This session is not intended to offer an exhaustible list of metrics or instructions on how to improve all systems. Rather, the intent is to provide a framework on how to ensure the quantitative and qualitative metrics you use are measuring the right things and how to apply them to a system of continuous improvement. Attendees will have a repeatable framework they can apply after leaving the session.

The session is broken into two main parts.

• Part 1: Identify the right (quantitative and qualitative) metrics that will help people and teams meet outcomes or goals.
• Part 2: Create a cycle of learning and improvement that aligns people and teams to the outcomes or goals.

The Agile Manifesto doesn't explicitly talk about what changes in management should happen and neither do the approaches. In fact, sometimes we hear the exact opposite from teams - "What do we need managers for..?" or perhaps "Can't they just get rid of all the impediments we have?"

As a former manager and now as a coach, I find the words Servant Leadership sometimes doesn't resonate. It actually only paints part of the picture anyway. What we want are ways to enrich management so that they can do more for the organization and its teams. Let's discover what some of this enrichment might be.

One common mistake by new Agilists is to think that the product backlog is a linear list with the highest priority item on the top. As it's often the case, the reality is different. Prioritization is neither binary nor linear. Your team will be asked to work on several competing priorities, like meeting the new regulation while working on the next product milestone (the product is the company lifeline) - and your product owner will insist these are both top priority!!

In this workshop we are going to explore different tools, to ensure that our teams are working on the highest value backlog items: from Eisenhower Method to Cost of Delay, CD3 and modified Weighted Shortest Job First (WSJF).

Within the Agile and technology communities, it can be easy to assume that the language we use every day is common knowledge and shared throughout our professional spaces. Certainly when we interact with other professionals and hear them using the same terms, this just reinforces our assumptions. Especially when we leave the boundaries of technically specific language and enter the realm of jargon or “buzzwords” it can be easy to find validation through other people’s language preferences.

However, using this type of language can not only create divisions within our teams, it can obfuscate meaning, delay action, and create misunderstandings that can inhibit a team's ability to deliver. By examining the differences between jargon and technical language, we will look at how this use of language can create in- and out- groups and break down trust within an organization.

By committing to using broadly understood language and being direct in the way we interact with each other, we can improve our ability to perform at a high level in the fast paced technology space.

Exhaustion. Numbness. Emptiness. As Agilists, all too often we are seeing teams, organizations, and people that have been transforming for a very long time, and many feel like they have no end in site. Where they were first excited about transformation and trying something new, they are now wanting to be left alone for a hot minute. Transformation isn't something to be completed but rather endured.

In this session, Erin and Yogita will help you to understand what transformation exhaustion is and how to recognize it. We'll also help you to develop--and practice!--ways to show teams their transformation progress as well as how to connect and reconnect with teams. You may have entered the session tired and footsore, but you will leave with new ideas and insight on how to transform your agile transformation.

It’s no news that we are in an ever-changing world. Heard of VUCA (Volatile, Uncertain, Complex and Ambiguous - VUCA)? And to be successful in this environment, organizations and teams need to learn how to work with seemingly contradictory perspectives and views. This workshop will give participants a practical tool to do just that. It's no longer right or wrong, it's no longer black or white, it now depends.