Any organization’s ability to focus on what matters most to their customers is directly related to their ability to get valuable feedback from them. While more and more organizations embrace agile practices during the development of their services, they often lack in how they collect feedback and therefor don’t get the benefits they are after. After all, what is the upside to investing in being able to pivot, if there is no information available to guide the direction of that pivot?

The fact that many roadmaps leave little room for flexibility significantly contributes to this and building powerful roadmaps is a really hard task. How does one get feedback about a house without building it completely? How does one give feedback about a car without being able to drive it around the city for a couple of hours?

This session will provide you with practical techniques on how to build a powerful roadmap for your product or service, one that allows any organization to get valuable feedback from their customers. The session is based on ideas from the draft book Powerful Roadmaps.

Many organizations have difficulty hiring coaches to support their teams in applying agile principles and practices. As a result, many teams are left to their own devices and often face challenges that can lead to mediocre results and even demotivated teams, quite the opposite what the introduction of agile principles intended to achieve.

I believe that many organizations are trying to solve the wrong problem. It is not the lack of coaches on the market that is causing the lack of support for the teams, but the lack of coaching capacity. What if there are alternative ways to address this redefined problem besides only hiring more coaches?

I have helped small and large organizations increase their coaching capacity with programs that structure coaching for both the coaches and the teams. Join this session to hear about these experiences and understand how you as well can gradually increase the coaching capacity of your teams.

The success of agile practices has impacted the masses’ understanding of what’s really happening behind the scenes. This too often leads to blind adoption and mediocre results. In order words, for many teams agile practices have become the new waterfall.

With a deeper understanding of the core tenets of the agile mindset and a simple process to help you think in an agile way, you will become a master of sustainable improvement with tangible results and with a lot less frustration.

Expect this session to energize you with a healthy combination of theory and practice.