Organizations/Teams that play well know how to explore, innovate, and think
unconventionally. A culture of play unlocks rich insights, enables constructive dialog which leads to humanized thinking and encourages taking big risks while creating resiliency through failure on the path to success.

A Playshop is a synergy of Play & Workshop. A playshop is a Hands-
On, Minds-On Learning approach wherein you will undergo a three-stage process of Play + Think + Transform to produce a deeper, more meaningful understanding through an experiential process.

As a participant of the Playshop, you would learn to "Think with your hands" & "Learn by doing" and unravel how one has a natural skill of being agile & think about design from the varied experiences that are brought on the table via metaphors & stories by building 3d Lego-models (using Lego Serious Play kits) of our thought process.

In this playshop, you will understand how Play & Experience are an important & integral part of innovation, design thinking & being agile.


Outline/Structure of the Workshop

  1. Introduction to Play: Unravel the imagination & enable creative thinking for Business Outcomes
  2. Transcend to Thinking: How to bring in constructive dialog & group thinking to derive meaningful insights from varied experiences shared by the team
  3. Understand the mindset for Design Led Innovation
  4. Appreciate the benefits of Play & Experience for Design-led innovation for solving complex business problems
  5. Uncover the drivers of Innovation & Innovation based culture for an organization/team
  6. Understand how to groom mindsets for Design-led problem-solving

Learning Outcome

This Playshop will address evolving principles and methodologies in creating a Design Led Innovation Mindset. It will help you to gain a deeper and clear understanding of how to go about :

A) Setting up a Design Thinking & Innovation Culture
B) Understanding dimensions of Design-led Innovation
C) Bringing in Play based Interventions for creating a Design-led problem-solving mindset
D) Harness on Experiences for deeper understanding of the problem & nurturing innovation in solving them

Target Audience

Business Heads, Operations Team, Architects, Developers, Problem-Solvers, Design Leaders, Innovation Leaders

Prerequisites for Attendees

  • Be open & willing to "Learn by Doing", "Think with your hands" & Unravel deeper insights through following
    • Play Seriously
    • Be Prepared to Think Deeper & Wider
    • Nurture Transformation-Mindsets through Experiential learning
  • Basic understanding of Design Thinking is a good to have, but it not mandatory
  • Most Important: come with an open mind to have experience 3 dimensions of play -i.e. more fun, deep learning & transformation


schedule Submitted 5 years ago

  • Laxman

    Laxman - Playshop on Strengthening Customer Centricity through Digital Transformation

    90 Mins

    Business organizations are seeing seismic changes, and the business
    landscape is continuing to evolve. In an age of rapid digital
    transformation, customers are choosing a myriad of ways to interact
    with your organizations. It is thus imperative that organizations stay
    ahead of the curve to achieve its strategic goals in service excellence.

    The playshop will be dynamic, highly engaging using a Hands-
    On, Minds-On Learning approach to producing a deeper, more meaningful understanding through an experiential process.

    Building a customer-centric organization by pushing customer-centric
    culture to the next level. Customer Centricity is all about a Customer
    Centric Culture. The responsibility of Customer Centricity in an
    organization is with the employees.

    Customer-centric culture aligns your product and service with current and future needs of a defined set of customers to maximize mutual long-term financial value. It depends on an organization’s capability to understand, predict and respond to customer, market and competitor dynamics. A Customer-Centric Culture transcends individual departments and functions; it integrates the way all employees behave and perform.

  • Vineet Patni

    Vineet Patni - Design Innovation and Agile: Making Innovation a habit

    45 Mins

    More than 90% of products fail after they are rolled out to end users. Why is that so? Were these products not really innovative enough? Yes, they were innovative in their own ways. But users still discard these products. And again, many of us humans believe that innovation is a rare thing and only some knows the “art of innovating”.

    In this brief talk titled "Design Innovation and Agile: Making Innovation a habit", the innovation-is-an-art myth will be busted and we will be looking at the “scientific” approach to innovating. Yes, Innovation can be a culture like many organisations like Google, Pepsi, and Microsoft, are. Design Thinking is a great strategy for innovation and thereby, can help in creating products that can amaze end users. While we discuss these points, we will also see if there is any agility in Design Innovation.

  • Vineet Patni

    Vineet Patni - Super-Hero Culture: The Achilles' Heel of an Organization's Business Agility

    45 Mins

    Business agility is an organisation’s ability to respond rapidly to changes in the faster-than-ever changing business environment. It requires good amount of adaptability, flexibility and balance to acquire and sustain long-term business agility.

    An organisation is a "complex system" comprising of good number of individual "components" - people, infrastructure, departments, etc. Each of these components need to be well oiled and needs to contribute towards achieving the true business agility and stay relevant, competitive and alive. It's not the “best individually performing component(s)” that can take the organisation towards agility. These "Super-Heroes" will lead to local optimisation and eventually, an overall disaster or death for an organisation. So, we do not need super-heroes working in silos.

    Rather, we need all the components to work together and collaborate. For instance, even a small software delivery team needs a bunch of skilled individuals can work with others effectively and collaboratively, and that one inspiring leader who can coach them “we” over “me” mindset. Real Agile teams are great teams outperforming themselves every time.

    In this brief talk titled "Super-Hero Culture: The Achilles' Heel of an organisation's Business Agility", we will be exploring some aspects of a truly Agile business organisations, and what “ingredients” can make them outperform themselves. The super-hero culture needs to go away for organisations to survive in the complex business environment.