The Ten Mindsets that are (probably) killing you

Almost everything we know about Management comes from the 20th Century. At least, everything you have rooted in your way of thinking and acting indeed comes from that period.

Everyone who is managing complex systems today created their toolboxes using the knowledge acquired in the last Century. 

The Knowledge Work industry has emerged so fast in the last two decades, that our society didn't have enough time to learn and spread a whole new management model, compatible with the challenges of the 21st Century.

We are still using today the same mindset we used to apply when we were dealing with manufacturing industry' challenges.

This talk aims to help you to be careful not to fall into the trap of using management practices that are incompatible with our reality today. 

Let's talk how to go:

  • from the Analytical Thinking to the Systems Thinking
  • from the Defined Process to the Empirical Process
  • from the Mechanism (Command & Control) to the Organism (Emergent Culture)
  • from the Efficiency Mindset to the Effectiveness Mindset
  • from Big batches to Small batches
  • from the Commission Error mindset to the Omission Error mindset
  • from the Solution Focus to the Problem Focus
  • from the Occupation Management to the Flow Management
  • from the Push System to the Pull System
  • from the People Efficiency mindset to the Process Efficiency mindset

Outline/Structure of the Talk


The idea is to go straight to the first topic and spend 6 minutes talking about each of the 10 mindsets. It is likely that I have one or two slides to support my speech, always with some type o diagram or illustration, but never with a bunch of bullets.

Learning Outcome

Each one of the ten mindsets will deliver important takeaways for the audience. I will connect the 20th-century mindsets with the history, sharing when each one was raised, and what type of problem they were trying to solve. Also, I will talk about why each of the 21st-century mindsets works better when dealing with the challenges faced by the knowledge work industry.

I believe the primary outcome of this session is conscious, because since those mindsets are deeply rooted, we don't think about them. It is like breathing. You don't think to breath; you just breath. It is your natural way of acting. This is pretty much the same for the mindset. You don't think, you just feel and act as you've learned. When somebody tells you to take a deep breath, then you get conscious about it again, and you can control it. That's the aim of this talk, bring the mindsets for the conscious state so everyone in the audience can reflect on it.

I think we will have people figuring out during the session things like: "oh! This is pretty much me", "Oh my God, that's how I am behaving!", "Hey! That's why is not working out!".

At the end of the day, they will know at least where to keep thinking on.

Target Audience

This talk is for any knowledge worker, regardless the role or seniority.



schedule Submitted 5 years ago