location_city Bengaluru schedule Mar 20th 02:15 - 03:00 PM place Jupiter people 43 Interested


Agile in Medicine

Is it possible to create an Agile clinic? How can cross-functional physicians teams work using Scrum? How does Agile in medicine effect a patient's health?

This is a story of how Agile literally changed lives.

In early 2017, the owner of a major medical network came to me and said that he wanted all his clinics to go through an Agile transformation. At first, I could not believe my ears. I know how to bring Agile to sales, but I had never worked with doctors. However, he managed to convince me, and this turned out to be the most difficult, yet also the most interesting and rewarding, project in my life. Now I know for sure that Agile is the best thing to happen to medicine! Come and hear this fascinating story.

This is the story about how we created Scrum teams including everyone from the security guard to the head physician. About the immense resistance with which the Agile coaches had to face and which almost lead to the death of the project. And how, eventually, Agile helped the clinic to increase income and the patients started to line up to receive treatment in that clinic.

This is a story for everyone. Agile has long transcended the IT borders. Not everyone agrees with it, but this is our reality. Agile transforms people's minds, and without that transformation, businesses will just fail in our quickly changing world. If Agile turned the worst chain clinic into the best among 40 others in just 5 months, and patients drove across the whole city to be treated exactly there, then imagine how your business will improve if your Agile transcends the IT sphere? And, mainly, how much happier will you, your team and your clients or patients become?


Outline/Structure of the Case Study

  1. What is Agile in medicine and why it matters to the whole world.
  2. Agile transformation launch in a dental clinic that belongs to a chain of forty.
  3. The launch of three cross-functional teams in medicine and how the overall quality of medical services has grown.
  4. Using the Scrum framework. How it increased the clinic’s profit 2.4 times in six months.
  5. Sabotage, lack of leaders and fear of changes – it almost choked Agile. What did we do to keep Agile going?
  6. Weekly sprints, testing hypotheses, backlog and user stories – how it all made this clinic the best out of forty. This clinic was popular with patients from all over the city of Moscow.
  7. How Agile values and principles help doctors develop continually and add value for their clients.
  8. Scaling Agile – why we have Facebook streaming to let any employee of the forty clinics see our demo or planning meeting.
  9. Retrospectives in medicine – they help improve patient treatment and avoid medical malpractice.
  10. Conclusion – how Agile has affected medicine in general

Learning Outcome

  • How to create a cross-functional team of physicians?
  • How to use Scrum in medicine?
  • How did Agile principles and values help the clinic to double its income in 5 months?
  • How Agile affects the treatment quality and patients?
  • What are the main difficulties in Agile transformation in medicine?
  • How can Agile culture be scaled to 40 clinics?

Target Audience


Prerequisites for Attendees

Information for Program Team:

Agile in medicine is a unique project, and all the world must know about its success. Thanks to Agile, the world will have quality medical treatment to save thousands of lives.



schedule Submitted 2 years ago

  • Fernando Guigou

    Fernando Guigou - Collaborative Boards

    Fernando Guigou
    Fernando Guigou
    Lean Coach
    schedule 2 years ago
    Sold Out!
    45 Mins
    While high performance teams collaborate, make decisions based on evidence and pursue major goals, very often management is still based on hierarchies, competition and self-interest.
    Collaborative Boards is an approach to help organizations to steer autonomous teams through Lean Leadership and mutual help.
    Have you ever wonder, how can organizations steer a myriad of high performant teams? Keeping them aligned while preserving autonomy, engagement and performance is a delicate balance.
    Collaborative Boards are based on Lean principles, Toyota Kata and the experience of practical implementations performed in Munich and Zurich.
    You will learn how to align squads, tribes and a whole organization without the need to depend on individual abilities or soft-skills. Through Collaborative Boards teams can communicate, align goals, get support and thrive.
    To get a feeling about the content and underlying principles, the third video of the series is a good starting point: https://goo.gl/6Zdi7S
  • 20 Mins
    Experience Report

    This experience report shares how ‘Skill the Gap’, a not-for-profit organization, is building the leaders of tomorrow using Agility and thus making sure the next generation have great places to work.

    We are doing this by upskilling ‘first job seekers’ from schools and universities in the core individual, team and leadership skills needed for Agility. This is done globally at scale and at no cost to the participants.

    What do these ‘new collar’ workers need in terms of skills that they are not getting today and how do they get them at no additional cost? We help bridge ‘the gap’ between what schools and universities deliver and what businesses need.

    57% of worldwide leaders say that it’s the soft skills that are more important than core competencies in this dynamic digital world. So, what are these skills and how do we plan to upskill 1 million first-job-seekers in the first 2 years of operations?

    “Team working is an individual skill” and training, coaching and equipping the next generation with these key skills before they enter the work place will enable them to be successful from day one and go on to be great leaders.

    We don’t stop there…we also place them at our sponsor organizations, thus giving them the opportunity, they need to shine. The sponsors enable us to give the students these skills at no financial cost.

    We will share our initial experiences and feedback, the 4 pillars of our curriculum and the 40 micro modules of magic.

    We use ‘training from the back of the room’ techniques, volunteers in 4 continents and a unique curriculum, to embed the learning and couple it with mentoring and coaching to deliver a unique learning experience that is scalable and is being currently rolled out in 6 cities from Miami to Melbourne.

    Check out www.skillthegap.org for more details.

  • Nick Tune

    Nick Tune - Sociotechnical Architecture: Aligning Teams and Software for Continuous Delivery

    Nick Tune
    Nick Tune
    Tech Lead
    schedule 2 years ago
    Sold Out!
    45 Mins

    A loosely coupled software architecture and an organisational structure to match is one of the biggest predictors of continuous delivery performance (Forsgren et. al.). Accordingly, if you want to optimise end-to-end value creation and delivery in your organisation you need to you need to adopt a sociotechnical mindset.

    When teams are designed without consideration of the software architecture, dependencies will arise in code that inhibit teams from delivering high value at speed. Worse, organisational dysfunctions will multiply. Teams will start to blame each other. Managers will try to grab power instead of optimising business outcomes. And employee motivation will drop dramatically.

    Fortunately, by adopting a sociotechnical mindset you can align your teams and software systems to minimise dependencies and maximise product delivery. The sociotechnical mindset involves combining knowledge of multiple perspectives: social dynamics, the business domain, the business model, technology constraints, and more in order to design and continuously evolve an effective sociotechnical architecture.

    In this talk you will learn about domain-driven design in order to understand how to model software systems with few dependencies. You’ll also learn about organisation design patterns addressing the social needs of people building software systems. And you’ll see lots of examples based on years of practical experience.

  • Dov TSAL

    Dov TSAL - Tao-inspired transformation

    45 Mins

    The book of Tao (400 BC) is about Agility,

    Lao-Tzu (老子), who presumably wrote the book, was the first documented Agile coach, advising Duke Xian, of the Zhou dynasty thru the Chinese empire transformation.

    In this session we will hear his story, dive into the principles of Taoism and understand the deep connection between Taoism and agility.

    We will connect to the idea that the whole world is one, discuss the power and risk of definitions, and examine the relevance of this to the agility of people, teams and organizations.

    We will also get a peek into "The Agile Tao", a fascinating book by Peter Merel that refactors the book of Tao into Agility.

    A journey of a thousand miles begins at the spot under one’s feet. join us as you are.

  • Marina Alex. Simonova

    Marina Alex. Simonova - Can Agile Help Sales Teams?

    45 Mins
    Case Study


    Earn More, Sell More, with Agile in Sales

    Sales is the lifeblood of every organisation. So why is it treated as an afterthought? If Agile can help IT teams, to be more effective, customer-centric, and enjoyable places to work, can it help sales teams to be the same?

    The answer is Yes.

    This presentation will show that when IT, Sales and Marketing departments collaborate, adopt and embrace agile, the whole company becomes much more profitable. In some cases, increasing company profits 3 to 4 times. Marina will share her insights, experiences and practical guidance for organisational leaders, sales teams and business teams.

    Throughout this talk, Marina will tell the story of a major holding company in Russia. This company primarily produced construction tiles and, at the time, was only meeting 43% of its sales targets. Management knew something had to change, and so made the bold decision to introduce agile simultaneously in IT, and Sales and Marketing. This was such a success that all the top managers started using Scrum to run the business successfully.

    Now, just two years later, the holding has transformed the tile production and sales market, introduced dozens of innovations and have been able to triple their profit, hitting 127% of the annual target and even acquired one of its competitors.

    In the end, you’ll learn that Agile is much more than just a way to increase profits. It’s a whole new way of thinking. Now when you visit this holding, you will see a corporate culture based on trust and transparency. Where company values truly matter, not only to the top management but also to the regular staff.