MY Journey - Gaining client's trust with XP Values

We were part of an engagement with a client who wanted to transform themselves from legacy ways of working and tools to being Agile in terms of tech and business. We had a limited in resources, be it time, people and scope. It was a humongous task and we couldn't get overwhelmed with what we had in hand. 

We had to stick to the basics and focus on the principles of XP rather than bogged down by getting into the immense number of rituals and practices and see where it takes us. And apparently we gained the trust of the clients in 3 months and we where able to get subsequent work.


Outline/Structure of the Case Study

I have taken this internally within Thoughtworks as a part of an India level event and it was received very well. I am planning to use a similar flow and to talk about it from my experience point of view. I am also planning to keep it casual and fun and at the same time bring out the essence well. 


A small brief about the client and the problem statement ( keeping the anonymity intact) - 5 mins

What we proposed, how we said a 'Thin Slice' could help - 2 mins

A brief about the 'Thin Slice' team - 2 mins

What where the challenges and strengths of the team - 10 mins

A brief on what approach we took for the thin slice team given the challenges - 5 mins

A deep dive into each values, what did it mean, how where the practices built around it - 10 min

How feedback is important, how it touches Teams, System and Customer - 5 mins

How did a primary showcase go on. What did the CEO think - 2 mins

How did the final meeting with the clients go on, how did they appreciate us and how we knew we gained their trust - 2 mins

Conclusion - 1 min

Learning Outcome

Why a 'Thin Slice' approach is needed when in transformation.

Why it is important to not be overwhelmed when in engagements like this.

What would be the right approach to deal with the Thin Slice team.

What are the different XP values and how can we design practices and Ways of Working around them.

Why it's important to stick to the values.

Target Audience

POs, BAs, Devs, QAs, Leaders, Agile Coaches - any engineering teams and related people.

Prerequisites for Attendees

Basic Agile and XP concepts would be a good nice to have.

schedule Submitted 9 months ago

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