Designing Business Outcomes (#noprojects)
In most agile teams, the focus on delivering projects has continued to distance them from what's important - delivering value to their customers. All too often we’ve been measuring activity and cost, not outcomes and value. And it's important to understand that an organisation that plans for growth outcomes (without binding a team to a specific output) can fundamentally adapt to a changing market. By creating clearly defined, non-conflicting, outcomes and common working principles senior management can delegate the ‘how’ to their teams, while retaining ownership of the ‘what’ and ‘why’.
This interactive presentation will help participants define the real outcomes and associated measures for their work and teams. Participants will come to understand that outcomes can be complex, interdependent and occasionally conflicting. Therefore we will create 3 elements;
- the profile of the outcome,
- the relationship between outcomes, and
- the principles that align work across all outcomes
Outline/Structure of the Workshop
Participants will create an outcome profiles that defines the context, intent and expectations for the team, division or organisation. While the characteristics of a profile will differ between participants, each profile will contain;
- Summary – a short description of the outcome.
- Baseline Measure – if the outcome is quantifiable (and most should be), what is the current state?
- Team Structure – who is accountable for this outcome?
- Relationships, Dependencies and Order (Ranking) – where does this outcome sits in relation to your other outcomes?
- Investment – what is your maximum available investment/budget to achieve this outcome?
- Current target - what are you trying to achieve?
- Outcome test plan - how will you measure effectiveness of the activities against the outcome target?
- Level - There is a natural granularity to outcomes at different levels of an organization. Is this outcome at an organisational level, divisional or team level.
What is NOT included in the profile is a plan. The team is expected to dynamically react and proact (if that’s not a word, it should be) to opportunities in the market or organisation by instituting continuous change.
To be effective in the long term, outcomes need to be constrained. Once the profile has been created, participants will create a set of ranked principles - rules that apply to all activities regardless of outcome. Principles may constrain a team in areas of quality, communication, staff engagement, security, branding or any other common area.
Finally, we will look the complex relationship between outcomes, value and user stories. How teams can justify work based on the value it could deliver to the organisation in the context of a business outcome.
Learning Outcome
- The importance of outcomes
- How to create an outcome profile
- How to create constraining principles
Target Audience
anyone, but team leaders, managers and executives will get the most out of it
Video
Links
I have a long history of presentations.
- November 2016 - Agile NZ - #noprojects
- November 2016 - Agile Brazil - #noprojects
- October 2016 - Global Scrum Gathering Munich - #noprojects
- October 2016 - Agile Business Conference (UK) - Business Agility Primer (keynote) / #noprojects
- October 2016 - Agile Business Conference (Russia) - Business Agility Primer
- July 2016 - Agile Jakarta - Introduction to Agile
- May 2016 - PMI Global Congress (Spain) - How Much Does it Cost?
- April 2016 - AgileEE (Ukraine) - #noprojects / #noprojects workshop / Presentation Karaoke
- April 2016 - Agile Management Congress (Czech Republic) - #noprojects / #noprojects workshop
- March 2016 - AgileIndia - #noprojects / The Soft Skills in Software
- November 2015, DBS Conference (Singapore) - #noprojects / Selling Agile Across the Organisation
- October 2015, DevOpsDays (Singapore) - #noprojects
- March 2015, AgileIndia - How Much Will This Cost (https://www.youtube.com/watch?v=Btz-D84UXw4) / Selling Agile Across the Organisation (https://www.youtube.com/watch?v=MOmXZWJdGGo) / Introduction to Lean and Kanban
- July 2014, Agile 2014 (America) - Breaking down the barriers (http://agile2014.sched.org/speaker/eleybourn)
- June 2014, Agile Australia - Agile Engineering / Agile Business Workshop (https://a.confui.com/-5KvM42MA)
- May 2014, International Testing Conference - Agile Testing
- Mar 2014, Australasian Software Engineering Conf - Autopsy of a failed project
- Feb 2014, Agile India - From Lean Startup to Agile Enterprise / Let’s Kill an Agile Project (http://present.agileindia.org/user/evan-leybourn)
- Nov 2013, Future Enterprises Summit - The Rise of the Connected Enterprise
- Nov 2013, Australian BI/DW Conference - Agile Business Intelligence
- Sep 2013, Lean, Agile and Systems Thinking (Australia) - Agile Business Management / Let’s Kill an Agile Project
- Sep 2013, PMOz (Australia) - Agile Business Management / Let’s Kill an Agile Project
- Jul 2013, Intel APAC Agile Conference (Malaysia) - Agile Keynote
- Jun 2013, Agile Australia (Australia) - Let’s Kill an Agile Project
- Jun 2013, XP 2013 (Vienna) - Agile Business Management
- Aug 2012, Agile DC (America) - Agile in the Australian Public Service
- Apr 2012, PMI Colombo (Sri Lanka) - Agile in the Australian Public Service
- Feb 2012, Agile India (India) - Autopsy of a failed project / Agile In the Australian Public Service (https://www.youtube.com/watch?v=vb_xmosGzaI)
- Nov 2011, Open Source Developers Conference (Australia) - Free as in Kittens (CTO of Open Source)
- Nov 2011, Malaysian CIO Conference - Agile Business Management
- Jul 2011, Malaysian Open Source Conference (Malaysia) - Open Source Business Intelligence
- Jun 2011, Business Intelligence and Data Warehousing 2011 (Singapore) - Open Source Business Intelligence
- May 2011, BI Executive Forum (Canberra) - BI in the APS
- Sep 2010, OSSPAC (Australia) - Open Source Business Intelligence
- Nov 2008, Open Source Developers Conference (Australia) - Advanced SQL / OSS Licensing
- Jun 2008, Software Process Engineering Conference (Singapore) - OSS Toolchain
- May 2008, CeBIT - Open Source Business Intelligence
- Nov 2007, Open Source Developers Conference (Australia) - SQL Tips & Tricks
- Dec 2006, Open Source Developers Conference (Australia) - Data Warehousing HOWTO
- Dec 2005, Open Source Developers Conference (Australia) - Commercial Open Source Software
Joel Tosi
Anand Murthy Raj
Tathagat Varma
Jutta Eckstein
Balaji Ganesh N
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