Roadmapping is a flawed concept in the age of Agile. Maps, by their definition, are linear and we don't build linear products and services any more. We build continuous systems. Nevertheless, we have to be able to create and provide some plans for our teams, leaders and customers to set expectations about the ongoing improvements and future of the services we build. How do we communicate that effectively in a continuous world? How do we ensure the voice of the customer is included in these plans?

In this talk, Jeff Gothelf will discuss the concept of outcome-based product planning. Using specific examples and detailed tools, Jeff will show how taking a customer-centric look at product strategy and creating continuously improving plans ensures the teams maintain their agility, customer-focus and ultimately, the success of their product.

OKRs are a goal-setting, strategy execution tool that involves setting ambitious goals that lead to measurable results. The thing is, over the years, OKRs have gotten too complicated - they need to be put on a diet - and that’s where Lean OKRs step in. They are hyper-focused on one single OKR to rule all others. Often, OKRs are not set up for success and thus tossed aside. I can name four (and a half) common reasons why your OKRs aren’t working. Among them, the importance of finding a rhythm for making OKRs part of your way of working, leading teams with trust, and getting the foundation in place so teams aren’t running before they learn how to walk.

Every organisation has problems to overcome. At first glance they seem daunting: software bugs, financial issues, staff troubles, operational woes.

However: what if all these problems weren’t disconnected, but actually stemmed from the same underlying cause? What if - by tackling that underlying cause - we could make all those obstacles disappear in one go? And, what if it was surprisingly simple to find that underlying cause?

This talk draws on the Theory of Constraints and aims to provide you with the tools you need to understand and uproot the cause of complex, cross-functional problems that cause widespread pain and all too often go unaddressed.