Beyond KPIs and OKRs: Creating an environment for high-performing, innovative teams that leads to true effectiveness

location_city Virtual schedule Nov 4th 04:30 - 08:30 PM IST place Zoom people 34 Interested add_circle_outline Notify

Too often innovative people in medium to large organizations have the feeling of being in a box - with startling new ideas - and no one really listens. In essence, these innovators are trying to “measure performance upwards.” This upward voice intrinsically measures strategies and customer impact, and applying the concept can significantly improve the overall performance without relying on top down OKRs and KPIs. Moreover, “measuring from above,” tends to measure the output of production rather than the truly important outcome: what is really making a difference for our customers and therefore for our company.

 

Adding “measurement from below” to a company can create a mindset that empowers everyone to follow their passion and interest and nourish the company’s effectiveness. Implementing a “from below” approach to measurement involves a fundamental shift that asks the company to synthesize a variety of new approaches. One such synthesis is Beyond Budgeting, Open Space, Sociocracy, and Agile (BOSSA nova). This synthesis enables a company to “measure upwards” without jeopardizing the strengths of “leading downwards.” Fortunately, the implementation can be done in small steps that probe and demonstrate new measurement ideas on a small scale such that the proof cascades beyond the demonstration. This session will enable you to get started on your journey to spreading the idea of upwards measurement company-wide.

 

This workshop asks participants to start where they are, explains what it means to probe, and helps them develop strategies and experiments they can use in their own situation to create an environment for high performance that goes beyond what OKRs and KPIs can offer.

 
 

Outline/Structure of the Workshop

  1. Welcome and working agreements (20min)
  2. Set the stage - individual and common goals (30min)
  3. Defining the context (30min)
  4. Finding out what (in the participants context) has supported or hindered in creating an environment for high-performing, innovative teams (and how to measure its effectiveness) and what was difficult along the way using 1, 2, 4, all (60min)
    1. Individually: reflect on what has supported or hindered…. (5min)
    2. In pairs: share your findings, look for insights and common themes (15min)
    3. In fours: share the insights and common themes and come up with key challenges (20min)
    4. Share in plenary (20min)
  5. Sharing and understanding participants' challenges and decide in groups on the top ones (30min)
  6. Explanation of new possibilities by presenting key findings (e.g. from BOSSA nova as a whole and its ingredients - Beyond Budgeting, Open Space, Sociocracy & Agility) (60min)
    1. Presentation of values, principles, approaches, cases, and experiences about BOSSA nova
    2. Including Q&A where appropriate
  7. Understand in detail what these findings mean and how they can address the top challenges. (90min)
    1. In the former groups of 4, look at your key challenges and for each of them explore how the BOSSA nova values, principles, approaches, .. will address those
      1. Look at the challenge (10min)
        1. What’s the problem of the key challenge exactly?
        2. Who hinders the resolution?
      2. Look at the possible outcome (15min)
        1. What’s the benefit of solving it?
        2. Is it worth solving?
      3. Look at the solution (20min)
        1. What can be used from BOSSA nova to solve it?
        2. How can BOSSA nova help creating a culture for experimentation / probing that fosters continuous learning by focusing on the outcome and not on the output as OKRs and KPIs typically do?
        3. Explore how and why it is important to share results of experiments with other parts of the company and outwards to your industry.
    2. Allow groups to visit each other and mentor each other (20min)
    3. The groups now incorporate the feedback from their peers (10min)
    4. De-brief in plenary (15min)
      1. What’s surprising, as expected, other comment..
  8. Share the new understanding (30min)
  9. Applicability in own environment (70min)
    1. Present the concept of probes (probes are defined by small, safe-to-fail experiments based on hypotheses derived from reflection on the current situation as well as on theory) in the context of organizational change. (10 min)
    2. Present examples from the participants’ environments demonstrate how two examples of probes that the participants could conduct themselves in their environments. (10 min)
    3. Have the participants work in pairs to develop probes that they could initiate in their own organizational context. Encourage them to go into such details as what is their hypothesis, how they will be sure the experiments are safe to try, how they will set up control groups or other standards for measurement, who they will publish their results to, and so forth. (30 min)
    4. Pairs share results with the class and discuss. (20 min)
  10. Discussion of possible next steps (30min)
  11. Debrief and Wrap-Up (30min)

Learning Outcome

  • Using BOSSA nova for enabling people to use their full capacity with passion
  • How trust unleashes a greater performance than control systems that use top-down measurement
  • How you can get the full buy-in for necessary changes and thus faster delivery of the change
  • Get top management buy-in by proving rather than asking!

Target Audience

Program Managers, Executives, Portfolio Managers, Project Leads, Coaches, Consultants

Prerequisites for Attendees

Familiar with agile concepts. Project and management experience at best with leading and going through change.

Video


schedule Submitted 3 years ago

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    Intermediate

    Agile is a buzzword these days. Everyone wants to become Agile. And vou la your company is already in the middle of an Agile transformation. Why? Well. All articles/talks/rumors say how awesome it will be there.

    But I would like to share another story. One that is hard to hear. The dark and the sad one. What downsides you will experience on that journey. How it will negatively affect your business. What losses to expect. And how not to make this situation even worse.

    I do not want to blame Agile here, but I want honestly to take a look at the dark side of the Moon. Forewarned is forearmed.

  • Ralf Westphal
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    Ralf Westphal - TDD 2.0 - Situation-Aware Programming

    90 Mins
    Tutorial
    Intermediate

    Are you "doing it" the TDD way? Really? Are you getting the results from TDD as you expected? Yes? Great, check out one of the other exciting sessions at this conference.

    No? Then: How come? Isn't TDD supposed to be easy? Just do the red-green-refactor dance and all code's gonna be functional plus clean.

    Sorry, but I beg to differ. It's not that simple. And there are many reasons for that as I'll show you in this talk.

    My main objection is, that TDD as it's commonly explained and demoed, is ignoring the plain and simple reality of problems being of very, very different difficulty. Or have you ever seen a TDD demo beyond the usual code kata exercises like "Fizz Buzz" or "Game of Life"?

    Hence in this talk I want to present a bigger picture. I'll classify programming situations according to the Cynefin framework and put TDD in perspective. It will become clear where TDD might be a good fit and why - but also, where TDD is overtaxed.

    And since TDD is only a fit for a small subset of problems, of course alternative approaches to test-first programming will be presented.

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