Alberta will be presenting the following sessions
Alberta Soranzo - The Architecture of ChangeAlberta SoranzoGroup Head of Customer ExperienceVodafone Business Group
schedule 1 year agoSold Out!
Service design places users squarely at the center of its practice, and fulfilling customer needs is the focus of organizations large and small. What happens though, to the people inside the organization, especially at times when efforts are mostly focused on efficiency, simplification and cost reduction?
How do organizations change effectively, and organize their people and the work to support change that isn’t merely cosmetic and that results in tangible outcomes, both internal and external?
Vision, willingness to depart from management models that are still firmly rooted in the industrial revolution era, and understanding of that culture cannot be superimposed, but is the direct result of the conditions of the system in which it develops, are among the elements that contribute to the solution.
Alberta Soranzo / Martina Hodges-Schell - The remote leader – distant but not removedAlberta SoranzoGroup Head of Customer ExperienceVodafone Business GroupMartina Hodges-SchellFounderNorthshore
schedule 1 year agoSold Out!
If the last year has taught us anything, it’s that the way we think about, well… everything has to change, including the way we think about work and leadership.
In this session, we will present the results of a research study conducted among global leaders, and explore how the pandemic has impacted the way we look after our teams, the differences between remote and in-person leadership, challenges and opportunities created by physical distance, and how to prevent it from also becoming emotional and intellectual distance.
We start from a set of questions we’ve asked ourselves both in the past and more recently:
- How do you create and maintain connection and trust when you cannot look someone in the eye or walk by their desk?
- How do you oversee work, advice, mentor and help people grow at a distance?
- How does a team that can’t get together, stay together?
- What kind of additional or different support does your team (and you) need?
- And more…
1. What got you started/interested in modern software development methods?
It almost started by accident – early on in my career, I was asked to create what would now be called a CRM for the company I was working in, and I realized, mostly by trial and error, that there were effective and very ineffective ways of building software. Over the year, I've been keeping up with technology and software development methods even though it's not part of my most recent roles.
2. What do you think is the biggest challenge faced by the software product engineering community today?
I think the lack of systemic thinking is one of the greatest barriers to engineering – not so much to development as to successful deployment.
3. What do you think are the most exciting developments in software product engineering today?
This is something I'm hoping to learn more about at Agile India 2021!
4. Why did you choose the topic(s) you will be speaking about at the conference?
I believe that systemic thinking and systemic organizational design are the real forces that propel innovation. I'm keen to share my thoughts and engage in meaningful discourse during the course of the evnt.
5. What are some of the key takeaways from your session(s) at Agile India?
I can't give away all the secrets beforehand, but let's just say that I hope to get attendees interested in systems thinking and thoughtful approaches to transformation.
6. Which sessions are you particularly looking forward to attending at Agile India this year?
The program looks incredible. I am particularly looking forward to Sunil Mundra and Jutta Eckstein & John Buck's sessions on complexity, Linda Rising's keynote (hey Linda!), Deepa Bachu and Kavitha Appaya's talk on measurement.
7. Any personal remarks/message you want to share with the software community?
I am sad that we won't get to meet in person, but really looking forward to connecting with participants and speaker – please do get in touch!