De-mystifying Operational Efficiency for Startups

location_city Online schedule Sep 24th 03:40 - 04:00 PM IST place Zoom people 38 Interested

As a startup scales (whether it's a product or a service company), operational efficiency plays the crucial role! It could be the defining point between a drop, plateau, linear or exponential growth.

Much to chagrin of most founders, funding doesn't help in scaling operations, the operational efficiency does! Money helps but only if it's deployed for strategic growth!  This talk is about scale of an enterprise

Operational efficiency is divided into 3 parts: Operations, MIS and Finance! Different tools & processes, security paradigms can make or break your company as it scales to 30, 300 and even 3000 people.


Outline/Structure of the Talk

  • (1 min) Intro
  • (1 min) Success Factors for a company
  • (1 min) Importance of Operation Efficiency
  • (5 min) Centralised Operations
  • (5 min) MIS & Data Efficiency 
  • (5 min) Tight Financial Control
  • Nirvana 

Learning Outcome

Founders and future decision makers would get better understanding of how to scale an enterprise. Having made mistakes while scaling my own company from 2 to 450 people, the "experience" (read as failures) are priceless for future entrepreneurs. Evaluating future cost instead of just short term solutions goes a long way! 

Target Audience

Founders, Future CIOs, CEOs of startups would greatly benefit from this talk as it lends a new perspective !


schedule Submitted 6 months ago

  • Bart den Haak

    Bart den Haak - How to make OKRs Lean again

    45 Mins

    OKRs are a goal-setting, strategy execution tool that involves setting ambitious goals that lead to measurable results. The thing is, over the years, OKRs have gotten too complicated - they need to be put on a diet - and that’s where Lean OKRs step in. They are hyper-focused on one single OKR to rule all others. Often, OKRs are not set up for success and thus tossed aside. I can name four (and a half) common reasons why your OKRs aren’t working. Among them, the importance of finding a rhythm for making OKRs part of your way of working, leading teams with trust, and getting the foundation in place so teams aren’t running before they learn how to walk.

  • Ahmed Avais

    Ahmed Avais - Self-governing teams through SoFA (Sociocracy for All)

    90 Mins

    Are you interested in learning more about self-management and how to share authority within an organization? Then this talk is for you! We will discuss the basic patterns and processes of sociocracy, a system of self-governance that can be used in combination with agile practices to scale self-organization across all decisions made in an organization. This interactive class will cover topics such as patterns of organizing and consent decision-making. So come prepared to learn and participate in the discussion!

  • Rashmi Tambe

    Rashmi Tambe / Sunit Parekh - Multi cloud strategy, a necessary evil for an enterprise

    45 Mins

    As per IDC, 81% of enterprises are using multiple public clouds along with one or more private cloud deployments. Opting for a multi cloud strategy is becoming a necessary requirement for most organization driven by many business imperatives such as: leverage best-of-breed services, address business continuity, avoid vendor lock-in etc. 

    Most enterprises struggle with the complexity of multi cloud strategy when they approach it as a reactive response rather than a strategic initiative. We propose a structured framework for building a successful and long term multi cloud strategy which consists of 3 critical lenses: 1) assess the workload  2) select technology and topology and 3) establish cloud operating model. In this session, we cover this multi cloud strategy framework along with pragmatic tips on working with multi cloud. 

  • Poulomi Nath

    Poulomi Nath - Training and Coaching for Agile Mindset through Movies

    45 Mins

    The aim of this talk is to introduce a technique of imparting knowledge about Agile Tenets to the non-initiated and/or team members who need reinforcement in their understanding of tenets of agility in teams, collaboration, XP practices and dependency resolutions in an agile par lance. The modus of operandi is to take a popular movie, which in this case is Lord of the Rings, and derive analogies from the movie that defines some core concepts of an agile journey with team, dependency resolution and a couple of agile engineering techniques including XP practices that are result driven in this era of distributed agile teams. The intent is to make it a fun session with an audio-visual link for deeper entrenchment and retention of the understanding it intends to impart. This sort of immersive learning with audio visual aims at connecting the learnings to existing neural pathways to create an understanding of the tenets of Agility in a language that everybody understands - "Movies and Fun".

  • Raghavendra (Raghav) Mithare

    Raghavendra (Raghav) Mithare - The High Performance delivered, again. (using Ontological/phenomenological models)

    90 Mins

    What makes champions perform better than others?

    Champions like Rafael Nadal, Novak Djokovic, Michele Jordon, Usian Bolt, Stefi Graph, Michel Jordan, Serena Williams. Pele, Muhammad Ali, Sachin Tendulkar, Ayrton Senna and many more accomplished people in other fields have some things in common. One of them is it is not just they become champions once they achieve results, they are much before, it is a function of who they are being.

    It is not just their skills (doing) and experience (knowing) that determine how they perform but it is also a function of how the situation 'occurs' to them and who they are 'being 'at that moment. This workshop is based on the Ontological/phenomenological models. Ontology is a branch of philosophy interested in studying the nature of 'being' itself. It is also underpinned by the works of  Tim Galloway's - Inner Game of Tennis and Steve Zafforon's Three Laws of Performance. 

    In this workshop, we will explore the mechanism to access the being and experience how we can significantly elevate the performance by shifting our ways of being. 

    The inner game is based on our two selves, the first one (teller), which instructs, directs,  and judges continuously and the other 'self' obeys the first self, which is part of the un/subconscious mind. 

    The Three Laws of Performance are:  

    The First Law states: “How people perform correlates to how situations occur to them”. 

    The Second Law states: “How a situation occurs, arises in language.”

    The Third Law states: “Future-based language transforms how situations occur to people.”

    Through language, we can influence our being.


    Though these concepts might look theoretical they are backed by extensive research and application of these practices ( 

    The Handbook for Teaching Leadership. Knowing, Doing, and Being. First Edition. Edited by: Scott Snook - Harvard Business School, USA

    Snook, Scott, Nitin Nohria and Rakesh Khurana, eds. The Handbook for Teaching Leadership: Knowing, Doing, and Being. Thousand Oaks, CA: SAGE Publications, 2012

    In this workshop, using ontological and phenomenological models the participants can first-hand experience the concepts and figure out actions for breakthrough results inside their current situation.

  • Raghavendra (Raghav) Mithare

    Raghavendra (Raghav) Mithare - Ethics in Agile or ethical Agile ? - Introduction to practical philosophy and what we (Agilists) can learn from it.

    45 Mins

    What do you think about our current state of Agile? 

    Socrates says an unexamined mind is not worth living. 

    The current state of Agile is struggling to go beyond some core values and principles. There are practically dozens of frameworks but very less agility than we see in practice. One of the reasons might be there is no sound theoretical underpinning for the body of knowledge around Agility.  Most of the Agile literature seldom passes the norms of the scientific method. It mainly employs casual and sometimes self-serving empirical evidence; it is rarely grounded on well-established theoretical tradition. Lacks intellectual rigour.

    Why we should look at philosophy to address the current state of Agile?

    May be the current scientific methods are not suitable for developing a solid basis for Agility. May we may have to start from the fundamentals, the first principles. 

    In the session, a very brief introduction to Philosophy (as relevant to the agile community) will be shared. Philosophy is the love for Wisdom (Philo - love, Sophi - wisdom). 

    What is ethics?  (moral philosophy) 

    Where do our ideas of right and wrong come from? 

    For example - our notion of freedom  (or free speech) is not the same across the globe. 

    Another example. " Is it okay to provide a critical and negative review comment on a public/social media platform"?"

    The notion of right and wrong - comes from our preferences.  A group of people debate, and critique an assertion and that group agrees that the assertion is good for the community that becomes a law. As the preferences of the community undergo change the laws get amended or changed or replaced by a new one. 

    The scientific method is based on pure rationality maybe there is a need to re-look at this aspect. 

    The world of Ethics is not black and white like the world of rationality. 

    Some of the challenges in creating a framework for "Ethics in Agile" can be understood better if we have clear idea of ethics. 

    three main types of ethical theory: deontology, consequentialism, and virtue ethics. 

    Deontology : This is an ethical theory that uses rules to determine whether an action is right or wrong. It’s a way of thinking about ethics that emphasizes our duty to follow universal moral rules that apply equally to everyone.

    You can observe this in religious doctrines. Example: You don't lie always tell the truth no matter what. 

    consequentialism: it’s the theory that determines whether an action is right or wrong by looking to its consequences. It’s what people are talking about when they say that the ends justify the means.

    It is based on context and consequence. If a gunman has attacked the school and asks where the children are hiding you lie (you don't tell the truth) to the gunman to save the children. 


    virtue ethics: takes an entirely different approach. Here, the focus is not on doing moral actions, but on developing a moral character. 

    For example, instead of getting hung up on the idea that everything you say has to be true, instead just focus on generally being a more honest person. 

    Aristotle believed that humans have the latent potential to develop social virtues that benefit society, like honesty, courage, and patience – but these virtues don’t just arise naturally or spontaneously. We all know that we also have a latent potential to be lazy and selfish! So, virtue ethics proposes that we cultivate social virtues through education and practice.

    Now, what do you think are the challenges in "Ethics in Agile"? Why do we need to think of "Ethics in Agile" or we should all practice ethical Agile?