of business leadership and how empathy – at scale – keeps the focus on people.

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Outline/structure of the Session

  • [ 2 minutes] Introduction - individuals and interactions over processes and tools – where does business agility fit in?
  • [5 minutes] A Quick Overview of the Three Eras of Business Leadership: Era of Execution, Era of Expertise, Era of Empathy
  • [3 minutes] What is Empathy?
  • [7 minutes] Exercise
  • [3 minutes] Wrap up & Call to Action

Learning Outcome

By the conclusion of this session, participants will be able to –

  • Explain how people and interactions are critical to business agility at scale.
  • Describe 3 eras of business leadership as they relate to business agility.
  • Define empathy and describe how it can be developed and sustained in the context of business agility.

Target Audience

Executives, Decision Makers, Change Agents, Leaders, Agile & Lean Practitioners


A basic understanding of agile would be useful.

schedule Submitted 1 year ago

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