Stop Talking, Start Building - Trust, It's Time!
Where do you stand? Do you just walk in a room and trust everyone? Or, are you a healthy skeptic and you start at a zero trust position?
We talk about trust a lot with regards to adopting agile and Scrum practices. We talk about having courage, taking risks, and learning from failure. This is really easy to say, and hard to do in some environments -- trust may be damaged or doesn't exist at all.
Attend this session if you want to learn the mind science of trust, a look at the impact of trust on the Scrum team, and talk about a framework to assess and actively address building trust.
Outline/Structure of the Talk
This is a discussion; however, a learning discussion that opens with some fun!
- Rapid Intro (< 2 mins)
- EXERCISE -- A Trust Experiment (7 mins). All attendees will be provided an envelope with a monetary reward ($1), they will be asked to find someone and give them their envelope. This exchange will continue and people will be encouraged to continue finding people more deserving.
- DEBRIEF (4 mins) -- Oxytocin is the chemical our brains generate when we are social, we connect with others, and we do something kind. We'll measure the room's trust after the exercise and discuss.
- Explore the impacts of trust on the body, on individual performance, and on the Scrum team (8 mins)
- Introduce the ABCD of Trust (3 mins)
- Focus on A - Ability (5 mins) - look at how to assess, review diminishers and builders
- Focus on B - Believability (5 mins) - look at how to assess, review diminishers and builders
- Focus on C - Connectedness (5 mins) - look at how to assess, review diminishers and builders
- Focus on D - Dependability (5 mins) - look at how to assess, review diminishers and builders
- Close with a story (remaining time)
- Attendees will learn about how our brains process trust, and our bodies response
- Attendees will learn about the impact of trust on performance
- Attendees will learn about the ABCD's of trust and how to leverage this framework to assess and build trust
All types of team members, Leadership, Coaching
Prerequisites for Attendees
Basic agile knowledge. Experience working with teams.