location_city New York City schedule Feb 23rd 09:00 - 09:20 AM EDT

Its not enough to have teams do stand-ups, retrospectives, Agile planning, story carding and the host of other Agile practices that are meant to change culture and deliver results. A key success factor is how the organisation is structured. This case story will go through the why, what and how of a restructuring experience to turn around a 10,000 strong operational team of Sales Support people to an Agile way of working and deliver outstanding results of 30% cost reduction and 80% cycle time improvement. This presentation will walk through the why, what and how of the entire approach, sharing the good and gory experiences, the successes and the pitfalls.


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All participants

schedule Submitted 6 years ago