Moving to predominately remote ways of working has increased the challenges we face in reaching shared understandings of complex problems. And we need to be able to see the big picture together in order to really work effectively towards a common goal, especially when working as distributed teams. It’s hard enough to get people on the same page when we’re sitting together in the same room — achieving this when we are limited to communicating through online collaboration tools can be exhausting.

But even when we are not together, we can make use of simple visualization techniques to help share what we know and to better appreciate others points of view. And we don't need fancy tools to do this – a marker, a piece of paper, and a webcam are sufficient to allow us to harness the power of visualization to improve understanding. In this interactive session, you’ll experience a simple exercise that you can use to help any group use visualization, mental models, and systems thinking to increase comprehension of complex interactions, even when working remotely. Please bring a sheet of paper and a marker — this will be hands-on!

Session details

Nowadays, the Support model is in the most advanced demand, and the Clients prefer to sign the Support and Maintenance contract after site development. In the Support contract, We like to manage the Drupal Security updates, Downtime/Uptime monitoring, Monthly consumption reports, AM support for escalations, etc. 

In this session, I will explain how the support & Maintenance model works with the Kanban model. How is it beneficial for the clients?

Learning Objectives

1. What is the Support & Maintenance model?
2. Support Primary survey
3. How is the Support model beneficial to the clients?
4. How does estimation work in Support projects?
5. How to manage Uptime/Downtime issues under the Support Model?
6. How to manage Drupal Security updates for Multiple Projects under the Support Model?
7. How Kanban plays a Vital role to manage Support projects?
8. How to manage the Support Bandwidth?

Target Audience

• Project / Product / Scrum Master / Account Managers
• Executive Sponsors / Executive Leadership
• Interested Contributors (developers, designers, etc.)

In today’s world, coaching is an integral part of any transformation journey. Coaches are supporting individuals, teams, leaders, and even organizations with their journey.

It is important for a coach to understand and demonstrate the essence of coaching.

Today, we have a simple and effective toolkit to do just that and keep the coaching alive!

Before we start, we have a few questions for you!

• Do you as a coach sometimes feel lost in all the different changes you help run?
• Do you as a coach want a simple, but effective tool to keep track of all your different coaching you do?
• Do you as a coach want to identify areas where you can learn new techniques and get better?
• Do you as a coach sometimes feel you need to have a better way of maintaining your own Coach's Book to refer back or even reflect on the coaching you have done?
• Do you as a coach, when asked questions like - ' Tell me about your coaching journey" or maybe 'Tell me about your team's transformation journey', always give an answer that is way too generic or too rehearsed?

Maybe you answered ‘Yes’ to one of the questions…. Maybe you answered ‘Yes’ to all of them!

We had these same problems and needed a personal coaching tool that was simple, yet effective in helping us every day. Always at hand, yet, not intrusive.

We searched…but couldn't find one… SO …. We built one! :) and we would like to share it with you!!

Agile transformations happen in a particular context, with two very critical parameters. One is the orientation of the coach who is guiding the transformation. The second is the leaders - who are key stakeholders and decision-makers in the organization transforming. Programs often observe differing results based on these parameters. This model which is a conceptual one attempts to capture the same and looks at the influence of those parameters and possible outcomes. Based on the coach and leader dispositions, the outcomes could range from conflict, checklist agile, or other antipatterns. This model is a thinking tool that can be leveraged by participants to provide insights into and ponder on the state of their agile transformations and how they can move towards better transformation outcomes.

The session will orient the participants towards this model with real-world examples from large-scale implementations.

Through the pandemic people have needed Psychological Safety more than ever. But we are all working virtually, all remote from each other and feeling distant. The connections we make with each other are more challenging virtually, and leaders need to work harder to be inclusive and to create safety for people to contribute to the team fully.

In this talk, Sam helps leaders understand how they create higher levels of Psychological Safety with their teams, and introduces the 4 stages of Psychological Safety : Inclusion Safety, Learner Safety, Contributor Safety and finally Challenger Safety. You will walk away with 7 tips of how to create Psychological Safety as a leader and a deeper understanding of the concept.

Gartner predicts that by 2023, the number of active citizen developers at large enterprises will be at least four times the number of professional developers. - Gartner

A spectrum of citizen developer roles is emerging. These new roles may not replace traditional software developers, but they can enhance your software delivery strategy by giving your business people the tools they need to innovate on their own. – Forrester

According to leading global research and advisory firm Forrester, in the U.S. alone there will be a deficit of 500,000 software developers by 2024 . There is a big movement happening towards creating “Citizen Software Development”.

In this talk, we would like to walk you through few tenets of CSD being defined and how we are building the Culture in our Organisation 

Right approach is a key factor in any Organization Transformation. There are many techniques to arrive at approach like – Vision, Roadmap and Plan, however, these artifacts or techniques are different in formats and scattered all over – making it difficult to see in a wholistic manner.

One of the challenges in transformation is creating a wholistic approach where information is gathered in different forms and places.  Many a time, connecting the dots is a great challenge.

We should bring in the systems thinking aspect of seeing how all these interconnected components of Transformation approach play a crucial role in succeeding the plan. The answer lies in – Transformation Canvas.

This canvas built from own experience based on the challenges faced and helped to monitor and adapt quickly during the large scale transformations.  Based on learnings from Lean Canvas, keeping the view of various components of organization change management approach into an integrated tool. Transformation Canvas acts as a compass to help us with a  “Galaxy View” of the organization change management approach, and enable us to plan and govern in a better way, working with multiple stakeholders.

This experience sharing workshop is to provide Transformation Specialists and Coaches design  and manage the transformation effectively and adapt to  the changes quickly and mindfully.  Manjunath MS Rao and Viji Menon – who are experienced Enterprise Transformation Coaches and ICAgile Instructors will provide the Insights and experience and how to effectively use the Canvas to succeed effectively in transforming organization from good to great

I will be sharing the journey of a Domino platform team which moved to a fullly managed DevOps team, and how it redefined the productivity measurement from seperate dev and Ops to a combined data driven DevOps team

Since last 3 years I have been working fulltime in the role of enterprise agile coach for Volvo cars. While enterprise agile coach is a standard role these days responsible for driving agility in an enterprise, it gets distorted or rather broad based, when one looks at it from the lenses of an Indian IT services company, HCL in my case. This role demands a person to wear several hats from an enterprise agile coach/SAFe expert in customer environment, to an embedded program and team coach, to a process/metrics/quality/devops expert in IT service context, to agile SME helping sales bring in more business, to an operating model expert, to helping various support teams like central bid management teams, metrics council, productivity council, quality assurance teams and most importantly as a trainer. The talk is about sharing my experience, learnings and pitfalls from the trenches on how the role of any agile coach evolves in an IT service company context.

An agile transformation is not a destination, it is a journey. We often hear that an organisation has started its agile transformation journey. Have you ever heard anyone saying - We are done with the Agile transformation at my company? Does this journey ever get to see the finishing line?

During an agile transformation journey, often we rush to measure the tools and frameworks that we are using along the journey. Rarely as an organisation, we get aligned to identify the need. We also forget to align our values, principles, and practices that are crucial on this journey.

In this workshop, we would facilitate a scenario where people will be able to explore the "need" to be agile. People will also explore why the values and the principles of the whole organisation are game-changers on this journey.

In the pandemic times, all the teams around the globe went fully remote .The need for an able facilitator, servant leader at this time, for scrum teams cannot be emphasized enough. However there is a huge dearth of talent that has right maturity and clear understanding. Introducing the PECOBELL model that would equip an aspiring Scrum Master or a new scrum master  on the job, with right share of skill and mindset needed to help teams thrive or just ace those SM interviews.