4 learnings and insights that I believe may help to enable Agile-leadership in the presence of failure and change

location_city Online schedule Dec 1st 09:50 - 10:20 AM CET place AIR people 2 Interested

In this brief talk, I will share my real-world learnings as an Agile Coach working at the team-level, value stream-level and at the organisational-level.

I have 4 learnings and insights that I believe may help to enable Agile-leadership in the presence of failure and change:

  1. Team outcomes aren’t always valuable business outcomes
  2. Customer value isn’t the same as business value
  3. Leaders care about delivery more than we realize
  4. Agile Coaches can’t empower teams

I will share some context regarding our teams and other delivery structures, ways of working, the challenges and related strategies that we are employing to overcome the challenges.

 
 

Outline/Structure of the Lightning Talk

A large percent of Agile Transformation fails. I believe that a significant reason for this is due to poorly implemented change management, particularly related to the people and expectation management.

 

In this talk I will explore four themes using the following structure:

  1. Alignment on expectations
    1. What: Team outcomes vs business outcomes
    2. Observation: Misalignment negatively impacts the teams’ morale, their ability to deliver quality, and may stall the transformation
    3. Solution: Coach at different levels using different styles of coaching.
  2. The meaning of Value
    1. What: Customer-led innovation vs planned delivery
    2. Observation: A customer-centric approach isn’t always the best approach
    3. Solution: Protect the team, deliver what’s needed for the current moment, adapt and grow.
  3. For Leaders, delivery is everything
    1. What: Align delivery expectation to the key-decision makers
    2. Observation: Delivery means different things at different levels
    3. Solution: Provide transparency, improve alignment, address dependency management…provide access to data, build trust with stakeholders.
  4. Agile Coaches don’t make an organisation Agile
    1. What: Roles and expectation need to be communicated in a business language
    2. Observations: Agile transformation are rarely started just for improving the well-being of the staff
    3. Solution: Be clear on the role of Agile in the organisation. Over-communicate on what is being delivered and how. Don’t start with an Agile Transformation. Don’t start with the teams…start with a mindset shift at the leadership level. Work with partners to create an environment that fosters Agility.

Learning Outcome

Key learning outcomes include:

  • The role of feedback. How to NOT have crucial conversation as an Agile Coach.
  • Alignment:
    • The importance of cross-chapter alignment and how doing it well significantly helps teams
    • Why it’s necessary to elevate planning beyond teams and think about value streams
    • Dependency management is a necessary evil
  • Dealing with limitations (such as budgets and staffing cuts) and still be able to grow Agile mindset in the company
    • We launched a community initiative open to the general public
    • We challenged the prevailing view about who could be Team Coaches
    • Collaborating across siloed departments to have people help grow some of our initiatives across all the managers

Target Audience

Scrum masters, Agile Coaches, Managers, Change Agents

schedule Submitted 1 year ago

  • 90 Mins
    Workshop
    Intermediate

    Before the pandemic, medium-to-large sized organizations approached transformations with a carefully crafted multi-year view. Businesses focused first on the development of a targeted end-state, and then it's delivery through the execution. This created a silo when developing the strategy vs. executing it. Moreover, this was an intuition-based approach to transformations, with immeasurable amounts of associated risk. The post-pandemic world is demanding a much higher degree of business agility due to unpredictability. Businesses must align the new customer expectations with an ever-shrinking time-to-market. There is a need to drive organizational transformations with an iterative mindset towards a scalable culture of inclusive innovation, while ensuring a positive ROI.

    Through this workshop, I will share an approach to data-driven transformation. Data-driven transformations enable the ability to pivot when there are changes in the market. Data-driven transformations enable data-driven businesses, which are highly agile and scalable. I have developed this approach over the last two year and have field tested it with the clients in three industries with positive ROI and a measurable + faster time-to-market. 

    I will run the workshop in a highly engaged manner with the audience. The material will be supported by the latest industry data and mini case-studies from its practical application at the client firms. I will share a mix of theory (the approach) based on a practical world-view (data, market research) and direct practical application to delivering business agility (mini-case studies). The focus will be to provide audience with practical takeaways, which can be directly applied at their organizations. The end result for the audience will be a step-by-step approach towards highly-adaptable data-driven transformations.

    The audience level can be a mix of intermediate and advanced. I can adjust the delivery as needed, based on the audience engagement and reaction.

  • Balvinder Kaur Khurana
    keyboard_arrow_down

    Balvinder Kaur Khurana / Sushant Joshi - Real time insights for better products, customer experience and resilient platform

    45 Mins
    Presentation
    Intermediate

    Businesses are building digital platforms with modern architecture principles like domain driven design,  microservice based, and event-driven. These platforms are getting ever so modular, flexible and complex.

    While they are built with architecture principles like - loose coupling, individually scaling, plug-and-play components; regulations and security considerations on data - complexity leads to many unknown and grey areas in the entire architecture. Details on how the different components of this complex architecture interact with each other are lost. Generating insights becomes multi-teams, multi-staged activity and hence multi-days activity. 

    Multiple users and stakeholders of the platform want different and timely insights to take both corrective and preventive actions.Business teams want to know how business is doing in every corner of the country near real time at a zipcode granularity. Tech teams want to correlate flow changes with system health including that of downstream stability as it happens.Knowing these details also helps in providing the feedback to the platform itself, to make it more efficient and also to the underlying business process.

    In this talk we intend to share how we made all the business and technical insights of a complicated platform available in realtime with limited incremental effort and constant validation of the ideas and slices with business teams. Since the client was a Banking client, we will also touch base handling of financial data in a secure way and still enabling insights for a large group of stakeholders.

    We kept the self-service aspect at the center of our solution - to accommodate increasing components in the source platform, evolving requirements, even to support new platforms altogether. Configurability and Scalability were key here, it was important that all the data that was collected from the source platform was discoverable and presentable. This also led to evolving the solution in lines of domain data products, where the data is generated and consumed by those who understand it the best.

  • Jas Chong
    keyboard_arrow_down

    Jas Chong - DesOps + DevOps - A practical approach to dual track agile

    Jas Chong
    Jas Chong
    Agile Transformation Leader
    FWD
    schedule 1 year ago
    Sold Out!
    45 Mins
    Presentation
    Intermediate

    DesOps (design operations) is a concept that has been popularised in the last few years. To avoid a water-scrum-fall scenario where design is done up front before agile delivery, design needs to be just as agile. The clash of the culture of design with development can be challenging without an integrated process. 

     

    Dual track has been developed in 2007 and it has been adopted in many frameworks. As we move towards AI modelling, newer technologies in product development, dual track needs a refresher for product discovery. 

     

    This will be a practical example in the insurance sector. Presentation will be in French and English.

  • Fabrice Bloch
    keyboard_arrow_down

    Fabrice Bloch - François Pignon est un coach agile

    90 Mins
    Workshop
    Beginner

    Ben voila, François Pignon a été nommé agiliste de service.
    Vas-y, fais-nous de l'agile maintenant.

    Et pourquoi on ne recrute pas de chef(fe) de projet agile ? Ok, mais les estimations de charge alors ? Et comment je distribue les travaux de mes équipes de Devs ? Et au directeur financier, je lui parle de tailles de t-shirts ? C'est quoi vos cartes de jeu bizarres ? C'est rentable de faire de l'agile ?
    Voila les premières questions que devra résoudre François Pignon alors qu'il ne sait rien sur l'agilité en réalité. Va-t-il réussir à transformer l'ADN de son entreprise sans perdre son âme ? Va-t-il transmettre la pensée agile dans de nouveaux secteurs de l'entreprise ?

    Pour éviter de vendre son âme au cycle en V ou de se faire virer, sa meilleure chance ? C'est vous !

  • Romy Duhem-Verdière
    keyboard_arrow_down

    Romy Duhem-Verdière / Marina Wiesel - Atelier roadmap accessibilité : commencer petit, viser loin

    90 Mins
    Workshop
    Beginner

    Parce qu’elle est essentielle à de nombreux utilisateurs, l'accessibilité devient une exigence forte pour les produits numériques actuels. Elle implique tous les métiers de l'équipe produit, à toutes les étapes : mais comment faire et par où commencer ? Cet atelier démystifie la démarche de mise en accessibilité, en vous guidant parmi les moyens, outils et ressources. Vous ressortirez avec les repères pour établir la « roadmap accessibilité » adaptée à votre produit, activable et graduelle : pas après pas pour aller plus loin.

  • Sammy GAD
    keyboard_arrow_down

    Sammy GAD - Parler le même langage, de l’utilisateur jusqu’au code

    Sammy GAD
    Sammy GAD
    Product Manager
    BENEXT
    schedule 1 year ago
    Sold Out!
    90 Mins
    Workshop
    Intermediate

    Comme le disait Bernard Werber "Entre ce que je pense, ce que je veux dire, ce que je crois dire, ce que je dis, ce que vous voulez entendre, ce que vous entendez, ce que vous croyez en comprendre, ce que vous voulez comprendre, et ce que vous comprenez, il y a au moins neuf possibilités de ne pas se comprendre".
    Ce problème de communication est omniprésent en entreprise aujourd'hui. Combien de réunion faites-vous où chaque personne utilise un mot différent pour parler de la même idée, du même concept ? Combien de fois deux personnes pensaient parler de la même chose alors qu'après avoir creusé c'était deux concepts différents ? Quels sont les impacts de cette communication bancale?
    La création d'un langage commun permet d'aligner toute l'entreprise pour utiliser les mêmes mots, pour les mêmes concepts. Quels sont les défis pour le mettre en place ? Les obstacles ? Quels sont les bénéfices ?
    Cet atelier répondra à ces questions, et aura pour objectif de vous questionner sur votre façon de faire ainsi qu'identifier les étapes, les risques, les obstacles, les avantages de cette démarche appliquée à votre contexte.

    I've just done it during the school of product conference held in Paris in September, and it was very well received.

    I can easily put in english if you'd prefer.

  • Oana Juncu
    keyboard_arrow_down

    Oana Juncu - Le 3 dimensions du Leader Agile

    Oana Juncu
    Oana Juncu
    Executive Coach
    Coemerge
    schedule 1 year ago
    Sold Out!
    90 Mins
    Workshop
    Intermediate

    Cette session interactive se propose de vous donner une perspective sur ce que le leadership Agile représente en donnant des clés concrètes sur toi dimensions:

    - Relever et renforcer le leader en soi : partant de l'idée que nous sommes tous des leaders dans le contexte qui découvrir quel est votre type de leader et ce que vous anime

    - Etre leader avec les autres, en tant que leader, comment renforcer le leadership collectif

    - Mettre le leadership au service des autres et d'un but partagé

    Pendant cet atelier nous allons experimenter ensemble par des exercices pratiques

     

help