Words Matter: Dropping Jargon and Beating Buzzwords

The culture of the Agile community is based in part on an ethos of responding to change and growing to meet new challenges with innovative ideas and structures.  However, this fast paced environment can lend itself to a proliferation of jargon and buzzwords, unfamiliar and meaningless to those who aren't in the know.  In fact , it's this use of language that tends to create such strong divisions between people in corporate settings, creating stumbling blocks for those trying to move quickly.

By identifying the difference between language that doesn't drive value and the words that do, understanding that people can become divided through this type of speech, and ultimately settling on a more simple, direct, and honest conversational style, you can turn a confusing conundrum into an opportunity for cohesion and community.

 
 

Outline/Structure of the Talk

Define the problem (10 minutes)

  • How do we define jargon and buzzwords?
  • Defining technical language and how it is used in an Agile context
  • Discuss how these concepts are frequently confused

How In- and Out- Groups Weaponize the Language Divide (15 minutes)

  • Define what in- and out- groups are
  • Why does this matter and what might the impact be?

Practice what you Preach and leading by example with your own language usage (10 minutes)

  • Examples of how to be proactive with your language usage to ensure everyone feels welcome and integrated

Q&A (10 Minutes)

  • Question and Answer with talk attendees.

Learning Outcome

  • Learning to understand the differences between jargon, buzzwords, and technical language.
  • Be able to understand what in- and out- groups are and why the human mind creates these groupings.
  • Have strategies for using straightforward and direct communication to create a more inclusive, clear culture with your teams and leadership.

Target Audience

Those looking to improve their team communication and engage more clearly with leaders.

Prerequisites for Attendees

A desire to learn about communication techniques, gain an understanding of in- and out- groups, and the dynamics that can exist in an office setting.

schedule Submitted 9 months ago

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