Building High-Retention Products and Platforms
As we head into the third year of a global pandemic - facing economic & political uncertainty, customer retention is becoming a huge challenge. This is why retention has replaced growth as a north-star metric. Mainstream companies are:
- putting the "Customer Journey" front and centre
- leveraging habit-stacking in early product design
- using narrative storyboards to test concepts quickly
- setting up a pre-launch community to accelerate product/market fit
In this dynamic keynote, you'll hear real-world stories that will help you learn 3 key tips for building a high-retention product/platforms:
Tip 1: Leverage Habit-Stacking to remove friction & drive uptake
Tip 2: Build feedback & progression around customer transformation
Tip 3: Develop your re-engagement loop before polishing your onboarding
Learning Outcome
3 key tips for building a high-retention product/platforms:
Tip 1: Leverage Habit-Stacking to remove friction & drive uptake
Tip 2: Build feedback & progression around customer transformation
Tip 3: Develop your re-engagement loop before polishing your onboarding
Target Audience
Leaders
Video
schedule Submitted 2 months ago
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