Yash Pal - Are we really aware about the VALUE of VALUE in agile world?
What is the background situation/context for your probe?
Do we really know why are we developing a certain piece of functionality or a product?
Do we know how to measure the impact of what is being developed?
& Are we really keen to evaluate what brings success to our business?
In this era of agile realm, a lot of talks, discussions & debates starts & ends with “VALUE” delivery to customers. Alas! even after that we see daily instances of changing priorities, unhappy customers, challenges of customer retention & adoption, business loss & instability, approx. 65% unused product features, misaligned teams at all layers, and a lot of daily life struggles to be agile amidst all this.
In summary, people face challenges in understanding what exactly is so called VALUE, how they need to derive it, and finally how to measure it from the intended dimensions of value.
What is (or has been) your hypothesis?
By knowing how to determine value (internal or external), employees feel aligned with the business, besides having great sense of accomplishment when they deliver the value which creates an impact in people's life.
My hypothesis starts by -
- Creating basic understanding about Value at all levels of the organization
- Scaling the understanding to evaluate multiple dimensions around value
- Creating an “Organizational Value Framework” to help teams in deriving the relative value of organizational initiatives with customer being the focal point in all decisions making
- Finally, measuring the delivered value to accordingly plan/design their OKRs in sync with delivered value
This hypothesis helps the business people to understand how market needs & competition drives their business priorities in addition understanding their customer needs better, & at the same time creating alignment from top to bottom to effectively plan their program increments, sprints & releases to ensure happy customers, motivated teams & individuals and finally growing & stable business outcomes in this VUCA world.
What is the experiment you would like to run (or you have run) and how can this experiment validate or invalidate your hypothesis?
In my earlier experiences with this approach, organizations have been successful to a greater degree to prioritize their organizational initiatives out of the available options by relatively measuring the value of those initiatives, helping teams to build their OKRs, then letting the teams to figure out what problem or need of customers they are going to solve to create impact on customer’s lives and finally measuring the success of customer experience to track the delivered value and at the same time helping the business to also measure the business outcomes to continuously inspect & adapt.
In simple terms, it’s a framework
- Which can help the business people to filter the priority value initiatives/ objectives
- Breaking them down into quarterly OKRs
- Identifying customer needs which would hit the key results & delivering them through EPICs/ user stories
- Tracking the customer experience through one of the Google frameworks
- Finally, measuring the intended business outcomes & ensuring a continuous PDCA
Is there a specific skill/technique you would like to learn/explore at this coach camp?
I am on continuous journey to explore, understand & learn what is VALUE in different contexts for different organizations & people, and how are they creating & delivering value to sustain in this ever changing VUCA world.
So, this is a try to learn, unlearn & re-learn different dimensions around value & it’s framework with other coaches in this camp.
Call for Papers CLOSED
Ended on Jan 25 '20 05:29 AM IST
Interested in attending the Agile Coach Camp on Oct 11th in Bengaluru? Read on...
It's been 12 Years and almost 110 viral Agile Coach Camps since our very first coach camp experiment. This year, Coach Camp co-creator Naresh Jain along with Jutta Eckstein and John Buck will lead participants in this Coach Camp in Bangalore, organized as part of the Agile India 2020 Conference.
Coach Camp Theme
As a coach, you're often the one who needs to drive and sustain change. Yet, how do you do this? What has helped and hindered you doing so and how can you best pass your experience on to other coaches or how can you best learn from other coaches?
This is the theme for this year's coach camp. To tackle this challenge, we invite you to try something new:
- Currently, we face the following situation: Constantly driving change is getting more and more important for companies to survive in this VUCA world. At the same time, it is (or should be) the core skill of every coach – no matter if you coach individuals, teams, or organisations. However, sometimes it seems every coach has to come up with her own experience on how to drive change successfully.
- Our hypothesis is that for driving change, every coach uses so-called probes, that are defined by small, safe-to-fail experiments based on hypotheses derived from reflection on the current situation as well as on theory. So, probing allows discovering (based on the hypothesis) what's working and what is not through one or several experiments. This allows to make sense of both the current situation but even more important of the situation we are aiming for. And if we create a knowledge base of our collective wisdom on probes we used (or intend to use) we can learn from each other.
- Therefore, as an experiment we want to invite this year's coach camp participants to jointly discover, share, create, improve, and finally publish probes that help(ed) driving and sustaining change. As in a typical coach camp, we will use the Open Space format to explore different topics for driving change and we invite you to use probes to focus the discussions on these different topics. We anticipate as a result that the discovered and created probes will provide a foundation for such a knowledge base.
Registering for the Coach Camp
The coach camp is free of charge (financially) yet, for registration we ask you for the following:
- Please click on the Add Paper button and submit your position paper. In your position paper, you will be asked to share an idea for a probe, consisting of a background situation (context), a hypothesis, and an experiment. This can be a probe you've implemented before, one you've discovered/heard of others implementing it, or you intend to implement. The probe should focus on the coach camp's theme: Driving Change.
- The discussed probes provide a basis for a free and publicly accessible knowledge base.
Please note, we want to invite you to use probes for the discussion and recording of the Open Space sessions. This is by no means an enforcement. We are well aware that there might be situations where probes are not the right means for discussing or/and recording a particular topic - and that is of course fine. After all, using probes for this coach camp is a probe in itself (and we are open to possibly invalidate our hypothesis.)